Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9
4.9

( 838 Reviews )

99% Would Recommend
Latest Review 2 days ago

Reviews


JO
Jodi O.
Loves Park, IL
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2019 Category: Service
Jodi said the business is great and she has been a return customer for years. The people are the nicest, he is an honest mechanic and they stand behind his work. She added she recommends them, frequently.
This review was collected via phone interview by Customer Research Inc.

DM
DON M.
Caledonia, IL
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2019
Fast Oil Change
I arrived early of my oil change. They put me in the lineup and finished the job before my scheduled time.

RH
Russell H.
Illinois
Saturn Relay
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2019 Category: Service
Russell said he was very happy with his service. The employees were nice. They provided good service.
This review was collected via phone interview by Customer Research Inc.

GS
Gene S.
Rockford, IL
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Gene said the service provided by this business was fine.
This review was collected via phone interview by Customer Research Inc.

GS
Gene S.
Rockford, IL
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Gene said the service provided by this business was fine.
This review was collected via phone interview by Customer Research Inc.

JH
John H.
Loves Park, IL
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019 Category: Service
John said they are nice, friendly, courteous and he can always get an appointment when he needs to.
This review was collected via phone interview by Customer Research Inc.

DM
Dustin M.
Illinois
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
Dustin said the staff met his standard, the job was done before the time that they were supposed to be done with his vehicle.
This review was collected via phone interview by Customer Research Inc.

MA
Mike A.
Illinois
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019 Category: Service
Mike said the staff did everything he asked and in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

PT
PAUL T.
Rockford, IL
BMW 750Li
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019
Great Service
Friendly and knowledgeable and reasonable

SM
Scott M.
Beloit, WI
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019 Category: Service
Scott said he has been going to the business for 10 plus years. Mike always goes above and beyond when servicing his vehicle.
This review was collected via phone interview by Customer Research Inc.

BC
BILL C.
Rockford, IL
Buick Rendezvous
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019
!!!!!
Always friendly! Usually, can get right in for routine work. Good prices. They are people that like people.

JS
Jason S.
Illinois
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2019 Category: Service
Jason said the appointment was scheduled in a timely manner. They were very friendly.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Machesney Park, IL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2019
Oil change
Thanks to Mark for going the extra mile to try and get the CD out. Y’all are honest and won’t try to add services unless it is necessary. Thank you

JH
James H.
Illinois
Ford Cutaway
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
James said everything is good with this business, and that he always takes his vehicle there.
This review was collected via phone interview by Customer Research Inc.

DL
DEB L.
Cherry Valley, IL
Saturn Ion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019
The great people and workmenship
They do the work in a timely manner. The workers are friendly. His prices are great.

DN
DeErick N.
Loves Park, IL
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
DeErick said the staff picked up his vehicle promptly and completed what he needed quickly. He was happy with their service.
This review was collected via phone interview by Customer Research Inc.

PT
PAUL T.
Rockford, IL
BMW 750Li
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019
Friendly and trustworthy people
Honor appointments time , work done in a timely fashion with reasonable prices.

Very happy to use Campbell’s as my service company

DM
Dustin M.
Illinois
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Service
Dustin said they were quick, nice, and better priced than anyone else.
This review was collected via phone interview by Customer Research Inc.

KL
Kevin L.
Illinois
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
Kevin said the staff got the work done at the time they said it would be done and they did a good job.
This review was collected via phone interview by Customer Research Inc.

BP
BILL P.
Rockford, IL
Toyota Yaris
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2019
Trust, I feel the connection.
Dependable, reliable, friendly service.
I feel welcomed and I feel like a valued customer.