ReScore Reviews™ (69)
When we decide to have a maintenance visit, our choice of day and time have been open, and after arrival, we are seen in a timely manner. Our concerns and interests are taken into consideration and answered . And maintenance is good and lasting.
I think both my husband's name and mine are on the title. As I am the person who has driven it all these years. Except for a few times, as to Werner or to not let it sit long if I am on a trip.
The location of the store is good, also.
The waiting area and communication are great.
The current problem with my 2016 Sonata appears to be a little difficult to pinpoint, but I appreciate that service is working with me to correct the problem.
Good Morning Ms. Rice,
I am writing you with regard to the service survey you recently completed for Hyundai.
The survey you filled out is my personal report card and it reports on how well I was able to care for your vehicle while it was here in the shop.
This report card is very important to me and is reviewed by my direct supervisors and owner of our facility. The response you gave reflects only on me, not on the success or failure of the repair we attempted to remedy your concern regarding your car. Moving forward, I feel very confident that we will solve elusive the issue with your car. I will continue to work with you to get this accomplished as quickly as we are able.
With that said, and If you would, please consider the re-score of the survey I will send you to reflect 5 stars. I would be very grateful.
Thank you very much for your consideration.