Overview

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63
4.6

( 433 Reviews )

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
96% Would Recommend
Latest Review 4 months ago

Reviews


JG
JENNA G.
Peoria, IL
Suzuki Grand Vitara
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/20/2013
Great Service, Take Forever
The staff are wonderful and take great care of you. I have a car that isn't the easiest to fix/work on so parts often have to be ordered. This last time I came in, the staff were very helpful as usual and a part had to be ordered, but I was extremely frustrated because I was told that the part would be in within a few days, which turned into a week. Wrong part came, and by the time my car was fixed it had been over a month. Circumstance beyond their control but it's very frustrating when you're driving a car with issues. The staff was very apologetic and that's why I go back. They are great.

JD
Justin D.
Peoria, IL
GMC Jimmy
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/20/2013 Category: Service
Justin said this business is pretty good.
This review was collected via phone interview by Customer Research Inc.

RB
Robert B.
Illinois
Cadillac DTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2013 Category: Service
Robert said the service was good. The facility appeared cluttered.
This review was collected via phone interview by Customer Research Inc.

PP
Paris P.
Peoria, IL
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2013 Category: Service
Paris said this business was quick and fast.
This review was collected via phone interview by Customer Research Inc.

LS
Lesia S.
Peoria, IL
Chevrolet Cavalier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2013 Category: Service
Spoke with Dennis. He said they were very happy with the service and it was quick.
This review was collected via phone interview by Customer Research Inc.

DH
DON H.
Peoria, IL
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2013
they are highly customer oriented.
Detailed in explaining what is going on with my vehicle.

SL
Sheri L.
Peoria, IL
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2013 Category: Service
Sheri said the service was fast and the customer service was great. She said the business was honest and this was a great place to bring her vehicle.
This review was collected via phone interview by Customer Research Inc.

MS
Monterey S.
Peoria, IL
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2013 Category: Service
Monterey said the business performed the service he needed without trying to do anything else.
This review was collected via phone interview by Customer Research Inc.

KD
Kathy D.
Peoria, IL
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2013 Category: Service
Kathy said she enjoyed the communication with the business.
This review was collected via phone interview by Customer Research Inc.

BP
Brent P.
Peoria, IL
Subaru Impreza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2013 Category: Service
Brent said the work was performed fast.
This review was collected via phone interview by Customer Research Inc.

AB
Anne B.
Peoria, IL
Mercury Mariner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2013 Category: Service
Anne said she likes the customer service and the people that work there. She wants them to keep up the good work because they were awesome.
This review was collected via phone interview by Customer Research Inc.

TS
Teresa S.
Peoria Heights, IL
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2013 Category: Service
Teresa said this business was efficient in fixing her vehicle.
This review was collected via phone interview by Customer Research Inc.

SF
STEVE F.
Peoria, IL
Nissan Quest
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/08/2013
not a good experience
Usually have a good experience, usually due the coupon oil change tire rotation vehicle inspection, my wife mistakenly wrote to balance the tires, they should have called to double check with us to make sure it was needed considering that the appt i had made a few days before i didn't say to balance the tires

JP
JOYCE P.
Morton, IL
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2013
Excellent Service
Was having engine light issues. Tech diiscovered the problem after thorough diagnosis. Was very happy with the reapir
result.

JB
Justin B.
Peoria, IL
Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2013 Category: Service
Justin said everything was fixed. He was in and out quickly and will definitely be back.
This review was collected via phone interview by Customer Research Inc.

CD
CHARLIE D.
Washington, IL
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2013
Always trusted these guys
Fixed brakes and a leaky caliper for me. Never felt like they were trying to sell me more than I needed.

DL
DARIO L.
Peoria, IL
Ford Explorer Sport Trac
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/01/2013
Friendly Service
Friendly service. Reasonably priced.

PP
Prasad P.
Peoria, IL
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2013 Category: Service
Prasad said they were courteous and the work was done completely and professionally.
This review was collected via phone interview by Customer Research Inc.

DR
Donald R.
Peoria, IL
Saturn Vue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2013 Category: Service
Donald said he received great service and that is why he continues to bring his vehicle in.
This review was collected via phone interview by Customer Research Inc.

NC
NOEL C.
Peoria, IL
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2013
headlight repair
I was treated very well; price was fair. I will return.

Displaying Review 141 - 160 of 433 in total