Overview

Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

1126 Reviews

ReScore Reviews™ (7)

ReScore
Overall Rating 2.57143/5Overall Rating 2.57143/5rating 2.57143rating 2.57143rating 2.57143
Original
Overall Rating 1.85714/5rating 1.85714rating 1.85714rating 1.85714rating 1.85714
94% Would Recommend
Latest Review about 7 hours ago

Reviews


Verified Customer
Mexico, NY
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Timely
Service was on time, quick, and well done. People were friendly and courteous.

SC
Sandra C.
Brewerton, NY
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Sandy C
Customer Service is everything. Burdick’s Service Department is far and above other dealerships or mechanics I have used in the past for different make cars. Besides loving my 2016 Hyundai Sonata, it’s the Service Dept that keeps me buying Hyundai cars. This is my 3rd Hyundai.

Verified Customer
North Syracuse, NY
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Great service overall
Fast inspection

Verified Customer
Auburn, NY
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Great staff
The friendliness and knowledge of the staff make it an enjoyable experience to do business with Burdick Hyundia.

Verified Customer
North Syracuse, NY
2017 Hyundai Elantra
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/10/2018 Category: Service
Car repair
For the cost of repair a little more professionalism would be nice
WILLIAM R. from Burdick Hyundai responded on 08/13/2018

Hello, i was trying to get your car done that day. i will rotate your tires to the position you want your tires at no charge. i will also wash your car. please call me and we will set that up. thank you.

william reichert

service manager

burdick hyundai

3154527000

hyundaiservice@burdickcars.com

 


GG
Guy G.
Phoenix, NY
2014 Hyundai Sonata
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/10/2018 Category: Service
Unhappy people
Seems like everyone in the place can't wait to find somewhere else to work. What kept me coming back was my salesman ( who has left 2 times- this time for good) Happy to see you until they realize you are NOT buying car... Fake smiles. This will probably haunt me in the future for service but something has to be done.
WILLIAM R. from Burdick Hyundai responded on 08/13/2018

Hello,i'm sorry i had people on vacation and i was very busy. i hope you have a better visit next time. thank you

william reichert

service manager

burdick hyundai

3154527000

hyundaiservice@burdickcars.com

 


Verified Customer
Clay, NY
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Great job
I had routine (oil change) and non routine (windshield replacement) completed. Both were done professionally and on time.

DB
Denise B.
Liverpool, NY
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Service
Enjoyed my visit

Verified Customer
Canastota, NY
2012 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/07/2018 Category: Service
Timeliness
They were quick to identify and fix what was wrong.

JE
John E.
Hannibal, NY
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Oil change
The only complaint I have is my warning light was on for low tire pressure and they didn’t check it. The receipt states they changed the oil and checked tires- not...

LH
Lee H.
North Syracuse, NY
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
In my neighborhood
Good serviice, no complaints.

KF
Kathryn F.
Syracuse, NY
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Regular car maintenance.
The service I receive from Burdick Hyundai is always consistently good.

DK
Daniel K.
Syracuse, NY
2007 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
on time service
great service

CS
Craig S.
Cicero, NY
2016 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Outstanding dealership
All aspects of this business are top notch. I've always recieved the best pricing when purchasing, and have never had an issue when bringing in my car for service.

RL
Ronald L.
North Syracuse, NY
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Hyundai Service Experience
Great service and staff.

KC
Kelly C.
Baldwinsville, NY
2016 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Kelly
Eric in sales was wonderful- he made the process really easy- My husband and I will definitely continue to use Eric for our cars and we will also refer others to him.

Verified Customer
Brewerton, NY
2010 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Great Service
Great Service and great service team.

KH
Kathleen H.
Jamesville, NY
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Excellent service and salesman.
Burdick Hyundai is a great place to shop. This is my third Hyundai, and I'm so happy to have it. This is the first lease I've had. My salesperson, Andrew Bruns, provided excellent service. He thoroughly provided information about the car and the paperwork. He is very personable and easy to do business with. I would highly recommend him to others seeking to purchase or lease a Hyundai.

Verified Customer
Camillus, NY
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Always great service!
Service is prompt & staff are informative & pleasant.

DC
Donna C.
Bridgeport, NY
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
BURDICK visit
I had a NYS inspection done. They were quick and on time for my appointment.