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Capitol Cadillac Lansing Body Shop

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(536 Reviews)
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
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ReScore Average

Business Details

Contact
(517) 393-5600
No Business Hours Provided

Business Hours

* Eastern Time (US & Canada)
5901 South Pennsylvania Ave Lansing , MI 48911
Capitol Cadillac Lansing Body Shop 's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(536 Reviews)

MW
Marjorie W.
MI
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/07/2011
verified customer Verified Customer
Category: Collision
Marjorie said the business did not restore her vehicle to the condition it was before the collision. They did not confirm any of the work with her before it was done. She has no idea as to the reason why her vehicle was delayed and it still is not fully repaired yet, so the delay reason is unknown to her as well. She also mentioned that the business had two numbers to reach her on, but only used her home phone number. The work has gone way down and when she purchases a new vehicle, it will not be a Cadillac. These issues affected her recommendation.
Not Recommended
This review was collected via phone interview by Customer Research Inc.
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