Overview

Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5rating 4.55

3285 Reviews

ReScore Reviews™ (106)

ReScore
Overall Rating 4.4528293/5Overall Rating 4.4528293/5Overall Rating 4.4528293/5Overall Rating 4.4528293/5rating 4.4528293
Original
Overall Rating 2.43396/5Overall Rating 2.43396/5rating 2.43396rating 2.43396rating 2.43396
92% Would Recommend
100% Business Response
Latest Review about 5 hours ago

Reviews


Verified Customer
Montgomery, AL
2013 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2019 Category: Service
Quick and excellent service
The associates were courteous and the service was quick.
Laverne H. from Capitol Hyundai Montgomery responded on 06/03/2019

Thank you for the review and survey! We valued our customers and work toward giving them the best service! Thank you for being a Capitol Hyundai Service Customer!
Thanks
Laverne Hooper
Customer Service Specialist
Capitol Hyundai


JC
Jerry C.
Montgomery, AL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2019 Category: Service
Recalls handled
Friendly service.
SCOTT S. from Capitol Hyundai Montgomery responded on 06/01/2019

We would like to thank you for choosing Capitol Hyundai for you service needs. We appreciate your business and for taking the time to share your feedback with us. Our goal is to provide you with a wonderful experience and to exceed your expectations. As a valued customer, we look forward to providing all your service needs.

If you have any questions, comments, or need to set an appointment, please contact me or my service team.

 

Thank you

 

Scott A. Schodorf

Service Manager

334-279-6555


SE
Sarah E.
Montgomery, AL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2019 Category: Service
Professional, friendly
Service work done in timely and professional way.
SCOTT S. from Capitol Hyundai Montgomery responded on 05/31/2019

We would like to thank you for choosing Capitol Hyundai for you service needs. We appreciate your business and for taking the time to share your feedback with us. Our goal is to provide you with a wonderful experience and to exceed your expectations. As a valued customer, we look forward to providing all your service needs.

If you have any questions, comments, or need to set an appointment, please contact me or my service team.

 

Thank you

 

Scott A. Schodorf

Service Manager


Verified Customer
Montgomery, AL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2019 Category: Service
Routine maintenance
Excellent service as always.
Laverne H. from Capitol Hyundai Montgomery responded on 05/30/2019

Thank you for taking the time to do the review and survey! We appreciate our customers and work hard to give the excellent customer service!  Thank you for being a Capitol Hyundai Customer!
Laverne Hooper
Capitol Hyundai
Customer Service Specialist


RL
Randelle L.
Wetumpka, AL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2019 Category: Service
Convenient
Close to work so convenient and can use shuttle
Laverne H. from Capitol Hyundai Montgomery responded on 05/29/2019

Thank you for taking the time to do the survey and review! We value our customers and thier time.  We work hard toward giving excellent customer service. Thank you for being a Capitol Hyundai Customer!
Laverne Hooper
Customer Service Specialist
Capitol Hyundai


PP
Patricia P.
Prattville, AL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Great job!
This is the third time getting my car serviced here. They have outdone themselves again. From start to finish, everyone was wonderful.
SCOTT S. from Capitol Hyundai Montgomery responded on 05/28/2019

We would like to thank you for choosing Capitol Hyundai for you service needs. We appreciate your business and for taking the time to share your feedback with us. Our goal is to provide you with a wonderful experience and to exceed your expectations. As a valued customer, we look forward to providing all your service needs.

If you have any questions, comments, or need to set an appointment, please contact me or my service team.

 

Thank you

 

Scott A. Schodorf

Service Manager

334-279-6555


Verified Customer
Montgomery, AL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Great Service
Satisfied with service
SCOTT S. from Capitol Hyundai Montgomery responded on 05/28/2019

We would like to thank you for choosing Capitol Hyundai for you service needs. We appreciate your business and for taking the time to share your feedback with us. Our goal is to provide you with a wonderful experience and to exceed your expectations. As a valued customer, we look forward to providing all your service needs.

If you have any questions, comments, or need to set an appointment, please contact me or my service team.

 

Thank you

 

Scott A. Schodorf

Service Manager

334-279-6555


RT
Rita T.
Jones, AL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Car service
Great service. Very helpful with any questions.
SCOTT S. from Capitol Hyundai Montgomery responded on 05/28/2019

We would like to thank you for choosing Capitol Hyundai for your service needs. We appreciate your business and for taking the time to share your feedback with us. Our goal is to provide you with a wonderful experience and to exceed your expectations. As a valued customer, we look forward to providing all your service needs.

If you have any questions, comments, or need to set an appointment, please contact me or my service team.

 

Thank you

 

Scott A. Schodorf

Service Manager

334-279-6555


PM
Patricia M.
Wetumpka, AL
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2019 Category: Service
My hyundai goes for service at Capitol Hyundai because they know hyundias
Reliability and knowledge of my vehicle
SCOTT S. from Capitol Hyundai Montgomery responded on 05/28/2019

We would like to thank you for choosing Capitol Hyundai for your service needs. We appreciate your business and for taking the time to share your feedback with us. Our goal is to provide you with a wonderful experience and to exceed your expectations. As a valued customer, we look forward to providing all your service needs.

 
 

Thank you

 

Scott A. Schodorf

Service Manager

334-279-6555


DR
David R.
Prattville, AL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2019 Category: Service
Outstanding service
Customer rep extremely friendly and helpful with discounts--service of car was outstanding and runs great!!
SCOTT S. from Capitol Hyundai Montgomery responded on 05/26/2019

Dear valued customer, thank you for choosing Capitol Hyundai for your service needs and grading us a five star. We strive for excellence in making sure your needs are taken care of.

Thank you again

Scott A. Schodorf
Service Manager
Capitol Hyundai
334-279-6555 ext 2279


VF
Vida F.
Brewton, AL
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2019 Category: Service
The friendly people and the great service
Short wait as a drive in. Courteous and friendly people. Clean lounge fast service!
Laverne H. from Capitol Hyundai Montgomery responded on 05/24/2019

Thank you for taking time to do the review and survey! Capitol Hyundai works toward giving our customer a great experience! Thank you for being a Capitol Hyundai Customer.
Laverne Hooper
Capitol Hyundai
Customer Service Specialist


YL
Yechean L.
Greenville, AL
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2019 Category: Service
Good
Fast and simple, I'm satisfied with the service.
Laverne H. from Capitol Hyundai Montgomery responded on 05/23/2019

Thanks for the 5 Stars!  We value our customer and thier time, we work toward making each and everyone happy!
Thanks for being a Capitol Hyundai Customer!
Laverne Hooper
Capitol Hyundai
Customer Service Specialist


TO
Tamiya O.
Montgomery, AL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
Oil change
The drop off was smooth and they called when it was finished. Good job.
Laverne H. from Capitol Hyundai Montgomery responded on 05/23/2019

Thank you for taking the review! We work hard each and every day to give the best service around!  Thanks for being a Capitol Hyundai Customer!
Laverne Hooper
Capitol Hyundai
Customer Service Specailist


WH
William H.
Montgomery, AL
2019 Hyundai Santa Fe X
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
Friendly service people
I miss the complimentary car was that you have discontinued.
SCOTT S. from Capitol Hyundai Montgomery responded on 05/21/2019

We would like to thank you for choosing Capitol Hyundai for you service needs. We appreciate your business and for taking the time to share your feedback with us. Our goal is to provide you with a wonderful experience and to exceed your expectations. As a valued customer, we look forward to providing all your service needs.

If you have any questions, comments, or need to set an appointment, please contact me or my service team.

 

Thank you

 

Scott A. Schodorf

Service Manager

334-279-6555


LS
Lora S.
Valley, AL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019 Category: Service
CRAIG IN THE SERVICE DEPT IS AWESOME!
We live in Valley, have a Hyundai Dealership in Auburn and we drive to Montgomery because of the Service!
Craig is always friendly and honest, a true asset to this dealership.
Give him a call and see for yourself.
Laverne H. from Capitol Hyundai Montgomery responded on 05/17/2019

Thank you for the wonderful review!  We work hard to give all of our customers the best service and we value our customers as well as our employees!  Thank you for being a Capitol Hyundai Customer!
Thanks
Laverne Hooper
Customer Service Specialist
Capitol Hyundai


KM
Kevin M.
Alpine, AL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019 Category: Service
Wonderful place for service
Craig and the Hyundai team always go above and beyond to help take care of what I need. I live closer to other dealerships but drive to this one because of the service I receive here. Keep up the great work!
Laverne H. from Capitol Hyundai Montgomery responded on 05/17/2019

Thank you for taking the time to do the review for us here at Capitol Hyundai, we work each towards giving the best service! Thank you for Being a Capitol Hyundai Customer!
Laverne Hooper
Customer Service Specialist
Capitol Hyundai


SF
Stephanie F.
Pearland, TX
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2019 Category: Service
In and out :)
Dustin was great! Explained all recalls and also took care of something I didn’t know had a warranty that would have cost me a lot. Thank you
Laverne H. from Capitol Hyundai Montgomery responded on 05/17/2019

Thank you for the great review! Capitol Hyundai works each day to give the best service, for we value all of our customers and want to make them happy! Thanks for being a Capitol Hyundai Customer!
Laverne Hooper
Customer Service Specialist
Capitol Hyundai


EH
Eartha H.
Montgomery, AL
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2019 Category: Service
My service experience at Capitol Hyundai
I was greeted by my service representative. She was great, professional, courteous and displayed outstanding customer service.
Laverne H. from Capitol Hyundai Montgomery responded on 05/16/2019

Thank you for the wonderful review! We value our customers and thier input, thank you for taking the time to do the review!  And thank you for being a Capitol Hyundai Customer!
Laverne Hooper
Customer Service Specialist
Capitol Hyundai


KH
Karen H.
Union Springs, AL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019 Category: Service
service center
Was well taken care of and informed on status of my vehicle by employees Glenn.
Will call for him again..
Laverne H. from Capitol Hyundai Montgomery responded on 05/15/2019

Thank you for taking the time to do the survey and giving us 5 Stars!  We appreciate all of our customers and want them to have a great experience.  Thank you for being a Capitol Hyundai Customer!
Laverne Hooper
Customer Service Specialist
Capitol Hyundai


RF
Rhonda F.
Tallassee, AL
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019 Category: Service
Very good service
The employees are very friendly and knowledgeable. The times that I have been there, the service was promptly done.
Laverne H. from Capitol Hyundai Montgomery responded on 05/15/2019

Thank you for the great survey and review! We want you to know we value you as a customer and work hard to give you the best service!  Thank you for being a Capitol Hyundai Customer!
Laverne Hooper
Customer Service Specialist
Capitol Hyundai