Reviews
JR
Judy R.
Bloomfield, CT
Chevrolet Tahoe
Verified Customer
the people and the workmanship
all of the people at Burhoe's are fantastic they explain what is needed and recommend what is best for me I don't feel pressured and when I get my car back they again go over what was done I highly recommend them to everyone who tells me they need work done on their cars
Recommended
PC
Peter C.
Hartford, CT
Porsche Panamera
Verified Customer
People, Communication, Good Work
Burhoe's treated me like a customer, explained the details of why, and then did what they said they were going to do when they said they would. They called me back when they said they would.
Recommended
Verified Customer
East Granby, CT
Chevrolet Blazer
Verified Customer
2004 Chevy Blazer Repair
First visit to Burhoes. Recommended by multiple neighbors. Ease of making an appointment, dropping off and picking up the vehicle. Work completed on schedule and invoice comparable to quote. The issue is resolved and I am a grateful customer. Special thanks to Charlie.
Recommended
LQ
Laura Q.
Colchester, CT
Subaru Legacy
Verified Customer
Laura said they have always helped them promptly. They give good advice. They are not over charged for their service.
Recommended
This review was collected via phone interview by Customer Research Inc.
BS
Bob S.
Windsor, CT
Mazda MPV
Verified Customer
Car repair
Great job ! Great people ! Fair and honest guys.
Recommended
JW
Joan W.
Windsor Locks, CT
Toyota Camry
Verified Customer
Honest, Professional, Family Business
I have been a customer of Burhoe's for over 30 years. I have dealt with three generations of Burhoe family members, and I have always trusted them with my car.
Recommended
EC
Estella C.
Hartford, CT
Ford Taurus
Verified Customer
Estella said they are good to her.
Recommended
This review was collected via phone interview by Customer Research Inc.
MF
Marc F.
Connecticut
Acura TL
Verified Customer
Marc said the employees took care of his vehicle. They provided great service.
Recommended
This review was collected via phone interview by Customer Research Inc.
BG
B. G.
Windsor, CT
Toyota RAV4
Verified Customer
Recent Service
Once again Doug and Charlie come through with a needed repair and with no surprises.
Recommended
Verified Customer
Oakville, CT
Honda Accord Cpe
Verified Customer
Excellent Service Facility
The crew is top notch and reasonably priced. Always offering options and solutions to any automotive issue I have without any hard up selling.
Recommended
Verified Customer
East Hartland, CT
Chevrolet Silverado 1500
Verified Customer
Great Service, Clean Shop, Awesome Results
Truck looks great! Charlie was excellent to work with, gave options, offered opinions and delivered results. Shop was clean, they take pride in their craft, turn around time was quick, they returned stock parts and the mods look and sound awesome!!!
Recommended
KG
Kellyann G.
Windsor, CT
Acura MDX
Verified Customer
Best Automotive Experience ever!
I was happily surprised by Burhoe’s Automotive honest assessment, great customer service and fair pricing. Most automotive shops persuade you that your vehicle need more work than it truly does just to get an extra buck; not Burhoe’s! They seem to care about people and take pride in their craft; rare find! I’m happy to have found this place.
Recommended
MG
Megan G.
Connecticut
Volkswagen Passat Sedan
Verified Customer
Spoke with Megan's husband. He said the staff does good work.
Recommended
This review was collected via phone interview by Customer Research Inc.
BH
Bill H.
Connecticut
Subaru Legacy
Verified Customer
Bill said they are very thorough. They do not leave a mess. Also their price is reasonable.
Recommended
This review was collected via phone interview by Customer Research Inc.
BM
Brei M.
East Hartford, CT
Mazda Mazda5
Verified Customer
Great service!
I've heard great things for awhile, so I finally got my car in for routine stuff. They were so nice, quick and professional! I've finally found a trusted mechanic again!
Recommended
MS
Matt S.
Enfield, CT
Toyota Matrix
Verified Customer
The best
I’ve been a customer for at least twenty years. Burhoe’s strives to help their customers. Honestly.
Recommended
VP
Victor P.
East Granby, CT
Toyota Tundra
Verified Customer
Victor said the service was great and the staff took him in without an appointment, right away.
Recommended
This review was collected via phone interview by Customer Research Inc.
CH
Cindy H.
Bloomfield, CT
Honda Pilot
Verified Customer
Grand Marquis
We dropped the car off after hours, feeling confident that Charlie and company would do what needed to be done so that my son, Ryan, could get back on the road as soon as possible. Great service great attitudes, always friendly and helpful
Recommended
Verified Customer
South Glastonbury, CT
Lexus GX 460
Verified Customer
Excellent Service
Had a great first experience at this garage. Very honest and communicative about my brake repair. Knowledgeable with great customer service. Will be back!
Recommended
CL
Chip L.
Windsor, CT
Lincoln LS
Verified Customer
Chip said he has been going there for years. They always do right by him.
Recommended
This review was collected via phone interview by Customer Research Inc.