Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

517 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 2.3333333/5Overall Rating 2.3333333/5rating 2.3333333rating 2.3333333rating 2.3333333
Original
Overall Rating 1.6666667/5rating 1.6666667rating 1.6666667rating 1.6666667rating 1.6666667
98% Would Recommend
Latest Review 10 days ago

Reviews


RR
Richard R.
Pinellas Park, FL
Mercury Sable
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2014 Category: Service
Richard said this facility has great service and great people.
This review was collected via phone interview by Customer Research Inc.

DG
Darlene g.
St. Pete Beach, FL
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2014
Perfect Service
I have been using Carnovale for years for many reasons. Here are some: live person answers phone every time, accommodating scheduling, service on time, friendly yet professional staff, great ride to/from Carnovale, excellant repair/maintenance service at a fair price...even for a SAAB! All around great place to do business with!

JT
John T.
Kia Sedona
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/05/2014 Category: Service
John said he had an issue with getting a straight answer about the problems with his vehicle. It is for this reason, he would not recommend them for service.
This review was collected via phone interview by Customer Research Inc.

DJ
Derrick J.
Infiniti QX56
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2014 Category: Service
Derrick said he had no problems with this business.
This review was collected via phone interview by Customer Research Inc.

CT
Chris T.
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2014 Category: Service
Chris said since the work was done, his vehicle has been working fine. The work was completed in a timely manner.
This review was collected via phone interview by Customer Research Inc.

ML
MIK L.
South Pasadena, FL
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2014
Info to customer accurate, courteous & friendly. Repair done fast & mechanic explained what was done.
Excellent

TR
Tracy R.
Treasure Island, FL
BMW 750Li
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2014 Category: Service
Tracy said her experience with the facility was great. She had no problems at all and she has already recommended the business to others.
This review was collected via phone interview by Customer Research Inc.

DS
Dennis S.
St. Petersburg, FL
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2014 Category: Service
Dennis said he has been using the business for years and they have always worked on his vehicles.
This review was collected via phone interview by Customer Research Inc.

TM
Tim M.
Seminole, FL
Mercedes-Benz C230
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2014 Category: Service
Tim said this business is easy to deal with and they go and above for him.
This review was collected via phone interview by Customer Research Inc.

MF
Melissa F.
St. Pete Beach, FL
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2014
A/C Repair
Excellent prompt service for a fair price!

TR
Trey R.
Seminole, FL
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2014 Category: Service
Trey said he has been doing business with this facility for the past 10 years. His vehicle had a problem that no one seemed to know how to fix but, this business was able to get the job done. He owner was a mechanic and now owns the business. Kudos to Frank.
This review was collected via phone interview by Customer Research Inc.

TH
Tony H.
St. Pete Beach, FL
Volkswagen Touareg
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2014 Category: Service
Tony said the business staff was friendly, warm and professional. This business was kind and caring.
This review was collected via phone interview by Customer Research Inc.

MC
Mia C.
St. Petersburg, FL
Mercedes-Benz C230
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2014 Category: Service
Spoke with Tony. He said the owner is an honest man.
This review was collected via phone interview by Customer Research Inc.

JH
Joe H.
Largo, FL
Mercedes-Benz 560SL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2014
Dennis Stewart
Dennis always does a great job on my car. He is very helpful when I have a problem

JS
Juithi S.
Florida
Toyota Matrix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2014 Category: Service
Juithi said they are very conscientious. They are very good and she is pleased with them.
This review was collected via phone interview by Customer Research Inc.

DL
David L.
St. Petersburg, FL
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2014 Category: Service
Spoke with Lina. She said this business is honest and saved her hundreds of dollars.
This review was collected via phone interview by Customer Research Inc.

DG
Darlene g.
St. Pete Beach, FL
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2014
Excellant service for an old Saab
Significant wear and tear over the years took a toll on the inside of the Saab. Parts are very difficult to come by, but Frank seems to have all the right connections. Work is done on time, no surprises in the bill. The ride to and from my home-my workplace-is invaluable and so much appreciated. When needed the service person who worked on the car, is available to answer all my questions. Very happy I found Carnovale to car care needs.

MW
Matt W.
Pinellas Park, FL
Volkswagen Tiguan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2014 Category: Service
Matt said his father introduced him to the business 15 years ago and he has continued to return for the good service.
This review was collected via phone interview by Customer Research Inc.

DD
Donald D.
Largo, FL
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2014
Trust in their word that they do what they say and honesty
Carnovale went well beyond what needed repair and resolved an issue of persitant noise that had little to do with timing belt kit replacment. They are honest and reliable. I will return as a loyal customer.

Overall Rating 1/5rating 1rating 1rating 1rating 1
07/14/2014
Still having same issue with bearings rattling
Took vehicle in on 04/29/2014 for timing belt and water pump replacement due to "rattling" of bearings or water pump going bad. Timing belt kit and water pump replaced. I paid a total charge of $1,010.08 I took vehicle back several weeks after because bearings or water pump still making excessive rattling sound. Original issue of noise never resolved and may have to take vehicle to Toyota dealership and/or contact News8on your side.
Ross C., General Manager from Carnovale Car Care responded on 07/18/2014

7/18/14 We spoke on this matter this week and resolved the issues, we hope to have you as a long time customer.

Ross Carnovale
Officer Manager
51 Pasadena Ave. S.
St. Petersburg FL. 33707
(727)347-7676
(727)343-8786 fax


LK
Louis K.
Branson, MO
BMW 323Ci
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2014 Category: Service
Louis said this business did a good job. He has no problems with them at all. He has already recommended them to others.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 481 - 500 of 517 in total