Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91
4.9

( 316 Reviews )

100% Would Recommend
Latest Review 4 days ago

Reviews


KT
Kyleigh T.
Prince George, VA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2019 Category: Service
Kyleigh said the staff at the business was really friendly.
This review was collected via phone interview by Customer Research Inc.

MG
Mary G.
Colonial Heights, VA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Mary said she trusted the business and that her experience was pleasant.
This review was collected via phone interview by Customer Research Inc.

CN
Clarence N.
Petersburg, VA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2019 Category: Service
Clarence said he took his vehicle to this business and he didn't have to wait long to get it back.
This review was collected via phone interview by Customer Research Inc.

CP
Chetan P.
Colonial Heights, VA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2019 Category: Service
Chetan said he likes the services and the staff.
This review was collected via phone interview by Customer Research Inc.

BE
Bernard E.
Virginia
Chevrolet S-10
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019 Category: Service
Beanard said he had a good experience and the staff was decent to him but the price was too high to finish the job.
This review was collected via phone interview by Customer Research Inc.

LP
Laura P.
Colonial Heights, VA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2019 Category: Service
Laura said they were quick and did exactly what she asked. They didn't come back and say she needed 500 other things.
This review was collected via phone interview by Customer Research Inc.

CK
Conrad K.
Hopewell, VA
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2019 Category: Service
Conrad said the technicians would get back to him. They would inform him of the progress with the vehicle. They had quick service.
This review was collected via phone interview by Customer Research Inc.

CC
Christian C.
Chester, VA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019 Category: Service
Christian said the business is great. They do quick work and he has no complaints. He did get some pointers on some up coming possible issues.
This review was collected via phone interview by Customer Research Inc.

SI
Steve I.
Colonial Heights, VA
Nissan Pathfinder
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/17/2019 Category: Service
Steve said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

JJ
JAMES J.
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2019
Aug 28
They always do a great job getting my truck in and out. Very courteous and friendly. Thanks for doing what you do.

DN
Dov N.
Emerald Isle, NC
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2019 Category: Service
Dov said the business diagnosed the problem quickly. They did not charge an arm and a leg.
This review was collected via phone interview by Customer Research Inc.

PA
PAUL A.
Richmond, VA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2019
quick and efficient.
all I needed was a state inspection, and rotate my tires....but I had tried 3 different places, and I guess the job was to small for most business'. I called carlton's, they said "bring it in anytime" .
I did, and they had it ready for me by lunch, and no issues with the service. I will be using them again!!

SW
Shawn W.
Glen Allen, VA
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2019 Category: Service
Shawn said the service was excellent.
This review was collected via phone interview by Customer Research Inc.

JJ
James J.
Virginia
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
James said the employees did a great job and he had no problems with the service.
This review was collected via phone interview by Customer Research Inc.

RS
Robert S.
Petersburg, VA
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Robert said he is pleased to death with the service provided by this business. He also he doesn't have any more trouble with his vehicle. He said he dealt with Wayne and he was not charged for his second visit. He added he has been going to this business for service before 2003.
This review was collected via phone interview by Customer Research Inc.

JJ
James J.
Virginia
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
James said the employees did a great job and he had no problems with the service.
This review was collected via phone interview by Customer Research Inc.

RS
Robert S.
Petersburg, VA
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Robert said he is pleased to death with the service provided by this business. He also he doesn't have any more trouble with his vehicle. He said he dealt with Wayne and he was not charged for his second visit. He added he has been going to this business for service before 2003.
This review was collected via phone interview by Customer Research Inc.

LB
Lenwood B.
Colonial Heights, VA
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019 Category: Service
Spoke with Beverly. She said she likes this facility and they always have really good customer service. They are pleasant and they get the work done. They call her to let her know how much it's going to cost and they're reasonable.
This review was collected via phone interview by Customer Research Inc.

CW
Charles W.
Colonial Heights, VA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019 Category: Service
Charles said the staff is courteous, and they make sure people get what they need.
This review was collected via phone interview by Customer Research Inc.

PB
Pete B.
Colonial Heights, VA
GMC Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/08/2019 Category: Service
Pete said he went to 4 businesses to try and get a state inspection done for the vehicle. This business was able to do a state inspection within a couple of hours.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 316 in total