Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84
4.8

( 544 Reviews )

ReScore Reviews™ (3)

ReScore
Overall Rating 2.3333333/5Overall Rating 2.3333333/5rating 2.3333333rating 2.3333333rating 2.3333333
Original
Overall Rating 1.6666667/5rating 1.6666667rating 1.6666667rating 1.6666667rating 1.6666667
98% Would Recommend
Latest Review 2 days ago

Reviews


JH
Joe H.
Largo, FL
Mercedes-Benz 560SL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2014
Dennis Stewart
Dennis always does a great job on my car. He is very helpful when I have a problem

JS
Juithi S.
Florida
Toyota Matrix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2014 Category: Service
Juithi said they are very conscientious. They are very good and she is pleased with them.
This review was collected via phone interview by Customer Research Inc.

DL
David L.
St. Petersburg, FL
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2014 Category: Service
Spoke with Lina. She said this business is honest and saved her hundreds of dollars.
This review was collected via phone interview by Customer Research Inc.

DG
Darlene g.
St. Pete Beach, FL
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2014
Excellant service for an old Saab
Significant wear and tear over the years took a toll on the inside of the Saab. Parts are very difficult to come by, but Frank seems to have all the right connections. Work is done on time, no surprises in the bill. The ride to and from my home-my workplace-is invaluable and so much appreciated. When needed the service person who worked on the car, is available to answer all my questions. Very happy I found Carnovale to car care needs.

MW
Matt W.
Pinellas Park, FL
Volkswagen Tiguan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2014 Category: Service
Matt said his father introduced him to the business 15 years ago and he has continued to return for the good service.
This review was collected via phone interview by Customer Research Inc.

DD
Donald D.
Largo, FL
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2014
Trust in their word that they do what they say and honesty
Carnovale went well beyond what needed repair and resolved an issue of persitant noise that had little to do with timing belt kit replacment. They are honest and reliable. I will return as a loyal customer.

Overall Rating 1/5rating 1rating 1rating 1rating 1
07/14/2014
Still having same issue with bearings rattling
Took vehicle in on 04/29/2014 for timing belt and water pump replacement due to "rattling" of bearings or water pump going bad. Timing belt kit and water pump replaced. I paid a total charge of $1,010.08 I took vehicle back several weeks after because bearings or water pump still making excessive rattling sound. Original issue of noise never resolved and may have to take vehicle to Toyota dealership and/or contact News8on your side.
Ross C., General Manager from Carnovale Car Care responded on 07/18/2014

7/18/14 We spoke on this matter this week and resolved the issues, we hope to have you as a long time customer.

Ross Carnovale
Officer Manager
51 Pasadena Ave. S.
St. Petersburg FL. 33707
(727)347-7676
(727)343-8786 fax


LK
Louis K.
Branson, MO
BMW 323Ci
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2014 Category: Service
Louis said this business did a good job. He has no problems with them at all. He has already recommended them to others.
This review was collected via phone interview by Customer Research Inc.

JM
Jeff M.
Florida
Jaguar XJ6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2014 Category: Service
Jeff said he always goes there. They give good service.
This review was collected via phone interview by Customer Research Inc.

BN
Brad N.
Treasure Island, FL
BMW 325i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2014 Category: Service
Brad said the business took him in fast, fixed the problems and did it quickly.
This review was collected via phone interview by Customer Research Inc.

MK
maria k.
St. Petersburg, FL
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/07/2014
nightmare
very dishonest service. At the beginning Frank was probably a good guy but when it came to admitting wrong doings, Frank and his mechanic aren't capable of. Their servie had cost me $1600 yet I had to take the car somewhere else to fix it. Frank promised to pay me for the towing expenses...he never did...how dishonest is that from a rich business owner????
Ross C., General Manager from Carnovale Car Care responded on 07/07/2014

We indeed did offer to reimburse you for all towing fees if
it was due to our mistakes or negligence. After further review it was not an issues we worked on, it was another problem with your vehicle you refused service on. Sorry for the confusion. Hope this clears it up.

Ross Carnovale
Officer Manager
51 Pasadena Ave. S.
St. Petersburg FL. 33707
(727)347-7676
(727)343-8786 fax

CW
Charles W.
St. Petersburg, FL
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2014 Category: Service
Charles said this business' staff are very good people.
This review was collected via phone interview by Customer Research Inc.

AS
Alan S.
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/23/2014 Category: Service
Alan said he was quite pleased.
This review was collected via phone interview by Customer Research Inc.

AD
Anne D.
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2014 Category: Service
Anne said this business did everything they said they would. They did a great job and in a timely manner. She said she is very happy with the service.
This review was collected via phone interview by Customer Research Inc.

KM
Kerri M.
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2014 Category: Service
Kerri said they are convenient and friendly. They do a good job and she trusts them.
This review was collected via phone interview by Customer Research Inc.

TS
Terry S.
Chrysler Town
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2014 Category: Service
Terry said he has always been happy with this business. He has been going there for 20 years, since they had a different name, for service to his vehicle.
This review was collected via phone interview by Customer Research Inc.

AS
Alison S.
St. Petersburg, FL
Mercedes-Benz SL500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2014 Category: Service
Alison said the facility did what she asked and they followed up with everything. They researched tires for her and they were very helpful.
This review was collected via phone interview by Customer Research Inc.

WM
William M.
Treasure Island, FL
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2014 Category: Service
William said they do a good job.
This review was collected via phone interview by Customer Research Inc.

KW
Karen W.
St. Pete Beach, FL
Chevrolet Corvette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2014 Category: Service
Karen said the business was great.
This review was collected via phone interview by Customer Research Inc.

PB
Pam B.
St. Petersburg, FL
BMW 328i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2014
Service xperience
It's good
News to me that frank bought this place. He's a good guy and knows the business. Ross - Franks son is there too

WM
William M.
St. Petersburg, FL
Mercury Milan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2014 Category: Service
William said this business is fantastic. He has been going there for years and would not go anywhere else.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 521 - 540 of 544 in total