Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

814 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


CS
Carley S.
BMW 325i
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2014 Category: Service
Carley said this business did a pretty good job. They were helpful and straightforward with her vehicle's problems. She could tell they gave her a good price on the repairs.
This review was collected via phone interview by Customer Research Inc.

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Steve D.
Mazda 3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2014 Category: Service
Steve said the business diagnosed his vehicle within 15 minutes, it was quick and easy.
This review was collected via phone interview by Customer Research Inc.

DL
David L.
St. Charles, IL
Chevrolet Suburban
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2014 Category: Service
Spoke with Kay. She said she had a good experience with this business.
This review was collected via phone interview by Customer Research Inc.

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RANDY-DARLENE B.
Elgin, IL
Chevrolet Malibu
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/01/2014
Larry and Doug are why I keep coming back.
came in for an oil change using the letter/$24.95 coupon expiring on 11/17. After waiting for the oil change, I paid the bill for 49.00. Larry told me it was because the car takes synthetic oil, okay, I understand that. But, part of that fee was a $10.00 labor charge, when did you start charging extra for a labor charge? Also, don't send me anymore coupons thanking me for my patronage and offering a 24.95 oil change when I can't use it. Your records should show that this vehicle used synthetic oil. Annually I spend a considerable amount of money at Bunge having both my cars serviced there. Next time I get a $24.95 coupon for an oil change on a letter from you (Steve) I am going to hold you to it, even if the oil is made out of gold . Randy

TP
TINA--STEVEN P.
Oldsmobile Cutlass Cruiser
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2014
great customer service and loyalty
Every time I go to Bungee's they are honest and do what is best for my car.

AR
Aida R.
Elgin, IL
Buick Rainier
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2014 Category: Service
Aida said the business was able to take her vehicle in right away.
This review was collected via phone interview by Customer Research Inc.

RP
Ross P.
Elgin, IL
Chevrolet Impala
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2014 Category: Service
Ross said this business delivered everything they promised.
This review was collected via phone interview by Customer Research Inc.

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Dennis S.
Elgin, IL
Toyota RAV4
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/29/2014 Category: Service
Dennis said he felt the service took too long. The promised time was three hours but it took over four hours and no specific reason was given for the delay.
This review was collected via phone interview by Customer Research Inc.
Steve W. from Bunge's Tire & Auto responded on 10/01/2014

We are sorry for disappointing you.  We strive for 5 star ratings.  As we had originally told you, there was a lot of rust on your rotors and machining the 4 of them may cause the brake job to take longer. The rotors were more difficult to machine than anticipated.  In that you requested us to try and resurface them, we carried out your request.  Replacing the rotors would have saved hours on the service.


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ANDY C.
Elgin, IL
Honda Odyssey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2014
work done as promissed
fair price

PF
Parker F.
Elgin, IL
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2014 Category: Service
Parker said he went into the business thinking he had a serious problem but was reassured that it was not serious. They took care of what was needed to be done and they did not take advantage of him. He was satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

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Tom F.
West Dundee, IL
GMC Envoy
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2014 Category: Service
Tom said they did a great job.
This review was collected via phone interview by Customer Research Inc.

AO
Alonzo O.
Elgin, IL
Nissan Murano
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2014 Category: Service
Spoke with Janet. She said she has always gone there. They have been good to her. They treat everyone else that goes there, the same way.
This review was collected via phone interview by Customer Research Inc.

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Greg A.
South Elgin, IL
Chrysler Town
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2014 Category: Service
Greg said they did the work in a timely manner. They were also nice and polite.
This review was collected via phone interview by Customer Research Inc.

CB
Charles B.
St. Charles, IL
Honda Fit
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2014 Category: Service
Charles said they do a good job.
This review was collected via phone interview by Customer Research Inc.