Burlington Auto Body


Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

899 Reviews

99% Would Recommend
Latest Review 14 days ago
Phil R. on 03/06/2017
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Spoke with Lisa. She said she's used this facility before. They went above and beyond. She was not given a promise time. It took a little longer than anticipated because of additional damage that was found. The customer service was outstanding and they got her a free rental. They're friendly and very thoughtful.
Category: Collision
Review Created: 03/06/2017
This review was collected via phone interview by Customer Research Inc.
Robert C. on 03/06/2017
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Robert said they did a good job and he has used them many times before. They always do a good job.
Category: Collision
Review Created: 03/06/2017
This review was collected via phone interview by Customer Research Inc.
Keith F. on 03/06/2017
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Keith said they did the job when they said they would. It was done well and it was done in a timely manner.
Category: Collision
Review Created: 03/06/2017
This review was collected via phone interview by Customer Research Inc.
Elizabeth T. on 03/06/2017
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Elizabeth said the business is great but her vehicle was delayed because of the holidays.
Category: Collision
Review Created: 03/06/2017
This review was collected via phone interview by Customer Research Inc.
Stephen S. on 03/06/2017
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Stephen said this business was reasonably priced and timely with service.
Category: Collision
Review Created: 03/06/2017
This review was collected via phone interview by Customer Research Inc.
James M. on 03/06/2017
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James said the owner does impeccable work. They finish on time and they start the work right away. He's been a customer for 15 years and he has never been disappointed. They run a clean operation. They are the go-to facility in the area he grew up.
Category: Collision
Review Created: 03/06/2017
This review was collected via phone interview by Customer Research Inc.
Patricia B. on 03/06/2017
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Patricia said she was extremely happy with the whole process at this facility. The accident happened during the holidays, which made her very upset. However, everything with the repair was very seamless and it went smoothly. It was the best experience and she was very happy. She would recommend them to others.
Category: Collision
Review Created: 03/06/2017
This review was collected via phone interview by Customer Research Inc.
John C. on 02/07/2017
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John said his insurance gave him the option to choose from three different facilities. They did a great job and the vehicle was completed on time.
Category: Collision
Review Created: 02/07/2017
This review was collected via phone interview by Customer Research Inc.
Mary M. on 02/04/2017
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Mary said this business is wonderful in every way. They are always very friendly, very efficient in providing service. She believes they have fair prices. They do great work and their facility is always very neat.
Category: Collision
Review Created: 02/04/2017
This review was collected via phone interview by Customer Research Inc.
Robert V. on 01/31/2017
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Robert said this was his first time ever having his vehicle repaired and this business made everything easy on him. The staff seemed to know what they were doing at all times, which was nice. His vehicle was ready a day earlier than promised.
Category: Collision
Review Created: 01/31/2017
This review was collected via phone interview by Customer Research Inc.
Marty D. on 01/31/2017
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Marty said there were numerous problems with the body work after the repair was performed. He thought it should have been corrected. The vehicle was crunched up in an accident and there is a crack in one of the windshields. There are other things they missed and he will have to pay for. There was a 2 week delay due to parts. They had his vehicle for a total of 5 weeks.
Category: Collision
Review Created: 01/31/2017
This review was collected via phone interview by Customer Research Inc.
Richard D. on 01/31/2017
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Richard said everything at the business was fine.
Category: Collision
Review Created: 01/31/2017
This review was collected via phone interview by Customer Research Inc.
Laura L. on 01/31/2017
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Laura said this business did a good job on her vehicle and the staff went above and beyond to satisfy her.
Category: Collision
Review Created: 01/31/2017
This review was collected via phone interview by Customer Research Inc.
Victoria K. on 01/31/2017
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Victoria said the business is very personable and they were very nice. They even buffed out an area that was not part of the repairs.
Category: Collision
Review Created: 01/31/2017
This review was collected via phone interview by Customer Research Inc.
Natercia M. on 01/31/2017
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Natercia said the job was done well done and on time. The employee lowered the price because of the quote she was given.
Category: Collision
Review Created: 01/31/2017
This review was collected via phone interview by Customer Research Inc.
Kenneth V. on 01/31/2017
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Kenneth said this business did a good job. He heard about this business while searching online.
Category: Collision
Review Created: 01/31/2017
This review was collected via phone interview by Customer Research Inc.
Antonette G. on 01/30/2017
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Spoke with William. He said the facility did a great job on his vehicle. They blended the paint perfectly.
Category: Collision
Review Created: 01/30/2017
This review was collected via phone interview by Customer Research Inc.
Fred A. on 01/28/2017
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Fred said they did a very thorough job and were very helpful. He had no problems whatsoever with them.
Category: Collision
Review Created: 01/28/2017
This review was collected via phone interview by Customer Research Inc.
Serio S. on 01/07/2017
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Serio said the business has done work on his vehicles before.
Category: Collision
Review Created: 01/07/2017
This review was collected via phone interview by Customer Research Inc.
Matthew J. on 12/29/2016
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Matthew said they took very good care of his vehicle at this business. They did really well. They followed up on a paint service that was done a year and a half ago, with no question.
Category: Collision
Review Created: 12/29/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 41 - 60 of 899 in total