ReScore Reviews™ (3)

ReScore
Overall Rating 3.6666667/5Overall Rating 3.6666667/5Overall Rating 3.6666667/5rating 3.6666667rating 3.6666667
Original
Overall Rating 2.66667/5Overall Rating 2.66667/5rating 2.66667rating 2.66667rating 2.66667
94% Would Recommend
100% Business Response
Latest Review 10 days ago
Verified Customer ReScore Review on 10/17/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service"
If there ever is a problem they follow up and fix it.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/11/2017 12:46 PM

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Hmmm"
Make the quote the same as the bill.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/11/2017 12:46 PM
Alfred L B., Service Manager at Car City Hyundai responded on 10/12/2017

Thank you for allowing me help to help you with this concern, please feel free to contact me at anytime. 

Al Boyer
Service Manager
Car City Hyundai
816-901-4108
boyer@carcitycpd.com
Carolyn S. on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car city"
Excellent service
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/04/2017
Service Type: Repair
Review Created: 10/09/2017 11:29 AM
Alfred L B., Service Manager at Car City Hyundai responded on 10/09/2017

Thank you so much for choosing us to service your Sonata.

Al Boyer
Service Manager
Car City Hyundai
816-901-4108
boyer@carcitycpd.com
Verified Customer on 10/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly People "
Always get courteous service here
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/04/2017
Service Type: Maintenance
Review Created: 10/07/2017 05:32 AM
Alfred L B., Service Manager at Car City Hyundai responded on 10/07/2017

Thank you!

Al Boyer
Service Manager
Car City Hyundai
816-901-4108
boyer@carcitycpd.com
Verified Customer on 10/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall service"
All issues were addressed in a timely manner. Everyone was friendly.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/29/2017
Service Type: Repair
Review Created: 10/03/2017 12:34 PM
Alfred L B., Service Manager at Car City Hyundai responded on 10/03/2017

Thank you for choosing Car City.

Al Boyer
Service Manager
Car City Hyundai
816-901-4108
boyer@carcitycpd.com
Robert N. on 10/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Service "
Friendly and fast.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/26/2017
Service Type: Maintenance
Review Created: 10/01/2017 04:35 PM
Alfred L B., Service Manager at Car City Hyundai responded on 10/02/2017

Thank You for choosing Car City.

Al Boyer
Service Manager
Car City Hyundai
816-901-4108
boyer@carcitycpd.com
Verified Customer on 09/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"SERVICE REVIEW"
I FEEL CONFIDENT WHEN I MAKE AN APPOINTMENT FOR SERVICE ON MY HYUNDAI THAT IT WILL BE DONE IN A TIMELY MANNER AND ATTENTION WILL BE PAID TO ANY PROBLEMS I AM HAVING.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/29/2017 08:44 PM
Alfred L B., Service Manager at Car City Hyundai responded on 10/02/2017

Thank you, your business is appreciated.

Al Boyer
Service Manager
Car City Hyundai
816-901-4108
boyer@carcitycpd.com
Charles H. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"courteous people explained what they done"
reccomend to friend
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 09/20/2017
Service Type: Repair
Review Created: 09/22/2017 03:16 PM
Alfred L B., Service Manager at Car City Hyundai responded on 09/23/2017

Thank you!

Al Boyer
Service Manager
Car City Hyundai
816-901-4108
boyer@carcitycpd.com
Verified Customer on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"."
.
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/20/2017 02:19 PM
Alfred L B., Service Manager at Car City Hyundai responded on 09/25/2017

Thank you!

Al Boyer
Service Manager
Car City Hyundai
816-901-4108
boyer@carcitycpd.com
Helen V. on 09/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Patience"
Yes
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/19/2017 12:59 PM
Alfred L B., Service Manager at Car City Hyundai responded on 09/19/2017

Thank you for choosing us to service your new Tucson.

Al Boyer
Service Manager
Car City Hyundai
816-901-4108
boyer@carcitycpd.com
Eldon W. on 09/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly and personable "
Seems to be good service and they seem to take an interest in your vehicle
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/16/2017 03:48 PM
Alfred L B., Service Manager at Car City Hyundai responded on 09/18/2017

Thank you for choosing us to service your Sonata.

Al Boyer
Service Manager
Car City Hyundai
816-901-4108
boyer@carcitycpd.com
Rose A. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service."
Courteous staff. Facility always clean.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/08/2017
Service Type: Repair
Review Created: 09/12/2017 11:55 AM
Alfred L B., Service Manager at Car City Hyundai responded on 09/12/2017

Thank you for choosing Car City Service.

Al Boyer
Service Manager
Car City Hyundai
816-901-4108
boyer@carcitycpd.com
Ronald C. on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Caring people at Car City Service dept."
Very good service
Vehicle: 2014 Hyundai Elantra Gt
Category: Service
Service Date: 09/01/2017
Service Type: Maintenance
Review Created: 09/08/2017 05:01 PM
Alfred L B., Service Manager at Car City Hyundai responded on 09/11/2017

Thank you for choosing Car City Service .

Al Boyer
Service Manager
Car City Hyundai
816-901-4108
boyer@carcitycpd.com
Ronald H. on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2013 Hyundai Sonita"
Excellent service.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/05/2017
Service Type: Maintenance
Review Created: 09/08/2017 12:52 PM
Alfred L B., Service Manager at Car City Hyundai responded on 09/08/2017

Thank you !

Al Boyer
Service Manager
Car City Hyundai
816-901-4108
boyer@carcitycpd.com
SCOTT E. on 09/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Thank you"
Customer service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/05/2017
Service Type: Maintenance
Review Created: 09/07/2017 11:57 PM
Alfred L B., Service Manager at Car City Hyundai responded on 09/08/2017

Thank you for choosing Car City body shop.

Al Boyer
Service Manager
Car City Hyundai
816-901-4108
boyer@carcitycpd.com
Arthur H. on 09/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality Car Care"
Service is quick, accurate, and excellent.
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 08/24/2017
Service Type: Maintenance
Review Created: 09/05/2017 04:34 PM
Alfred L B., Service Manager at Car City Hyundai responded on 09/06/2017

Thank you for being a loyal Car City customer.

Al Boyer
Service Manager
Car City Hyundai
816-901-4108
boyer@carcitycpd.com
Shanin P. on 09/05/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"The techs don't listen"
I will not return to Car City for any of our needs. The tech ignored me telling him not to rotate the tires and then added it to my bill.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 08/31/2017
Service Type: Maintenance
Review Created: 09/05/2017 11:39 AM
Alfred L B., Service Manager at Car City Hyundai responded on 09/06/2017

Please accept my apology for your most recent service visit,our goal is your complete satisfaction. The young man that worked with you was filling in for the regular service advisor who was sick, we are working with him to make him better.If you would like to discuss with me I can be reached at 816-901-4108, thank you. 

Al Boyer
Service Manager
Car City Hyundai
816-901-4108
boyer@carcitycpd.com
Stanley C. on 09/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They are always very friendly and get the job done without having to wait along time."
i always bring my car back to be serviced because I feel i get the best service there.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/30/2017
Service Type: Repair
Review Created: 09/01/2017 11:46 AM
Alfred L B., Service Manager at Car City Hyundai responded on 09/01/2017

Thank you for choosing Car City and for the nice comments.

Al Boyer
Service Manager
Car City Hyundai
816-901-4108
boyer@carcitycpd.com
Donald P. on 09/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
The Service Department provided excellent service as I have come to expect from the Car City Team
Vehicle: 2017 Hyundai Veloster
Category: Service
Service Date: 08/30/2017
Service Type: Maintenance
Review Created: 09/01/2017 11:45 AM
Alfred L B., Service Manager at Car City Hyundai responded on 09/01/2017

Thank you for choosing Car City.

Al Boyer
Service Manager
Car City Hyundai
816-901-4108
boyer@carcitycpd.com
Cassie F. on 09/01/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great"
Just seemed to take too long for an oil change.
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 08/25/2017
Service Type: Maintenance
Review Created: 09/01/2017 05:26 AM
Alfred L B., Service Manager at Car City Hyundai responded on 09/01/2017

Thank you for choosing Car City Express Lane.

Al Boyer
Service Manager
Car City Hyundai
816-901-4108
boyer@carcitycpd.com
Bruce B. on 08/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
on first page
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 08/28/2017
Service Type: Repair
Review Created: 08/31/2017 05:46 AM
Alfred L B., Service Manager at Car City Hyundai responded on 08/31/2017

Thank you for coming in from Gallatin to let us service your new Sante Fe.

Al Boyer
Service Manager
Car City Hyundai
816-901-4108
boyer@carcitycpd.com
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