Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(1,732 Reviews)

ReScore Reviews™ (38)

ReScore
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
Original
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
94% Would Recommend
Latest Review 3 days ago

Reviews


Verified Customer
North Syracuse, NY
2020 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2021 Category: Service
Great service
Quick, easy, highly recommend!
DANIEL J B. from Burdick Hyundai responded on 01/21/2021

Thank you!


WE
William E.
Baldwinsville, NY
2019 Hyundai Ioniq Electric
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2021 Category: Service
A very Safe and Enjoyable dealership!
I felt completely safe and was treated with the utmost respect! Throughout the servicing and dealing with a very comfortable and enjoyable atmosphere!! Many Thanks to Everyone at Burdick Hyundai in Cicero!!!
DANIEL J B. from Burdick Hyundai responded on 01/19/2021

Thank you!


Verified Customer
Fayetteville, NY
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2021 Category: Service
Service review
The service department has always taken care of me.
DANIEL J B. from Burdick Hyundai responded on 01/11/2021

Thank you!


Verified Customer
Liverpool, NY
2020 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2021 Category: Service
Worked with me
I received great customer service after having a not so great experience at the service desk. I appreciate Dan for reaching out to help improve my experience!

Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/10/2021 Category: Service
Okay
Staff wasn’t friendly at all
DANIEL J B. from Burdick Hyundai responded on 01/11/2021

We will be in touch


JK
Joseph K.
Clay, NY
2017 Hyundai Sonata
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/07/2021 Category: Service
xx
xx
DANIEL J B. from Burdick Hyundai responded on 01/08/2021

Thank you!


PF
Patrick F.
Syracuse, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2021
Love My Sonata Sport, always good service , Dan, & Bill are best in town
Fabulous price at purchase, Service has been great , worth the drive from Camillus
DANIEL J B. from Burdick Hyundai responded on 01/05/2021

Thank you!


MD
Micaela D.
Liverpool, NY
2014 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2020 Category: Service
Great
Great
DANIEL J B. from Burdick Hyundai responded on 12/22/2020

Thank you!


Verified Customer
Pulaski, NY
2018 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2020 Category: Service
Great communication
They’re good with resolving issues and concerns.

Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/07/2020 Category: Service
Never take your car to delarship
Never take your car to dealership after purchased. They create more problem then regular autoshop.
DANIEL J B. from Burdick Hyundai responded on 12/08/2020

We will be in touch


WC
William C.
Oswego, NY
2018 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2020 Category: Service
Just can't say enough good about Burdick Hyundai
Oil change, snow tires put on and checked for winter, all done for what it would have cost here at home just to get the snow tires put on. Getting the work done at Burdick, you get the peace of mind knowing the work is done right the first time at a great price. Bill and Ray in service and Tim B. in sales always make the trip to Drivers Village and enjoyable experience.
DANIEL J B. from Burdick Hyundai responded on 11/27/2020

Thank you!


DL
Donna L.
North Syracuse, NY
2016 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2020 Category: Service
Excellent service
Team members very helpful and fast service.
DANIEL J B. from Burdick Hyundai responded on 11/25/2020

Thank you!


RM
Richard M.
Cicero, NY
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2020 Category: Service
Superb Service Department
The Service Department staff exceeds expectations and I am very happy with all their efforts.
Thank you
DANIEL J B. from Burdick Hyundai responded on 11/24/2020

Thank you!!


KB
Kathleen B.
Syracuse, NY
2019 Hyundai Accent
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2020 Category: Service
Place you can Trust
I have been doing business with them for over 10 years. They are pleasant to deal with and will be honest with you if your vehicle needs any repairs.
DANIEL J B. from Burdick Hyundai responded on 11/24/2020

Thank you!


DF
Debra F.
Liverpool, NY
2019 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2020 Category: Service
Gods experience!
My car is always ready in a reasonable amount of time.
DANIEL J B. from Burdick Hyundai responded on 11/19/2020

Thank you!


LH
Lee H.
North Syracuse, NY
2013 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2020 Category: Service
Rescore Review
The service department is willing to listen to your vehicle problems and act accordingly to repair them to my suggestions and satisfaction.

Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/17/2020 Category: Service
Poor diagnosis
See previous comments.
DANIEL J B. from Burdick Hyundai responded on 11/17/2020

I will be in touch


PF
Patrick F.
Syracuse, NY
2017 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2020 Category: Service
service done well as expected from experience
Bill Ray and the service crew aim to please ang get things done right the first time
DANIEL J B. from Burdick Hyundai responded on 11/16/2020

Thank you!