Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

1265 Reviews

ReScore Reviews™ (8)

ReScore
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
Original
Overall Rating 1.75/5rating 1.75rating 1.75rating 1.75rating 1.75
94% Would Recommend
Latest Review about 15 hours ago

Reviews


LB
Leon B.
Auburn, NY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
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JB
John B.
Liverpool, NY
2011 Hyundai Elantra To
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018 Category: Service
Don't make me type in this block
The requirement of a Review is overly intrusive. Hyundai makes great cars and Burdick does great service/support. But the feedback system is overly intrusive and painful.

KM
Kathleen M.
Fayetteville, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018 Category: Service
Great service
Great serice, great price. In and out for oil change in about 30 minutes.

Verified Customer
Brewerton, NY
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Great Service
Great Service

JM
Jane M.
Carthage, NY
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Very clean place and professional people
Thank you so much for the prompt service and friendly staff

JT
Joanne T.
Oswego, NY
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
2018 Tucson Sport
Always courteous and helpful service. Great to get an appointment when most convenient for me. I have in the past received coupons for service needs but in recent year have not. With two vehicles these are very appreciated!

AO
Amanda O.
East Syracuse, NY
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Just got my 3rd lease- Eric Calkins in sales is the best!
My family and I have been Hyundai drivers and owners for over a decade with 6 vehicles total, all through Burdick. From day one they've felt like "car family", even more so now because many members of the team are still there- always a good sign :)

[ Every one of those cars has been very reliable, even with cross-country road trips and some pretty high mileages ]

Verified Customer
Syracuse, NY
2015 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
My service visit for tire rotation.
12/11/18--Always a nice experience at Burdick Hyundai.

MS
Malgorzata S.
Syracuse, NY
2014 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018 Category: Service
Car service
I really like your service, but I have to wait for appointment two weeks.
Hope next time I don’t need to wait that long.

Verified Customer
Brewerton, NY
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Great people Great service
Great people Great service

RM
Richard M.
Cicero, NY
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Service Department At It’s Best
I have had a number of Hyundai vehicles and all my service has been at Burdick Hyundai because of excellent service led by Bill and Ray. Steve who serviced all my vehicles is excellent and thorough. Thanks for caring for my Sante Fr Sport

RL
Ronald L.
North Syracuse, NY
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Fast friendly service.
I took my 2014 Santa Fe in for it's scheduled oil change.Fast and friendly service. My only suggestion is to offer decaf coffee also in the waiting room. Many customers are on medication and need to stay away from caffine.

Verified Customer
Verona Beach, NY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Great service work and knowledgable service manager
Knows his service work and parts.

Verified Customer
Oswego, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Always Excellent
I have always had great service here....

KK
Kevin K.
Oneida, NY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
First oil change
Service was great, won't bring it back though because my first oil change wasn't free, alittle upsetting when I bought a brand new car there.

DC
Donna C.
Bridgeport, NY
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2018 Category: Service
Service
Service was quick.

Verified Customer
Skaneateles, NY
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018 Category: Service
Great service
Great service and a fair price

BC
Bruce C.
Cicero, NY
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018 Category: Service
Burdick Service Great Job.
Quick diagnosis and repair and covered under warranty. Great staff all around.

NT
Nikki T.
Marcellus, NY
2018 Hyundai Elantra
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/30/2018 Category: Service
Poor Customer Service
Unfriendly service staff and lack of communication.
WILLIAM R. from Burdick Hyundai responded on 12/03/2018

Hello,  we were overwhelemed with vehicles that day. i,m sorry , we will try and do better for you. thank you.

william reichert

service manager

burdick hyundai

3154527000

hyundaiservice@burdickcars.com

 


KC
Karen C.
North Syracuse, NY
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018 Category: Service
Service
Quick in and out for mounting snow tires.