Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94
4.9

( 155 Reviews )

99% Would Recommend
Latest Review 1 day ago

Reviews


TR
TERRY R.
Chesapeake, VA
Jeep Grand Cherokee
Verified Customer
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11/15/2019
Personal and professional
Bill and Dave were very interested in solving my mechanical issue. Very professional team!!!!!

HB
Harry B.
Chesapeake, VA
Ford F-150
Verified Customer
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11/11/2019 Category: Service
Harry said the business was the best. He said he does service with them because they know what to do and they're very professional. He added they do good work and they have good certified mechanics there.
This review was collected via phone interview by Customer Research Inc.

TM
Torrey M.
Chesapeake, VA
Ram 1500
Verified Customer
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11/11/2019 Category: Service
Torrey said they were professional, polite and straight to the point. He said they gave him options.
This review was collected via phone interview by Customer Research Inc.

JK
JEAN K.
Chesapeake, VA
Isuzu Rodeo
Verified Customer
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11/08/2019
Caring, honest, reliable, professional. They treat my car as if it were their own.
This company employees only the best. Everyone is professional, caring, honest, and reliable. They treat my car as if it were their own.

KM
KAY M.
Portsmouth, VA
Ford Expedition
Verified Customer
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11/05/2019
Service Above & Beyond
We trust the total service for both our 2011 Ford Explorer and our 2013 Ford Explorer to Canady & Branch. We have complete confidence and trust in their work, fair prices and professionalism.
Recently we saw an oil spot on the garage floor and worried that the Explorer might be leaking. At 3:30 p.m. on a Friday David said "bring the car immediately." He and two mechanics thoroughly examined the under carriage and pronounced the car to be in tip-top shape, with no leaks. There was no charge for the courtesy. The peace of mind was priceless.

AM
AMANDA M.
Suffolk, VA
Toyota Highlander
Verified Customer
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11/05/2019
Best people Best place!
There is no more honest or capable automotive care center in The Hampton Roads area. The people there truly care about each client and work to ensure complete satisfaction.
Nowhere can match the prices or service of Canady Branch.

SL
Shelby L.
Virginia
Buick LaCrosse
Verified Customer
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11/04/2019 Category: Service
Shelby said the business had excellent service, she was completely satisfied with what they did and how they handled it. First time she visited them, she would go back, she would refer her family and friends. Another customer that had been there that highly recommended them, she also referred her family and friends. They were very professional and he's very polite the young man when she went in. They had great prices.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Portsmouth, VA
Chevrolet Monte Carlo
Verified Customer
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10/31/2019
Reliable service
Technicians I have dealt with know how to find the information they need to repair any type of problem on any type of vehicle. They are very professional and have always repaired my vehicles in a timely manner.

GA
GREGORY A.
Mercury Grand Marquis
Verified Customer
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10/26/2019
Great people, Great service!
Fixed right first time, every time -- and this counts a lot when you are coordinating four drivers and three cars in the first place! The repair and options are always fully explained, and you ALWAYS save money over the dealers, i.e., they don't try to talk you into more than you need. Bill, David, and crew get all of my auto repair work!

DF
DAVID F.
Chesapeake, VA
Nissan 280Z
Verified Customer
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10/26/2019
Good work
Excellent and friendly service!

LA
LESLIE A.
Portsmouth, VA
Nissan Altima
Verified Customer
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10/25/2019
Always great service!
Honest, trustworthy and all at a reasonable price. They do amazing work!

Verified Customer
Toyota Camry
Verified Customer
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10/24/2019
State Inspection
Prompt & excellent service!!

Verified Customer
Chesapeake, VA
Ford Ranger
Verified Customer
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10/24/2019
Friendly, superior customer service oriented, knowledgeable, trustworthy
Reliability, trustworthiness, gives me peace of mind

MK
MARY K.
Buick Lucerne
Verified Customer
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10/24/2019
Honest and kind
I will definately recommend them!!

SD
SHEILA D.
Chevrolet Malibu
Verified Customer
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10/18/2019
Car Repair
Great service and followup.

DH
DENNIS H.
Portsmouth, VA
Saturn Outlook
Verified Customer
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10/17/2019
Very professional
Very professional and courteous. Will work with you on any problem. Let you know what's wrong before they start. Would highly recommend.

AN
Ava N.
Virginia
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2019 Category: Service
Ava said the staff gave great service and they are trustworthy.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Chesapeake, VA
Chevrolet Blazer
Verified Customer
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10/15/2019
Canady and Branch
Professional and excellent service. I always deal with David Branch and he has never disappointed me. They take excellent care of your vehicle while repairing or servicing. Five stars for Canady and Branch!!!!!

AR
ANDREW R.
Portsmouth, VA
Ford Focus
Verified Customer
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10/14/2019
Thanks Again!
David and Bill are too notch!

FH
Frank H.
Chesapeake, VA
Ford Five Hundred
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019 Category: Service
Frank said everything was excellent and the staff always do a good job.
This review was collected via phone interview by Customer Research Inc.

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