Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

907 Reviews

98% Would Recommend
Latest Review about 10 hours ago

Reviews


JA
JENNIFER A.
Elgin, IL
Pontiac Firebird
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018
Courteous, professional, friendly staff.
Speedy and knowledgeable about all autos.

BW
Bill W.
Elgin, IL
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Bill said that he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DT
Dale T.
Elgin, IL
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Dale said that he has used the place for several years, he is very happy with his service and they do a good job.
This review was collected via phone interview by Customer Research Inc.

JB
Jill B.
Elgin, IL
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Jill said they took care of the problem.
This review was collected via phone interview by Customer Research Inc.

DT
DOMINIC T.
Elgin, IL
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
Honesty
Doug is a good guy to work with.

JY
JOE--WILMA Y.
South Elgin, IL
Isuzu Trooper
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
Power steering leak fix done well and fairly
Got the job done in a timely fashion with a satisfactory outcome.

EJ
Ed J.
Hampshire, IL
Lexus ES 350
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/05/2018 Category: Service
Ed said that he went to the facility for a basic service and had a horrible experience all around.
This review was collected via phone interview by Customer Research Inc.

AT
Anthony T.
Davis Junction, IL
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018 Category: Service
Anthony said the staff at this business did excellent work, and they were very professional. He drove one way 50 miles to this business, he will not let any other business work on his vehicle.
This review was collected via phone interview by Customer Research Inc.

DL
Dave L.
South Elgin, IL
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Dave said the employees were honest, reliable, and dependable. He liked their quality of work. He has used this business for years and they give him his money's worth.
This review was collected via phone interview by Customer Research Inc.

JG
JERRY G.
South Elgin, IL
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2018
Throughness
After examining and determining the problems service contacted us, received our approval, kept the vehicle, and then replaced the needed manufacturer's parts.

SW
Steve W.
Elgin, IL
Ford Thunderbird
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Steve said he has known the business for 20 years and they also provided good service.
This review was collected via phone interview by Customer Research Inc.

MB
Mike B.
Elgin, IL
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Mike said the staff always take care of him and he appreciates the loaner vehicles.
This review was collected via phone interview by Customer Research Inc.

FB
FRANK B.
Elgin, IL
Ford Flex
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/16/2018
oil change
Oil change was done promptly except your service guy took my tire rotation sticker off windshield which he should have left there. also my husband is handicap when we arrived parked in handicap and placard was rear view mirror when we left to go get our car he parked across parking lot he could have parked it back in handicap spot,

RC
Robert C.
Algonquin, IL
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Robert said the business is very professional. They took the time and explained everything in a timely manner. The work was very quick.
This review was collected via phone interview by Customer Research Inc.

PM
Peter M.
South Elgin, IL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Peter said the business did a great job in a timely manner and they were also very polite.
This review was collected via phone interview by Customer Research Inc.

TK
Tom K.
Elgin, IL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Tom said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

DR
DELORES R.
Elgin, IL
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2018
Honest
Couldn’t help with my current problem, but up front about it... and no charge.

RR
Roger R.
Elgin, IL
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Spoke with Julie. She said the staff is really nice and polite.
This review was collected via phone interview by Customer Research Inc.

LW
Lewis W.
Elgin, IL
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Spoke with Lewis's son. He said that his dad was really happy with the business.
This review was collected via phone interview by Customer Research Inc.

JP
John P.
Elgin, IL
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
John said the business is very good. The staff has always been fair with him. He's never had a problem all the years he's been there.
This review was collected via phone interview by Customer Research Inc.