Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

2286 Reviews

ReScore Reviews™ (40)

ReScore
Overall Rating 4.25/5Overall Rating 4.25/5Overall Rating 4.25/5Overall Rating 4.25/5rating 4.25
Original
Overall Rating 2.2/5Overall Rating 2.2/5rating 2.2rating 2.2rating 2.2
94% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


Verified Customer
Phoenix, AZ
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
Excellent Communication with the Service Rep
Always giving the most of Service Leadership
IRA W., Service Director from Camelback Hyundai responded on 06/24/2019

Thank you, We appreciate your business andyour time is important to us!! We hope to help you out with your next service appointment.

Respectfully Submitted,


 

Ira Wolfson
Service Director
Camelback Hyundai
1500 E Camelback Rd.
Phoenix, AZ 85014
https://www.camelbackhyundai.com/

CO
Curtis O.
Glendale, AZ
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
Service people are awesome
Service on time on a regular basis!
IRA W., Service Director from Camelback Hyundai responded on 06/19/2019

We appreciate your time and business.

We hope to help you out with your next service appointment.

Respectfully Submitted,

 

Ira Wolfson
Service Director
Camelback Hyundai
1500 E Camelback Rd.
Phoenix, AZ 85014
https://www.camelbackhyundai.com/

JY
James Y.
Mesa, AZ
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Great an efficient
They were so honest and helpful
IRA W., Service Director from Camelback Hyundai responded on 06/19/2019

Thank you for your time and business,

We hope to help you out with your next service appointment.

Respectfully Submitted,

 

Ira Wolfson
Service Director
Camelback Hyundai
1500 E Camelback Rd.
Phoenix, AZ 85014
https://www.camelbackhyundai.com/

GM
Goldie's M.
Phoenix, AZ
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Great service
Thanks.
IRA W., Service Director from Camelback Hyundai responded on 06/19/2019

You are Welcome !! glad we can help 

We hope to see you again for your next service appointment.

Respectfully Submitted,

 

Ira Wolfson
Service Director
Camelback Hyundai
1500 E Camelback Rd.
Phoenix, AZ 85014
https://www.camelbackhyundai.com/

CP
Charlotte P.
Tempe, AZ
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Regular Service Job
They always take good care of me and my vehicle.
IRA W., Service Director from Camelback Hyundai responded on 06/18/2019

Thank you for your business 

Hope to help you out with your next  service appointment.

Respectfully Submitted,

 

Ira Wolfson
Service Director
Camelback Hyundai
1500 E Camelback Rd.
Phoenix, AZ 85014
https://www.camelbackhyundai.com/

Verified Customer
Phoenix, AZ
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019 Category: Service
Good
Good
IRA W., Service Director from Camelback Hyundai responded on 06/19/2019

thank you!

Respectfully Submitted,

 

Ira Wolfson
Service Director
Camelback Hyundai
1500 E Camelback Rd.
Phoenix, AZ 85014
https://www.camelbackhyundai.com/

Verified Customer
Phoenix, AZ
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Service
Once again, great service, job well done. Will definitely be back, with both the Sonata & Genesis. Treated great, service well done, completed in very reasonable time.
IRA W., Service Director from Camelback Hyundai responded on 06/18/2019

Thank you for your business, We are glad to help :)

Respectfully Submitted,

 

Ira Wolfson
Service Director
Camelback Hyundai
1500 E Camelback Rd.
Phoenix, AZ 85014
https://www.camelbackhyundai.com/

WS
Warren S.
Mesa, AZ
2014 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Another Great Service Visit
Brought my car in for service and was met straight away by a very friendly service adviser. After which I waited in their very clean and quiet customer area until my car was ready. The service was about an hour and the experience was very pleasant. I would recommend this dealership to my family and friend. They truly do great work.
IRA W., Service Director from Camelback Hyundai responded on 06/18/2019

Thank you, We are happy you chose Camelback Hyundai 

We hope to help you out with you next service appointment.

Respectfully Submitted,

 

Ira Wolfson
Service Director
Camelback Hyundai
1500 E Camelback Rd.
Phoenix, AZ 85014
https://www.camelbackhyundai.com/

Verified Customer
Phoenix, AZ
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
NA
NA
IRA W., Service Director from Camelback Hyundai responded on 06/19/2019

Thank you so much for your reveiw. We look foward to helping you out in the furture.

Respectfully Submitted,

 

Ira Wolfson
Service Director
Camelback Hyundai
1500 E Camelback Rd.
Phoenix, AZ 85014
https://www.camelbackhyundai.com/

GY
Glenn Y.
Phoenix, AZ
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
great service
everyone was helpful and provided quick and great service and advice.
IRA W., Service Director from Camelback Hyundai responded on 06/18/2019

Thank you for your business, Hope to help you out with your next service appointment.

Respectfully Submitted,

 

Ira Wolfson
Service Director
Camelback Hyundai
1500 E Camelback Rd.
Phoenix, AZ 85014
https://www.camelbackhyundai.com/

Verified Customer
Phoenix, AZ
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Great Service
I started bringing my vehicle to Camelback simply because it was closer to me than any other alternative. That said, the service provided here has been excellent and as such, I plan to continue coming here even if I were to move further away.
IRA W., Service Director from Camelback Hyundai responded on 06/18/2019

We truly appreciate your loyalty and welcome to the Camelback Family. We hope to help you out with your nexxt service appointment.

Respectfully Submitted,

 

Ira Wolfson
Service Director
Camelback Hyundai
1500 E Camelback Rd.
Phoenix, AZ 85014
https://www.camelbackhyundai.com/

GA
George and Jeanette A.
Scottsdale, AZ
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019
Excellant Service
My husband and I were looking for a specific car within a certain price range and Yannick Sesonga helped us make that happen. It took a couple of attempts to find what we were looking for but Yannick was patient, focused, and determined to find us what we wanted. It was definitely a win/win all around. We couldn't have had a better salesperson!

Verified Customer
Phoenix, AZ
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Excellent service
I have always had good service when I have taken my car to ge serviced. Pedro is friendly, outgoing and always makes sure that I understand what has been done to the car by explaining everything.
Kudos Pedro!!
IRA W., Service Director from Camelback Hyundai responded on 06/18/2019

Thank you, I will be sure to let Pedro know thank you make sure to ask for Pedro for your next Service appointment.

Respectfully Submitted,

 

Ira Wolfson
Service Director
Camelback Hyundai
1500 E Camelback Rd.
Phoenix, AZ 85014
https://www.camelbackhyundai.com/

AF
Arnaldo F.
Quartzsite, AZ
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/10/2019 Category: Service
Very good
The dealership did well
IRA W., Service Director from Camelback Hyundai responded on 06/18/2019

Thank you, Hope to help you out with your next service appointment. 

Respectfully Submitted,

 

Ira Wolfson
Service Director
Camelback Hyundai
1500 E Camelback Rd.
Phoenix, AZ 85014
https://www.camelbackhyundai.com/

TP
Terrell P.
Phoenix, AZ
2017 Hyundai Elantra
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/09/2019 Category: Service
This is was a very disappointing visit.
Normally I love this dealership, but they really dropped the ball this time.
No communication, no updates, didn’t even get a car wash after service was done. Was told they don’t fix windows that I’d have to find somebody to fix it. Was told the navigation interface wasn’t able to be fixed and I should try getting a new phone.
IRA W., Service Director from Camelback Hyundai responded on 06/10/2019

Hi Terrell,

Thank you for taking the survey and bringing this to my attention.

I apologize for what transpired. It appears we failed you on several levels. If you have time today or tomorrow, I'll try calling you to get more details.

Thank you for business.

Respectfully Submitted,

 

Ira Wolfson
Service Director
Camelback Hyundai
1500 E Camelback Rd.
Phoenix, AZ 85014
https://www.camelbackhyundai.com/

Verified Customer
Phoenix, AZ
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2019 Category: Service
Camelback Hyundai
Great service advisors!
IRA W., Service Director from Camelback Hyundai responded on 06/18/2019

Thank you, for your busniess I will be sure to let them know.

we hope to help you out with your next service appointment.

Respectfully Submitted,

 

Ira Wolfson
Service Director
Camelback Hyundai
1500 E Camelback Rd.
Phoenix, AZ 85014
https://www.camelbackhyundai.com/

RS
Robert S.
Phoenix, AZ
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2019 Category: Service
Exceptional Customer Service!
My Saturday service was suppose to take 3 hours, while I was waiting. It was finished in less than 1 hour! Thank you for the friendly speedy service!
IRA W., Service Director from Camelback Hyundai responded on 06/18/2019

We appreciate your time, thank you for your busniess 

We hope to help you out with your next service appointment.

Respectfully Submitted,

 

Ira Wolfson
Service Director
Camelback Hyundai
1500 E Camelback Rd.
Phoenix, AZ 85014
https://www.camelbackhyundai.com/

MD
Mary D.
Phoenix, AZ
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2019 Category: Service
5 Star Experience!
Fast, friendly, efficient service!
IRA W., Service Director from Camelback Hyundai responded on 06/19/2019

Thank you for your time, we appreciate it.

We hope to help you out with your next service appointment.

Respectfully Submitted,

 

Ira Wolfson
Service Director
Camelback Hyundai
1500 E Camelback Rd.
Phoenix, AZ 85014
https://www.camelbackhyundai.com/

WP
Walt P.
Glendale, AZ
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Service
Hyundai Help
My trunk latch broke and I also was due for an oil change. I reached out to Pedro Gonzalez and he immediately made an appointment for me to bring my car down. Pedro also arranged a Lyft to and from work for myself so that my day was not inconvenienced.
IRA W., Service Director from Camelback Hyundai responded on 06/19/2019

I will be sure to let Pedro know, We appreciate your time and business.

Respectfully Submitted,

 

Ira Wolfson
Service Director
Camelback Hyundai
1500 E Camelback Rd.
Phoenix, AZ 85014
https://www.camelbackhyundai.com/

DL
Debra L.
Globe, AZ
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
Great people
The staff is always friendly and efficient.
IRA W., Service Director from Camelback Hyundai responded on 06/19/2019

Thank you, we appreciate your time and busniess always feel free to stop by our Showroom and help yourself to some Delicious popcorn! 

Respectfully Submitted,

 

Ira Wolfson
Service Director
Camelback Hyundai
1500 E Camelback Rd.
Phoenix, AZ 85014
https://www.camelbackhyundai.com/