Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

700 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review about 11 hours ago

Reviews


ES
Elizabeth S.
Plymouth, MA
Mazda CX-9
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Elizabeth said the service at this business was easy and efficient. She was in and out quickly. They were honest and thorough. She has been going to them forever. They were awesome.
This review was collected via phone interview by Customer Research Inc.

RA
Robert A.
Plymouth, MA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Spoke with Robert's wife. She said they are very nice and do a good job. Her husband likes them.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Plymouth, MA
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018
service
good service

FL
FRANCES L.
Plymouth, MA
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018
Great
Quality friendly professional staff. Quick service at a fair price. Even the temp trailer worked. Thanks

PB
PAUL B.
Plymouth, MA
smart fortwo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018
Paul B
Always friendly, professional and efficient.

DF
DIANE F.
Plymouth, MA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018
HONEST REPAIRS
GOOD HONEST REPAIR WORK--TELL YOU WHAT NEEDS FIXING -NO BULLSHIT

DK
DINA/STEPHEN K.
Plymouth, MA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018
First rate service
Always great service at Cape Auto!

CD
CHARLES D.
Plymouth, MA
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018
Emergency services
Our Jeep needed emergency services. And just like always your service staff, top to bottom came through again.
Your staff truly is the best.

Charlie and Marilyn DuBois

Verified Customer
Plymouth, MA
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018
Great service!
I walked in for a MA Inspection sticker and received quick and courteous service

EC
ELYCE C.
Plymouth, MA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018
wonderful!
They were very courteous and got me right in for my inspection. Thank you!

GM
GRACE M.
Plymouth, MA
Audi A4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/06/2018
Professional, good customer service
Happy with the work.

SS
STUART/ADAM S.
Plymouth, MA
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
The people
Honest and trustworthy

CM
CHRIS M.
Plymouth, MA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
Mags
Great service, pricing, and communicating the options of service the automobile may be facing

AP
ANGELA P.
Plymouth, MA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
Awesome friendly service
Very easy transaction. Was updated with what the problem was with my Jeep in a very timely manner. Ready a few hours latter. Extremely nice customer service when I called and arrived. Price for repair was very reasonable. This is my new place for sure!!
Love the pens everywhere we go too!!

RH
RICHARD H.
Plymouth, MA
Lincoln MKS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
Friendly and trustworthy Service
When I take my car to cape auto repair I feel I can trust their recommendation and their work.

Verified Customer
Yarmouth, MA
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018
1st in Service and Reliability
Following a failed repair at another auto shop (resulting in a frightening accident), I knew there was only one place to come for skilled technicians, compassionate customer service, and the peace of mind I needed to get back on the road - Cape Auto Repair! In less time than it took to enjoy a cup of coffee and the paper, a reliable repair was completed and my confidence restored. Thank you, Cape Auto!

JS
JAMES S.
Plymouth, MA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018
Outstanding service
Dependable and hony

DS
DENISE and DAVID S.
White Horse Beach, MA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018
Honesty and efficiency
Service consultants are friendly and accommodating. Always a pleasure to work with.

EP
ED P.
Plymouth, MA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018
Subaru
You tried to find the problem but the car was not cooperating. We will be back!!

DC
DEAN C.
Plymouth, MA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018
Under Promise and Over Deliver on Customer Service
One thing that has consistently impressed me when visiting Cape Auto Repair is that they 'get it' when it comes to customer service. The folks manning the front desk are always pleasant, engaging, informative and most importantly; very honest about your expected wait times. This especially true about Annual Inspections where people have a threshold as to how long they'll wait, and typically won't wait more than an hour. My experience has been that they always over estimate your time to wait, even if it means that you'll probably not wait. But then when your car is ready, typically earlier than they estimated, you're very happy.