Overview

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63
4.6

( 433 Reviews )

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
96% Would Recommend
Latest Review 4 months ago

Reviews


KM
Kim M.
Champaign, IL
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2014 Category: Service
Spoke with Shanna. She said this business was so helpful to them. The business even showed them the parts that were broken and replaced. She especially wants to thank Joshua for all his help and friendliness.
This review was collected via phone interview by Customer Research Inc.

JS
Jonte S.
Peoria, IL
Volkswagen Golf
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2014 Category: Service
Jonte said everything was taken care of.
This review was collected via phone interview by Customer Research Inc.

AC
Alex C.
Peoria, IL
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2014 Category: Service
Alex said he is very comfortable with this business. They have honest and sincere employees.
This review was collected via phone interview by Customer Research Inc.

BB
Beth B.
Peoria, IL
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2014 Category: Service
Beth said this business always treats her well.
This review was collected via phone interview by Customer Research Inc.

SD
Shirley D.
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2014 Category: Service
Shirley said the personnel are friendly and the business is honest.
This review was collected via phone interview by Customer Research Inc.

DS
DONNA S.
Peoria, IL
Volkswagen Jetta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2014
always go ouy of there to help
very helpful
awesome

RR
Rachel R.
Illinois
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2014 Category: Service
Rachel said her experience at the business was easy and they did a good job.
This review was collected via phone interview by Customer Research Inc.

JR
JENNIFER R.
Peoria, IL
Jeep Commander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2014
great service
great service, free test drive & brake check

DS
Darlene S.
Peoria, IL
Honda Element
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2014 Category: Service
Darlene said she loves them already. They were very friendly, honest, prompt, and on time.
This review was collected via phone interview by Customer Research Inc.

NN
Nancy N.
Farmington, IL
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2014 Category: Service
Nancy said they are always prompt.
This review was collected via phone interview by Customer Research Inc.

WS
Will S.
Peoria, IL
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2014 Category: Service
Will said the service was good.
This review was collected via phone interview by Customer Research Inc.

NC
NOEL C.
Peoria, IL
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2014
replaced headlight
Mike was very helpful. I appreciated his advice. I will return!

MC
Mike C.
Peoria, IL
Dodge Nitro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2014 Category: Service
Mike said they were able to do the service very quickly for him. He was very pleased with the work and the service.
This review was collected via phone interview by Customer Research Inc.

LF
Lynda F.
Peoria, IL
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2014 Category: Service
Lynda said they do a very good job.
This review was collected via phone interview by Customer Research Inc.

NW
Nancy W.
Peoria, IL
Mazda Protege
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2014 Category: Service
Nancy said the service was good and she always goes to this business.
This review was collected via phone interview by Customer Research Inc.

RG
Rick G.
Peoria, IL
Lincoln MKZ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2014 Category: Service
Rick said everything he wanted to get done was done. The service cost him less than what he thought and they were friendly. He had a good experience .
This review was collected via phone interview by Customer Research Inc.

LE
Larry E.
Peoria, IL
Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2014 Category: Service
Spoke with Larry's wife. She said this business always does a great job. She said she thinks they might have spilled a little oil on something because she can smell it in the vehicle. She said she is hoping it burns off.
This review was collected via phone interview by Customer Research Inc.

MW
MARY W.
Peoria, IL
GMC Envoy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2013
Thank you
I brought the car in to your establishment for a new battery (having just had the tow truck driver jump start the car) not knowing it was a regular service shop. (I thought it was a place that installed what people bought in the front store). So in I walk with no appointment asking for a new battery. Josh was very kind and fit me into the already busy schedule and gave me no indication of any inconvenience. He showed me the waiting room and kept me informed. When the diagnosis was in, he knelt down to my level and explained what needed to be done and got my permission. When it was finished, he came and helped me complete the transaction. He was kind, patient and helpful. I drove away with a new battery and a respect for Josh and the service department. I'd already formed a solidly positive impression of the front of the store some time ago when I bought new headlight bulbs and windshield wipers from a terrific young man named Chris who not only helped me select my items but installed the headlight bulbs for me in the parking lot. You do provide good products and service, but what sets you atop the rest are people such as Josh and Chris. What wonderful employees who obviously care about people and service. Thanks!

FK
Frank K.
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/24/2013 Category: Service
Frank said everything was fine and they do what they said they are going to do.
This review was collected via phone interview by Customer Research Inc.

LC
Lisa C.
Ford Five Hundred
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/24/2013 Category: Service
Lisa said the business is very courteous, they are helpful, and she likes the location.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 81 - 100 of 433 in total