Overview

Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5rating 4.56

1922 Reviews

ReScore Reviews™ (73)

ReScore
Overall Rating 4.1917781/5Overall Rating 4.1917781/5Overall Rating 4.1917781/5Overall Rating 4.1917781/5rating 4.1917781
Original
Overall Rating 2.4722264/5Overall Rating 2.4722264/5rating 2.4722264rating 2.4722264rating 2.4722264
92% Would Recommend
88% Business Response
Latest Review 1 day ago

Reviews


PS
Peter S.
Tallahassee, FL
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Great dealership from top to bottom!
comments are in the title folks

Verified Customer
Tallahassee, FL
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Great service, friendly staff
Great service always friendly

BB
Breanna B.
Tallahassee, FL
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Great Customer Service
I was greeted immediately! I came at a bad time the first time because it was super busy and I had class and they advised me of a better time that would work perfectly! I came back and I was out of there in no time!

ED
Ellen D.
Tallahassee, FL
2012 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Friendly service people. Love the massage chair. The
Service people are friendly. They do what you came for and dont try to get you to do other stuff. Love the massage chair was awesome, it relaxed me while I was waiting. The wait time was not longer than they said, so they stuck to their word. They washed and vacuumed my car which was great.

Verified Customer
Cross City, FL
2012 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018 Category: Service
Great service representatives
Friendly and informative service repair representatives.

DF
Durwood F.
Tallahassee, FL
2017 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018 Category: Service
Werner is Greatc
Always a great experience

RG
Ramona G.
Saint Augustine, FL
2015 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018 Category: Service
Grateful customer
Chuck, the service advisor, was very professional and efficient in making sure my Tucson service was completed promptly and with the utmost care.

AR
Arlene R.
Tallahassee, FL
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018 Category: Service
The people
The people, the service, and care given. Thank you

LW
Lisa W.
Tallahassee, FL
2018 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/12/2018 Category: Service
Title
People

LT
Lora T.
Tallahassee, FL
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Services
Always on top of their game. Team work is amazing. They are very professional and courteous! Thanks!

RG
Rebecca G.
Crawfordville, FL
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Fast & Friendly
Always a pleasure doing business as Werner.

LH
Laura H.
Monticello, FL
2013 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Excellent Service Staff
We are always pleased with the service we receive from this service center, but the location makes it impracticable for us to come here regularly for service. We leave 50 miles to the east.

Verified Customer
Tallahassee, FL
2012 Hyundai Azera
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/08/2018 Category: Service
Professional customer service
Michael was very professional and helpful. After my car was serviced and he showed me the report, I was surprised to hear that the battery wasn't performing well. I have not had a problem with it. Also will check on a couple other things mentioned.

TS
Tetyana S.
Tallahassee, FL
2009 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Ts
Nice place . Great fast service. Will go back

GD
Gary D.
Crawfordville, FL
2014 Hyundai Tucson
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/07/2018 Category: Service
Bad communication to waiting customers
Was in for third service and thought it would be a free service.But there came the bill for $75 +. My wife was shocked.
BRIAN G., Service Manager from Werner Hyundai responded on 10/09/2018

I apologize for your experience. As per our conversation we have made adjustments to prevent this from happening again.  Thank you so much for your valuable feed back and time.

Brian Gorniak
Service Manager   


CC
Christina C.
Tallahassee, FL
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Great service
Great service always

CD
Clement D.
Hosford, FL
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
First service was a very good experience.
Good experience, good service, and good people!

PW
Pamela W.
Cairo, GA
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Kindness
Great

KC
Kahdisha C.
Tallahassee, FL
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Great
Great fast service.

DS
Deborah S.
Tallahassee, FL
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Friendly and accommodating
I did not get tires rotated as requested but was greeted with friendly reply by Brian and will be coming back by to ha e this completed