ReScore Reviews™ (3)

ReScore
Overall Rating 3.6666667/5Overall Rating 3.6666667/5Overall Rating 3.6666667/5rating 3.6666667rating 3.6666667
Original
Overall Rating 2.66667/5Overall Rating 2.66667/5rating 2.66667rating 2.66667rating 2.66667
94% Would Recommend
100% Business Response
Latest Review 1 day ago
Stanley C. on 12/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"We always get great friendly service."
WE always bring our car in to be serviced by the best. We want to keep our car in the best condition and feel we get the best service possible with Car City Hyundai. Thank you for your service.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 12/12/2017
Service Type: Maintenance
Review Created: 12/15/2017 10:32 AM
Alfred L B., Service Manager at Car City Hyundai responded on 12/15/2017

Thank you and Merry Christmas.

Al Boyer
Service Manager
Car City Hyundai
816-901-4108
boyer@carcitycpd.com
Verified Customer on 12/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent!"
The service and employees are excellent !!
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 12/11/2017
Service Type: Maintenance
Review Created: 12/13/2017 03:15 PM
Alfred L B., Service Manager at Car City Hyundai responded on 12/14/2017

Thank you and Merry Christmas.

Al Boyer
Service Manager
Car City Hyundai
816-901-4108
boyer@carcitycpd.com
Verified Customer on 12/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Car Service "
Amenities need improvement
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 12/07/2017
Service Type: Maintenance
Review Created: 12/12/2017 07:42 AM
Alfred L B., Service Manager at Car City Hyundai responded on 12/12/2017

Thank you for choosing Car City to service your Tucson.

Al Boyer
Service Manager
Car City Hyundai
816-901-4108
boyer@carcitycpd.com
William D. on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Great service. Car city's service was outstanding and very reasonably priced. Very quick and exceptionally professional.
Vehicle: 2017 Hyundai Ioniq Hybr
Category: Service
Service Date: 12/01/2017
Service Type: Repair
Review Created: 12/08/2017 07:00 PM
Alfred L B., Service Manager at Car City Hyundai responded on 12/11/2017

Thank you for choosing Car City.

Al Boyer
Service Manager
Car City Hyundai
816-901-4108
boyer@carcitycpd.com
Keith W. on 12/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"5 stars for courtesy"
Every person I came into contact with at Car City was friendly and courteous. The service was completely great.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/30/2017
Service Type: Maintenance
Review Created: 12/07/2017 04:46 PM
Alfred L B., Service Manager at Car City Hyundai responded on 12/08/2017

Thank you so much for choosing Car City to service your Sonata.

Al Boyer
Service Manager
Car City Hyundai
816-901-4108
boyer@carcitycpd.com
Joshua R. on 12/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent"
Quick and excellent service.
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 12/04/2017
Service Type: Maintenance
Review Created: 12/06/2017 10:17 AM
Alfred L B., Service Manager at Car City Hyundai responded on 12/06/2017

Thank you for choosing Car City to service your Veloster.

Al Boyer
Service Manager
Car City Hyundai
816-901-4108
boyer@carcitycpd.com
Verified Customer on 12/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent dealership"
I have used Car City exclusively for years. They never disappoint.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 11/30/2017
Service Type: Maintenance
Review Created: 12/05/2017 07:17 PM
Alfred L B., Service Manager at Car City Hyundai responded on 12/06/2017

Thank you for your loyalty and the nice comments.

Al Boyer
Service Manager
Car City Hyundai
816-901-4108
boyer@carcitycpd.com
Ronald C. on 12/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People"
People matter to the owner and it feeds down to the rest of the employees.
Vehicle: 2017 Hyundai Ioniq Hybr
Category: Service
Service Date: 12/01/2017
Service Type: Repair
Review Created: 12/05/2017 02:44 PM
Alfred L B., Service Manager at Car City Hyundai responded on 12/06/2017

Thank you for choosing Car City as your automotive service provider.

Al Boyer
Service Manager
Car City Hyundai
816-901-4108
boyer@carcitycpd.com
Lori G. on 12/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional. Quality service and product."
I had my car detailed yesterday. My car looks brand new! Thrilled.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/29/2017
Service Type: Maintenance
Review Created: 12/02/2017 08:06 AM
Alfred L B., Service Manager at Car City Hyundai responded on 12/04/2017

Thank you for choosing Car City.

Al Boyer
Service Manager
Car City Hyundai
816-901-4108
boyer@carcitycpd.com
Sandra W. on 11/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very courteous, short wait."
Very well run service dept!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/27/2017
Service Type: Repair
Review Created: 11/30/2017 06:47 AM
Alfred L B., Service Manager at Car City Hyundai responded on 11/30/2017

Thank you for coming down from Maryville to let us service your Sonata.

Al Boyer
Service Manager
Car City Hyundai
816-901-4108
boyer@carcitycpd.com
Verified Customer on 11/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly but problem unresolved"
Tech said specs were met so low beam dark area persists.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/17/2017
Service Type: Repair
Review Created: 11/21/2017 02:08 PM
Alfred L B., Service Manager at Car City Hyundai responded on 11/22/2017

Thank you for being a loyal Car City customer, I am looking in to the head light issue and will contact you soon.

Al Boyer
Service Manager
Car City Hyundai
816-901-4108
boyer@carcitycpd.com
Terry L. on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"First time customer"
I appreciated the fact that they focused on the problem and kept me informed about diagnosis and cost...and completed the work quickly. Friendly staff too!
Vehicle: 2005 Hyundai Tucson
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/19/2017 05:28 PM
Alfred L B., Service Manager at Car City Hyundai responded on 11/20/2017

Thank you for being a valued Car City Customer.

Al Boyer
Service Manager
Car City Hyundai
816-901-4108
boyer@carcitycpd.com
Linda F. on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Linda"
I didnt have a wait time when checking in. The service rep knew what was to be done from the online registration. I was provided a ride to work and then called to notify me when the work was finished. Professional and polite service rep. .
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/19/2017 02:49 PM
Alfred L B., Service Manager at Car City Hyundai responded on 11/20/2017

Thank you for choosing Car City.

Al Boyer
Service Manager
Car City Hyundai
816-901-4108
boyer@carcitycpd.com
Patricia B. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easily assessible, with competent employees, and friendly service members. "
Great location and friendly service representatives.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/13/2017 05:02 PM
Alfred L B., Service Manager at Car City Hyundai responded on 11/14/2017

Thank you for bringing your Elantra to us.

Al Boyer
Service Manager
Car City Hyundai
816-901-4108
boyer@carcitycpd.com
Ronald C. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"will to help"
also get great response to our needs
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/13/2017 03:27 PM
Alfred L B., Service Manager at Car City Hyundai responded on 11/14/2017

Thank you for choosing Car City.

Al Boyer
Service Manager
Car City Hyundai
816-901-4108
boyer@carcitycpd.com
Helen F. on 11/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service department personal great"
I have purchased two vehicles satisfied both times
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/06/2017
Service Type: Maintenance
Review Created: 11/11/2017 04:32 PM
Alfred L B., Service Manager at Car City Hyundai responded on 11/13/2017

Thank you for choosing Car City.

Al Boyer
Service Manager
Car City Hyundai
816-901-4108
boyer@carcitycpd.com
Rose A. on 11/10/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Dependable."
Great service, friendly staff.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/10/2017 10:23 AM
Alfred L B., Service Manager at Car City Hyundai responded on 11/10/2017

Thank you so much for choosing Car City.

Al Boyer
Service Manager
Car City Hyundai
816-901-4108
boyer@carcitycpd.com
Verified Customer on 11/03/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"The employees are very courteous"
You have a choice of appointment or express lane for oil change. Either way both times I had to wait an hour. They were very courteous.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/31/2017
Service Type: Repair
Review Created: 11/03/2017 10:40 AM
Alfred L B., Service Manager at Car City Hyundai responded on 11/03/2017

Thank you.

Al Boyer
Service Manager
Car City Hyundai
816-901-4108
boyer@carcitycpd.com
Mark A. on 11/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"EXCELLENT SERVICE"
Pros pros pros
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 10/30/2017
Service Type: Repair
Review Created: 11/01/2017 01:48 PM
Alfred L B., Service Manager at Car City Hyundai responded on 11/02/2017

Thank you for choosing car City.

Al Boyer
Service Manager
Car City Hyundai
816-901-4108
boyer@carcitycpd.com
MICHAEL J. on 10/31/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Very ordinary compared to other dealerships "
Would still recommend due to the cars they sell and our salesman Jeremy!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/28/2017
Service Type: Maintenance
Review Created: 10/31/2017 01:45 PM
Alfred L B., Service Manager at Car City Hyundai responded on 11/01/2017

Please contact me if i can be of any assistance , in your service and maintenence needs on your Sante Fe. 816-901-4108

Al Boyer
Service Manager
Car City Hyundai
816-901-4108
boyer@carcitycpd.com
Displaying Review 1 - 20 of 220 in total