Capitol Cadillac Lansing Body Shop

Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(536 Reviews)

96% Would Recommend
Latest Review almost 7 years ago

Reviews


KW
Kenneth W.
Michigan
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/17/2014 Category: Collision
Spoke with Veronica. She said they did a great job, but it took longer than expected. They found more damage so it took an additional four days. A tire pressure sensor came on. She did not get in as quickly as she wanted, but she does not blame this business for it. She contacted them for updates. Not all of the damage was noted on the estimate. They were really nice.

GS
Gary S.
Michigan
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/16/2014 Category: Collision
Gary said when he took his vehicle in for an estimate the staff member who did the estimate told him this business would pay some of the deductible. When he went to pick up his vehicle he discussed this with the manager who was surprised to hear this. They had good communication with him, but not with each other.

DG
Douglas G.
Michigan
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2014 Category: Collision
Douglas said they did a very good job.

JC
John C.
Michigan
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2014 Category: Collision
Spoke with Kristen. She said she was unsure about the quality of the paint job this business did but there was a little nick. The business agreed to fix it.

RD
Robert D.
Michigan
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/01/2014 Category: Collision
Robert said the repair took longer then he believed it was going to take. There's a scratch on the driver's side rear door. It took 22 days total and the reason for the delay was due to not being able to get parts. He said he was treated great by everyone except there was 1 employee that was rude when he called to get an update on the status of his vehicle. He hasn't heard from them for awhile and there were promises that weren't kept. It's been over a week and he hasn't heard back from this business about the scratch. Due to the problems he wouldn't recommend this business.

IN
Isaac N.
Michigan
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2014 Category: Collision
Isaac said he did not want to be bothered with updates beacuse he knows they will do a good job. He has no complaints at all. They do good quality work.

JR
James R.
Michigan
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2014 Category: Collision
James said after the initial estimate they had to add additional work to it. They did a good job.

GL
Gary L.
Michigan
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2014 Category: Collision
Gary said they are very good and he is pleased.

MH
Maureen H.
Michigan
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2014 Category: Collision
Maureen said she had no problems during the repair. It was completed quickly and she was in and out. She does not know who had prepared the estimate for the vehicle.

TW
Thomas W.
Michigan
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/25/2014 Category: Collision
Thomas said he had no problems with this business. They did a great job.

AT
Arthur T.
Michigan
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2014 Category: Collision
Arthur said his vehicle was 1 week later than promised because of additional work needed. This business provided a loaner vehicle because of the additional days needed for the repair.

MC
Mark C.
Michigan
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2014 Category: Collision
Mark said everyone was very pleasant and professional. He was pleased with them.

DC
Daniel C.
Michigan
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/21/2014 Category: Collision
Daniel said it was not a big deal, but he would have liked to have been called in the morning to let him know when his vehicle was going to be ready.

SD
Sean D.
Michigan
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2014 Category: Collision
Sean said the business did a great job. It was quick and easy. The vehicle was completed earlier than it had been promised.

DB
Dan B.
Michigan
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2014 Category: Collision
Dan said he has been to this business before and he is always happy with the work they do.

Displaying Review 46 - 60 of 644 in total