Overview

Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

170 Reviews

93% Would Recommend
Latest Review 4 days ago

Reviews


BB
Beau B.
Evans, GA
Chevrolet Silverado 1500
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/08/2017 Category: Service
Beau said they provide good service and he always goes there. However, they forgot to do one thing that he asked them to do.
This review was collected via phone interview by Customer Research Inc.

RT
Ronnie T.
Evans, GA
Ram 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2017 Category: Service
Ronnie said the service was good. The employees were courteous and nice.
This review was collected via phone interview by Customer Research Inc.

NH
NEAL H.
Martinez, GA
Nissan Murano
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/07/2017
Brakes
When I had the oil changed about a month ago ( I believe the week of July 4th) the tech said the rear brakes had only about 5% of the pad left. I did not have time to address the brake issue at that time. I did however, ask the gentleman managing the office how much it would cost to replace the back brakes. He said around $180-$190 and then said less than $200.
I took it back last week and left it over night so you would have it all the next day.
When I went to pick it up, the cost was $272 which really surprised me. I did not question him since all the work had been completed.
Lesson learned....If, I ever return for more work on my vehicles, I'll be sure to get a firm written price. If something is discovered that was not expect once the tech starts the work I'll ask that you call me before proceeding.
This was the first disappointing experience I have had with your company and I have had all my brake work and most all of my oil changes done there since Vince opened on Wash. Rd. I would recommend your company to a friend but, I would warn them to make sure they get written brake work prices.

MP
Marcel P.
Augusta, GA
INFINITI QX56
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2017 Category: Service
Marcel said they explained everything well and they worked past their hours.
This review was collected via phone interview by Customer Research Inc.

PC
Paul C.
Evans, GA
Toyota Tundra 2WD Truck
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/04/2017 Category: Service
Paul said he had to return to this business to have something adjusted that they had repaired previously.
This review was collected via phone interview by Customer Research Inc.

MJ
Marlene J.
Martinez, GA
Kia Soul
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2017 Category: Service
Marlene said the business is always able to fit her in and she knows she will get good service. They do not leave parts out like other facilities she has been to.
This review was collected via phone interview by Customer Research Inc.

MB
Matt B.
Evans, GA
Volkswagen CC
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2017 Category: Service
Matt said this business provides good service and they are quick.
This review was collected via phone interview by Customer Research Inc.

BN
Brittney N.
Grovetown, GA
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2017 Category: Service
Brittney said she loves this facility and she's sent hundreds of people of there.
This review was collected via phone interview by Customer Research Inc.

JL
Jose L.
Augusta, GA
Mitsubishi Lancer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2017 Category: Service
Jose said they are really awesome. They do a great job and he loves the place. The people take their time to explain and show the customer what is wrong. They take care of their customers.
This review was collected via phone interview by Customer Research Inc.

JD
Jeri D.
Georgia
Chevrolet Colorado
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2017 Category: Service
Jeri said she will not let anyone else work on either of her vehicle's because they do great work. Becky and the staff are the best in the area. She recommends them to someone every day.
This review was collected via phone interview by Customer Research Inc.

NG
Neal G.
Evans, GA
Lexus GX 470
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2017 Category: Service
Neal said this business worked with him and did what they said they would do. They were also prompt.
This review was collected via phone interview by Customer Research Inc.

CV
CHRISTIE V.
Appling, GA
BMW 328i
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2017
Always a great experience!
I will never take my car to anyone else!

GB
Glenn B.
Evans, GA
Honda Odyssey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2017 Category: Service
Glenn said his overall experience was good. Also, the price and the quality are good.
This review was collected via phone interview by Customer Research Inc.

CA
Christine A.
Edgefield, SC
Volkswagen Beetle
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2017 Category: Service
Christine said this business was excellent. She was satisfied with their service. They provided great service.
This review was collected via phone interview by Customer Research Inc.

JP
Jason P.
Evans, GA
Nissan Sentra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2017 Category: Service
Jason said this business was fast and they had competitive prices. He likes doing business with local places in the area. They did a great job and they are very friendly. It was a good experience.
This review was collected via phone interview by Customer Research Inc.

DC
Danny C.
Evans, GA
GMC Envoy
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2017 Category: Service
Danny said this business got him in and out in a day. They got the work he needed done.
This review was collected via phone interview by Customer Research Inc.

KJ
Keywanda J.
Evans, GA
Nissan Pathfinder
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2017 Category: Service
Keywanda said the service from this business was satisfactory.
This review was collected via phone interview by Customer Research Inc.

TB
TERI B.
Evans, GA
Ford Flex
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2017
They go the extra mile!!!!
We were challenging customers that left a very small window of time to get our job done!! They got my car back on the road when they said they would and charged exactly what they said they would!!! We really appreciate their willingness to help us!! The car is great!!!

DS
DAVID S.
Augusta, GA
Toyota Yaris
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2017
Complete Brake Service
Prompt, friendly and professional service. Everything was explained in detail. There were no surprises.

JG
JAMES G.
Grovetown, GA
Honda Accord
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/23/2017
Excellent service and got done right the first time.
The service did take quite a while ... (5+ hours); quite a bit longer than advertised, however, the service was worth the wait as the job was completed and done right the first time.