Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

812 Reviews

100% Would Recommend
Latest Review 8 months ago

Reviews


SP
Sherri P.
Encinitas, CA
Land Rover LR2
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2016 Category: Service
Sherri said this business was amazing at providing service and did everything they said they would. They kept her updated and provided great customer service. Dave was amazing. They were great, everything was good and she thanks them for their service.
This review was collected via phone interview by Customer Research Inc.

CL
Chris L.
Solana Beach, CA
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2016 Category: Service
Chris said the business does a good job.
This review was collected via phone interview by Customer Research Inc.

KS
KEVIN S.
Carlsbad, CA
Land Rover LR3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2016
Excellent Service
Will only take my Landrover here. Levon is great....

GD
Garrettson D.
Carlsbad, CA
BMW 328i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2016 Category: Service
Garrettson said the service was very good and they are a wonderful organization. They do a great job.
This review was collected via phone interview by Customer Research Inc.

DM
DEBBIE M.
Encinitas, CA
Land Rover Range Rover Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2016
Great customer service and care
Friendly people, trustworthy, efficient.

RE
RAFAEL E.
Valley Center, CA
Land Rover Range Rover
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2016
Scheduled Service
Trust that the service and price are what they suppose to be.

RP
RICHARD P.
Encinitas, CA
BMW 530i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2016
Service-2003 BMW 530i
Good service, prompt and friendly. All requested work completed satisfactorily. Thanks, Dick Phelps

NN
Nathalie N.
Carlsbad, CA
Land Rover Range Rover
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2016 Category: Service
Nathalie said this business provided good follow up calls. They gave good information, the price was good and her vehicle was returned in a clean condition.
This review was collected via phone interview by Customer Research Inc.

LP
Lisa P.
Carlsbad, CA
Land Rover LR4
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/19/2016 Category: Service
Lisa said this visit was not a good experience. The valve stem was broken and she had to pay for it to be replaced and she was also told she needed to have the brakes changed. The manager called her husband and told him the cost of the valve stem was going to be refunded. The brakes had been changed a year ago and the service brake light in the vehicle was not on so she does not understand why this was brought up. As a result of this experience she would not recommend them.
This review was collected via phone interview by Customer Research Inc.

MT
Mike T.
Solana Beach, CA
Land Rover Discovery
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2016 Category: Service
Mike said he was treated well and they did great work.
This review was collected via phone interview by Customer Research Inc.

KT
KATHLEEN T.
Imperial Beach, CA
Land Rover LR3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2016
always a pleasure
hate spending the $$$ but always they do great job. if you need a place to hang out while your car is being serviced, the encinitas library is a short walk away -- with comfortable seating areas, wi-fi, and a coffee cart!!

TB
TIM B.
Rancho Santa Fe, CA
Land Rover LR4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2016
Always professional
Started coming to California Autohaus for a couple of months now. First it was for new front brakes. SD Land Rover dealership told me that I needed new rotors and new brake pads. I called Autohaus they gave me a bid for pad and rotors for 40% less. They did the work but not the rotors because they were fine. So the final bill was super low. I trust these guys and now both my car and my wife's Range Rover have a new home.

BS
BRYAN S.
San Diego, CA
Land Rover Range Rover
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2016
Still the best!!
As always, they never disappoint. They sent me notification that service was due on my vehicle, I made an appointment and 2 days later I was in there. They washed my vehicle for me as well. I'm not special, that's just how they conduct business. The service is unmatched and the front office service is exceptional. If you've yet to try them out, there's still time!!

TA
TERRY A.
La Jolla, CA
Jaguar XJ8
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2016
Customer service and price
Bob...Dave...Lavonne perfect combination. Grateful for their caring and attention. You can't find a better shop.

RB
RON B.
Carlsbad, CA
Mercedes-Benz C230
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/04/2016
Good customer and vehicle service.
Decided to bring in my MBZ sedan for service based on favorable reviews. Estimate for standard Service B was reasonable, and no "upsell" for other unnecessary services which is usually case at dealer and other places. Will return to California Authohaus for future schedule service on both MBZ sedan and SUV.

RC
RYAN C.
Oceanside, CA
BMW 328i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2016
Quality of Service
Beyond happy. Prices were more than competitive. Not only did they get me in on a rush job they washed my car. No pressure up sales just quality service. I found my new shop for my BMW!

MM
MIHI M.
Del Mar, CA
Land Rover Range Rover
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2016
the people!
i trust the owner, the people and the clean, organized operation!

CR
Cynthia R.
San Diego, CA
Mazda 3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2016 Category: Service
Cynthia said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

IK
IGOR K.
San Diego, CA
BMW 335i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2016
4/22/2016
excellent service; excellent price; friendly people; thanks

TK
Troy K.
Rancho Santa Fe, CA
BMW 325i
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/23/2016 Category: Service
Troy said the business had good service. They are honest.
This review was collected via phone interview by Customer Research Inc.