Cadillac of Las Vegas Body Shop

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

48 Reviews

97% Would Recommend
Latest Review over 6 years ago

Review for Cadillac of Las Vegas Body Shop
Michael S. on 05/21/2011
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Michael said the hatchback glass had broken and was replaced. They vacuumed some of the glass from the interior of the vehicle but not all of it. They did not wash the vehicle. It was chintzy. It is low brow for the Cadillac image. The service advisor told him to get the vehicle washed himself to see if there are nicks, dings and scratches which need to be repaired. It would mean filing a second claim with his insurance instead of a single claim. He spent over $700.00 having the glass replaced on a $75,000.00 vehicle. The least they could do is wash it. He has had good experiences with them in the past but this was a souring experience.
Category: Collision
Service Date: 05/13/2011
Review Created: 05/21/2011
This review was collected via phone interview by Customer Research Inc.