Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(6,567 Reviews)

ReScore Reviews™ (123)

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
94% Would Recommend
100% Business Response
Latest Review 4 days ago

Reviews


Verified Customer
Saratoga, CA
2014 Hyundai Accent
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2020 Category: Service
Great service
Overall the service was great like usual. From my past visits they returned my car washed except for my last visit. I can only assume they might be short on staff due to Covid restrictions.

BM
Bob M.
San Jose, CA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2020 Category: Service
Great location with friendly staff
A returning customer and will definitely come back again.

JM
Julie M.
Salinas, CA
2013 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2020 Category: Service
Great service
Great serviceAt Hyundai once again with Henry. I only wish I could’ve had my auto butler done at the same time. I forgot to ask if they would wash my car and vacuum it for an extra fee. I will ask next time.
RALPH E N., service manager from Capitol Hyundai responded on 09/23/2020

Thank you very much for taking the time out of your day to complete this review and for providing feedback. We very much appreciate your patronage and thank you for allowing us to be your dealer of choice.
Stay healthy and safe!!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705

Verified Customer
San Jose, CA
2012 Hyundai Sonata
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/22/2020 Category: Service
Clean
Good
RALPH E N., service manager from Capitol Hyundai responded on 09/23/2020

Thank you very much for taking the time out of your day to complete this review and for providing feedback. We very much appreciate your patronage and thank you for allowing us to be your dealer of choice.
Stay healthy and safe!!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705
RALPH E N., service manager from Capitol Hyundai responded on 09/23/2020

Thank you very much for taking the time out of your day to complete this review and for providing feedback. We very much appreciate your patronage and thank you for allowing us to be your dealer of choice.
Stay healthy and safe!!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705

CL
Charles L.
San Jose, CA
2018 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2020 Category: Service
Pre-paid maintenance
Service is excellent but expensive. Don’t invest in pre-paid. The dealership always finds an upgrade.
RALPH E N., service manager from Capitol Hyundai responded on 09/23/2020

Thank you very much for taking the time out of your day to complete this review and for providing feedback. We very much appreciate your patronage and thank you for allowing us to be your dealer of choice.
Stay healthy and safe!!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705

Verified Customer
Los Gatos, CA
2012 Hyundai Azera
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2020 Category: Service
Excellent service
Although my car is 8 years old, they treat it like a new car and help me with all my standard services, and were particularly helpful with a steering collar failure. I have been taking my car there for 71/2 years and will continue to for as long I keep this car.
RALPH E N., service manager from Capitol Hyundai responded on 09/23/2020

Thank you very much for taking the time out of your day to complete this review and for providing feedback. We very much appreciate your patronage and thank you for allowing us to be your dealer of choice.
Stay healthy and safe!!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705

GA
Geraldina A.
San Jose, CA
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/22/2020 Category: Service
Excellent Advisors & Staff
Hyundai Advisor Johnathan has always provided me with excellent service and with a smile when i get him as a advisor, a few times when i drop off my car i am greeted by Jerry who also has a very outstanding personality. I have been happy with the staff who has been assisting me this past year.
RALPH E N., service manager from Capitol Hyundai responded on 09/23/2020

Thank you very much for taking the time out of your day to complete this review and for providing feedback. We very much appreciate your patronage and thank you for allowing us to be your dealer of choice.
Stay healthy and safe!!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705

AC
Arman C.
San Jose, CA
2015 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2020 Category: Service
Henry Palacios is the best!
Great customer service Henry! Keep it up bro..
RALPH E N., service manager from Capitol Hyundai responded on 09/23/2020

Thank you very much for taking the time out of your day to complete this review and for providing feedback. We very much appreciate your patronage and thank you for allowing us to be your dealer of choice.
Stay healthy and safe!!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705

KS
Kaaren S.
Redwood City, CA
2020 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2020 Category: Service
Hyundai Kona
I needed tp trade in my leased Tucson and took a drive down to see the Kona. Was able to actually get the car before lease expired and it was easy to complete. My son's friend , Andre Robbins, was very helpful as was Steve. Andre is the reason I went to your dealership in 2017 in the first place. I chose the chartreuse demo Kona that was on the lot. The color caught my eye as I like to try new things and it made me happy to look at it. It drives super great and I am enjoying it. I have received many compliments on the color". I live in Redwood City and wish you were closer, but will continue with the great service I get there.
RALPH E N., service manager from Capitol Hyundai responded on 09/23/2020

Thank you very much for taking the time out of your day to complete this review and for providing feedback. We very much appreciate your patronage and thank you for allowing us to be your dealer of choice.
Stay healthy and safe!!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705

MA
Mohamed Ridha A.
San Jose, CA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2020 Category: Service
I like the car and dealership
I least the third time
I like the Dealership
The car
The worker there Nice and helpful
RALPH E N., service manager from Capitol Hyundai responded on 09/23/2020

Thank you very much for taking the time out of your day to complete this review and for providing feedback. We very much appreciate your patronage and thank you for allowing us to be your dealer of choice.
Stay healthy and safe!!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705

Verified Customer
Ca, CA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2020 Category: Service
Very clean and friendly.
I'm very satisfied.
RALPH E N., service manager from Capitol Hyundai responded on 09/18/2020

Thank you very much for taking the time out of your day to complete this review and for providing feedback. We very much appreciate your patronage and thank you for allowing us to be your dealer of choice.
Stay healthy and safe!!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705

TS
Tavleen S.
San Jose, CA
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2020 Category: Service
Service personnel
Henry is a great guy he provided great service.
RALPH E N., service manager from Capitol Hyundai responded on 09/18/2020

Thank you very much for taking the time out of your day to complete this review and for providing feedback. We very much appreciate your patronage and thank you for allowing us to be your dealer of choice.
Stay healthy and safe!!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705

Verified Customer
Campbell, CA
2018 Hyundai Elantra
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/17/2020 Category: Service
it is a nice place for car services
Good works done on my car, I am appreciated your services!
RALPH E N., service manager from Capitol Hyundai responded on 09/18/2020

Thank you very much for taking the time out of your day to complete this review and for providing feedback. We very much appreciate your patronage and thank you for allowing us to be your dealer of choice.
Stay healthy and safe!!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705

HV
Hoang V.
San Jose, CA
2016 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2020 Category: Service
Excellent
Excellent...❤️❤️❤️
RALPH E N., service manager from Capitol Hyundai responded on 09/17/2020

Thank you very much for taking the time out of your day to complete this review and for providing feedback. We very much appreciate your patronage and thank you for allowing us to be your dealer of choice.
Stay healthy and safe!!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705

GG
Gideon G.
Los Gatos, CA
2014 Hyundai Genesis
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2020 Category: Service
Friendly courteous service
Friendly courteous and prompt service
RALPH E N., service manager from Capitol Hyundai responded on 09/17/2020

Thank you very much for taking the time out of your day to complete this review and for providing feedback. We very much appreciate your patronage and thank you for allowing us to be your dealer of choice.
Stay healthy and safe!!

with kind regards,

Tray Nichols
Service Manager
Capitol Hyundai
408-445-4705