Carey Hyundai

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509-248-1500
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Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

326 Reviews

5 star
77%
4 star
16%
3 star
3%
2 star
<1%
1 star
1%

ReScore Reviews™ (2)

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
97% Would Recommend
100% Business Response
Latest Review 8 days ago

Reviews

MM
Matthew M.
Kennewick, WA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
All the people
I drive over an hour hurting from a trucking accident I had over 4 years because I trust Carey motors and hopefully we will be trading in my wifes 2016 Tucson next year around March when we will be buying me a new truck and maybe a Jeep for our grandaughter so see you all then have a very Merry Christmas from the Morris family. Darin Archer is our agent we trust him which is not an easy thing for me to say because I trust no ONE so take this to heart Carey family, again see you soon.
Recommended
Bob M. from Carey Hyundai responded on 12/04/2018

Hi Mathew,
Thank you for the nice comments about our dealership team. We appreciate you taking time to respond to our survey about your recent service experience with us. We wish you and your family a very Merry Christmas as well.
Thank you,
Bob Melton
Carey Hyundai

IM
Iris M.
Yakima, WA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018 Category: Service
Service
They are always ready to help and answer my questions!
Recommended
Bob M. from Carey Hyundai responded on 11/29/2018

Hi Iris,
Thank you for taking time to complete our survey about your recent service experience with us. We appreciate the great score and nice comments about our service team.
Thank you,
Bob Melton
Carey Hyundai

JJ
Joann J.
Yakima, WA
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018 Category: Service
Hyundai customer
A very customer friendly atmosphere & great service!
Recommended
Bob M. from Carey Hyundai responded on 11/28/2018

Hi Joan,
Thank you for taking time to complete our survey about your recent service experience with us. We appreciate the great score and nice comments about our team.
Thank you,
Bob Melton
Carey Hyundai

TM
Tami M.
Yakima, WA
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/23/2018 Category: Service
Great Staff
The staff is very nice and they seem to really care about their clients
Recommended
Bob M. from Carey Hyundai responded on 11/23/2018

Hi Tammy,
Thank you for taking our survey about your recent service  experiences with us. We appreciate the nice comments and score
from your visits with us.
Thank you,
Bob Melton
Carey Hyundai

JS
John S.
Yakima, WA
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2018 Category: Service
Friendly and Warm
I had my Elantra in for regular service and they got it done in the time I was told. I waited in their warm, comfortable lobby and was soon on my way!
Recommended
Bob M. from Carey Hyundai responded on 11/23/2018

Hi John,
Thank you for taking time to complete our survey. We appreciate the nice comments about our team and for the great score.
Thank you,
Bob Melton
Carey Hyundai

NF
Nicole F.
Yakima, WA
2011 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2018 Category: Service
Consistently Excellent
I always have good experience taking my car to Carey's. I know they will do their best to keep me safely on the road.
Recommended
Bob M. from Carey Hyundai responded on 11/19/2018

Hi Nicole,
Thank you for taking time to complete our survey about your recent service experience with us. We appreciate very nice comments about our service team and for the great score.
Thank you,
Bob Melton
Carey Hyundai

MD
Michael D.
Yakima, WA
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
New Brakes
Tuscon’s Braking is great after I had Carey replace the front brakes at 92,000 miles.
Recommended
Bob M. from Carey Hyundai responded on 11/16/2018

Hi Micheal,
Thank you for taking time to complete our survey about your experience with us. We appreciate the great score and nice comments about the repairs to your Tucson.
Thank you,
Bob Melton
Carey HYundai

MP
Morgen P.
Selah, WA
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Excellent customer service and communication
Excellent customer service and communication
Recommended
Bob M. from Carey Hyundai responded on 11/15/2018

Hi Morgen,
Thank you for taking our survey about your recent service experience.  We appreciate the nice comments and great score about our service team.
Thank you,
Bob Melton
Carey Hyundai

Verified Customer
Yakima, WA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Excellent Service
.
Recommended
Bob M. from Carey Hyundai responded on 11/13/2018

Hi,
Thank you for taking time out your busy day to complete our survey about your recent service experience with us. We appreciate the GREAT score and very nice comment from that visit.

Thank you,
Bob Melton
Carey Hyundai

JM
Judith M.
Yakima, WA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Friendly and efficient.
They do a great job and do a thorough check to make sure vehicle is safe. Also, give a car wash coupon which I always use.
Recommended
Bob M. from Carey Hyundai responded on 11/13/2018

Hi Judith,
Thank you for taking time to complete our survey about your recent service experience with us. We appreciate the nice comments and great score .
Thank you,
Bob Melton
Carey Hyundai

NH
Nolan H.
Issaquah, WA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Last oil change
Great place, great people!
Recommended
Bob M. from Carey Hyundai responded on 10/26/2018

Hi Nolan,
Thank you for the nice comments about your recent service experience with us.  We appreciate the great score from that visit.
Thank you, 
Bob Melton 
Carey Hyundai 

Verified Customer
Yakima, WA
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Awesome Service Department
They were able to take care of my issue in a timely manner. They called me to explain the problem and had me going very quick. Hassle free
Recommended
Bob M. from Carey Hyundai responded on 10/26/2018

Hi,
Thank you for the great comments about our service team. We also appreciate the great score from that service visit and for taking time to complete our survey .
Thank you, 
Bob Melton 
Carey Hyundai 

Verified Customer
Yakima, WA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2018 Category: Service
My Hyundai
Great customer service they took care of the problem with no hassle I highly recommend
Recommended
Bob M. from Carey Hyundai responded on 10/22/2018

Hi ,
Thank you for the great comments about our service team and your experience with us. We appreciate that you took time to complete our survey and for the great score from that visit.
Thank you ,
Bob Melton
Carey Hyundai

VP
Veda P.
Yakima, WA
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Personal service making sure everything is OK with me.
Always so friendly and personal, fast...
Recommended
Bob M. from Carey Hyundai responded on 10/18/2018

Hi Veda,
Thank you for the nice comments about your recent service experience with us. We appreciate that you took time to complete our survey and gave us a great score.
Thank You,
Bob Melton
Carey Motors

CH
Christine H.
Yakima, WA
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
great service and myron meyers is awesome
myron is johnny on the spot and such a positive person
Recommended
Bob M. from Carey Hyundai responded on 10/16/2018

Hi Christine,
Thank you for taking our survey about your recent service experience with us. We appreciate the nice comments and great score from that visit.
Thank you,
Bob Melton
Carey Hyundai 

GS
Gene S.
Zillah, WA
2017 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
The people
Great waiting room , it is always clean, most of the people treat you as though they have known you all your life,
Recommended
Bob M. from Carey Hyundai responded on 10/15/2018

Hi Gene,
Thank you for the great comments about of service team. We appreciate you completing our survey and for giving us the great score from you service
visit with us.
Thank you,
Bob Melton
Carey Hyundai

TR
Timothy R.
Yakima, WA
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Great Service
Recommendations are always on the mark. Done proficiently. Am very happy with Carey
Recommended
Bob M. from Carey Hyundai responded on 10/11/2018

Hi Tim,
Thank you for the nice comments about your recent service experience with us. We also appreciate the great score from that visit.
Thank you,
Bob Melton
Carey Hyundai

MD
Michael D.
Yakima, WA
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Outstanding service
I always feel confident that Carey Motors will give me excellent service on my Hyundai Tucson.
Recommended
Bob M. from Carey Hyundai responded on 10/09/2018

Hi Michael,
Thank you for the nice comments about our service team. We also appreciate the great score from your recent service experience with us .
Thank you,
Bob Melton
Carey Hyundai

CH
Cheryl H.
Yakima, WA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2018 Category: Service
Great cars, people & service.
Great cars, service & people at Carey Motors🤗😇
Recommended
Bob M. from Carey Hyundai responded on 10/08/2018

Hi Cheryl,
Thank you for taking our survey and for the great score. We appreciate the nice comments about our dealership.
Thank you,
Bob Melton
Carey Hyundai

SS
Sharron S.
Yakima, WA
2007 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Good service
Good service, made an appointment & everything done in a timely manner.
Recommended
Bob M. from Carey Hyundai responded on 10/05/2018

Hi Sharron,
Thank you for taking our survey about your recent service experiance with us. We appreciate the great score and nice comments about our service team
Thank you,
Bob Melton
Carey Hyundai

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