Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

472 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
100% Would Recommend
Latest Review about 1 year ago

Reviews


JR
Jennifer R.
Manlius, NY
Subaru Legacy Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2017 Category: Service
Spoke with Mark. He said this business had an honest mechanic and the prices were good.
This review was collected via phone interview by Customer Research Inc.

TS
THOMAS S.
East Syracuse, NY
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2017
Honesty and friendliness
Excellent service and communication

RC
Rob C.
East Syracuse, NY
GMC Savana
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/11/2017 Category: Service
Rob said this business did a good job and the service was good. He said they were supposed to call him before they did the work, to let him know what the cost would be and they did not call him until after the work was done. He said he asked them to call him when they were doing $200-$300 worth of work and by the time they called him, they had completed $500 worth of work. He said the work had to be done either way and they did a good job.
This review was collected via phone interview by Customer Research Inc.

GL
Gary L.
Fayetteville, NY
Pontiac Bonneville
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2017 Category: Service
Gary said this business is always consistently outstanding and responsive. He would recommend them without equivocation.
This review was collected via phone interview by Customer Research Inc.

ME
Mary E.
East Syracuse, NY
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2017 Category: Service
Mary said this business always takes care of everything for her. They are honest and they do a good job.
This review was collected via phone interview by Customer Research Inc.

KF
KEVIN and KAREN F.
Manlius, NY
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2017
Great
Great service. Friendly and knowledgeable staff.

ET
Emily T.
Sodus, NY
Dodge Dart
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2017 Category: Service
Emily said the staff is really friendly, and it is easy to get an appointment there. They did things in a timely manner, and they had reasonable prices.
This review was collected via phone interview by Customer Research Inc.

RG
Rayma G.
East Syracuse, NY
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2017 Category: Service
Rayma said this business has always been good to her and she has always been satisfied with them.
This review was collected via phone interview by Customer Research Inc.

DO
DIANE O.
Syracuse, NY
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2017
Excellent Service
Very pleased with overall service. Willing to work with you if you have a problem and need something done quickly. Explains everything they do in detail so you understand what is going on. I have confidence in both Art and Chris. A nice place to do business with!

JP
JOE P.
East Syracuse, NY
Volkswagen New Beetle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2017
Annual Car Inspection and Oil Change
Burghardts is the best Home town Auto Mechanic in the County. They are always on schedule, prompt courteous and provide quality workmanship. Even Though I was a few minutes late, Chris was able to take me in perform the inspection and oil change quickly knowing that I had a very pressing family issue.
My hats off to Chris and Arthur. I'd recommend them to any Vehicle owner.

TE
Tammy E.
Syracuse, NY
Kia Sedona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2017 Category: Service
Tammy said she has been going to the business for years and has not had any problems.
This review was collected via phone interview by Customer Research Inc.

DS
Dave S.
Chittenango, NY
BMW 535xi
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2017 Category: Service
Dave said his vehicle was repaired and back to him in 2 days. They were great, and fast. He thanks them very much.
This review was collected via phone interview by Customer Research Inc.

PM
PAUL and ALICIA M.
East Syracuse, NY
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2017
Excellent Service
My husband and I have been coming here for over 25 years. I trust very few with my 4 current vehicles and my past vehicles. I absolutely trust them. They do an amazing and thorough job and done right . Very friendly staff and comfortable atmosphere.

JM
Joseph M.
Chittenango, NY
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2017 Category: Service
Joseph said this business does an excellent job. He is a long term customer and he is very satisfied.
This review was collected via phone interview by Customer Research Inc.

KC
KEVIN C.
East Syracuse, NY
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2017
They get the job done right!
Very happy, as always, with my service experience at Burghardts.

JP
JOE P.
East Syracuse, NY
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2017
Quick Repair
I started my cart and the low tire pressure light came on. As I was filling the tire with air, I saw a 3 inch bolt lodged in the center of the tire.
I called Burgharts and Pam Andrews. After I explained the problem. Pam told me to bring the car right in. The entire repair including wait time was less than 30 minutes and done vfor less than $ 20.00.
They are professionals, reasonable and prompt.

PM
PAUL and ALICIA M.
East Syracuse, NY
RAM 2500 HD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2017
They do an honest and thorough job
I bring my vehicle(s) there because they're a trusted repair company and they do it right and with reasonable/fair prices. Very friendly atmosphere.

ES
Elaine S.
Syracuse, NY
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2017 Category: Service
Elaine said she is a long time customer of this business, and they have the best customer service.
This review was collected via phone interview by Customer Research Inc.

LB
LINDA B.
East Syracuse, NY
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2017
Outstanding service!
The team at Burghardts goes above and beyond to accommodate our needs and provides exceptional service

KH
Kip H.
Fayetteville, NY
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2017 Category: Service
Spoke with Dick. He said this business was very helpful and patient. They did good work and they got it done on time.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 41 - 60 of 472 in total