Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

130 Reviews

97% Would Recommend
Latest Review over 6 years ago

Reviews


PF
PAUL F.
Attalla, AL
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2012
5-Star Brake Job
My Chevy's brake pads were worn and the brakes suddenly began grinding on a Friday morning; I swung by Bumble Bee around 12:30 and David got right on it. They had my problem diagnosed (pads and rotors), repaired, as well as my oil and filter changed, within an hour. I got kinda lucky that there was no one in front of me at the time, but I'll take it! David is kind, professional, and knows his stuff. His staff is well-trained, courteous, and obviously respects him and appreciate their jobs. I recommend HIGHLY.

GZ
Gerold Z.
Nissan Frontier
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/11/2012 Category: Service
Gerold said the service was pretty good.
This review was collected via phone interview by Customer Research Inc.

RH
ROBERT H.
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2012
oil change
Great service

MG
MELISSA G.
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2012
5
The service is great.

SE
Skylar E.
Lexus ES 300
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/17/2012 Category: Service
Spoke with Skylar's wife. She said they had to tow the vehicle instead of driving it there, and charged her $60. She said they also charged her $90 for diagnostics when she never even asked for it. She would never use this business again.
This review was collected via phone interview by Customer Research Inc.
Dave H. from Bumble Bee Automotive responded on 11/26/2012
I am sorry Skylar Eller is disappointed with us. We let every customer know exactly what all charges are prior to any service including towing and diagnostics.

IN
IRVIN N.
Southside, AL
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2012
Fantastic!
Did a great job! Very fast! Kept me informed!

BD
BYRON D.
Mitsubishi Galant
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2012
great service that is reliable
we know that when we bring our car in for service that it is reputable and will be correct when we get our car back with no problems

UD
Ujwal D.
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2012 Category: Service
Ujwal said the service was good, they were clear about the issue with his vehicle but they are too expensive.
This review was collected via phone interview by Customer Research Inc.

AG
Allison G.
Saturn Ion 2
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/07/2012 Category: Service
Allison said she's been there 3 times and every time she goes there they always find something extra for her to spend her money on.
This review was collected via phone interview by Customer Research Inc.

NC
Nikeesha C.
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2012 Category: Service
Spoke with Tiffany. Tiffany said they are very professional.
This review was collected via phone interview by Customer Research Inc.

RL
Ray L.
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2012 Category: Service
Ray said he plans to bring his vehicle back on Monday. He said he noticed smoke coming out from under the hood. The smoke later stopped and otherwise everything else was fine. He has been a repeat customer for a while. He will always recommend this business to others.
This review was collected via phone interview by Customer Research Inc.

JV
Jared V.
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2012 Category: Service
Spoke with Enola. She said this business is always great and they always get the work done the way it is supposed to be done.
This review was collected via phone interview by Customer Research Inc.

DJ
Derek J.
Gadsden, AL
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2012 Category: Service
Derek said the customer service was good.
This review was collected via phone interview by Customer Research Inc.

DB
Don B.
Dodge Durango
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/18/2012 Category: Service
Don said he was disappointed that the service work performed took so long with this business. He said he understands the part failed and that was not their fault, but the problem could have been handled differently.
This review was collected via phone interview by Customer Research Inc.

MH
MARIA H.
Southside, AL
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2012
Friendly, fast, honest
I keep going back.

CR
Carol R.
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2012 Category: Service
Carol said this business did a good job and she had no complaints. They were polite and friendly and she likes going in there. They get right to work and do not play around.
This review was collected via phone interview by Customer Research Inc.

HM
Harry M.
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2012 Category: Service
Harry said he had no complaints and he will be there the next time he needs service.
This review was collected via phone interview by Customer Research Inc.

AH
Allen H.
BMW 325i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2012 Category: Service
Spoke with Sheila. Sheila said she was very happy with the service.
This review was collected via phone interview by Customer Research Inc.

JS
Jamarco S.
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2012 Category: Service
Jamarco said the business has good service and he thinks they do good work. The business has good customer service.
This review was collected via phone interview by Customer Research Inc.

EA
ELAINE A.
Southside, AL
Ford Taurus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/06/2012
Good, friendly, informative service
Good service

Displaying Review 21 - 40 of 130 in total