Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

517 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 2.3333333/5Overall Rating 2.3333333/5rating 2.3333333rating 2.3333333rating 2.3333333
Original
Overall Rating 1.6666667/5rating 1.6666667rating 1.6666667rating 1.6666667rating 1.6666667
98% Would Recommend
Latest Review 10 days ago

Reviews


DS
Dennis S.
Saint Petersburg, FL
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2018 Category: Service
Dennis said Frank does a great job and trusts him. He appreciates him as well.
This review was collected via phone interview by Customer Research Inc.
Ross C., General Manager from Carnovale Car Care responded on 02/19/2018

Thank you for your trust Dennis! 

Ross Carnovale
General Manager
(727)347-7676

CG
Charles G.
Saint Petersburg, FL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2018 Category: Service
Charles said he has had no complaints with the service he has received from the business.
This review was collected via phone interview by Customer Research Inc.
Ross C., General Manager from Carnovale Car Care responded on 02/19/2018

Thank you Charles 

Ross Carnovale
General Manager
(727)347-7676

HS
Harlow S.
Saint Petersburg, FL
Mercedes-Benz 560SL
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/03/2018 Category: Service
Harlow said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Ross C., General Manager from Carnovale Car Care responded on 02/19/2018

Thanks for the kind words. 

Ross Carnovale
General Manager
(727)347-7676

BR
Bobbi R.
Saint Petersburg, FL
Scion xA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2018 Category: Service
Bobbie said everyone is very honest and fair and she likes every one that works there.
This review was collected via phone interview by Customer Research Inc.
Ross C., General Manager from Carnovale Car Care responded on 02/19/2018

Thank you so much, that means a lot to us. 

Ross Carnovale
General Manager
(727)347-7676

PO
Pete O.
Florida
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2018 Category: Service
Pete said the service was outstanding, and they have the best wiper blades in all the state of Florida.
This review was collected via phone interview by Customer Research Inc.
Ross C., General Manager from Carnovale Car Care responded on 02/19/2018

Glad our blades made your day! 

Ross Carnovale
General Manager
(727)347-7676

PF
Patrick F.
South Pasadena, FL
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2018 Category: Service
Patrick said the business did exactly what needed to be done and they did it quickly, and at a reasonable price.
This review was collected via phone interview by Customer Research Inc.
Ross C., General Manager from Carnovale Car Care responded on 02/19/2018

Thats our goal! Thank you. 

Ross Carnovale
General Manager
(727)347-7676

MS
Mary Ann S.
South Pasadena, FL
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2018 Category: Service
Mary said the staff were very helpful, fast, and quick.
This review was collected via phone interview by Customer Research Inc.
Ross C., General Manager from Carnovale Car Care responded on 02/19/2018

Thank you so much for the kind words. 

Ross Carnovale
General Manager
(727)347-7676

DS
David S.
Saint Petersburg, FL
Mercedes-Benz E550
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2018 Category: Service
David said the staff at this business did a good job servicing his vehicle. They did what they said they were going to do, and everyone was up-front and honest. They completed the work in they way they were supposed to. He did feel that a courtesy car wash before his vehicle left the lot would have been awesome. His vehicle's interior was fine, but after they serviced his wheels, the exterior was very grimed up, so a wash would have gone a long way.
This review was collected via phone interview by Customer Research Inc.
Ross C., General Manager from Carnovale Car Care responded on 02/19/2018

Thank you for the kind words, sorry about the finger prints next time a wash is on us! 

Ross Carnovale
General Manager
(727)347-7676

MM
Martha M.
Saint Petersburg, FL
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2018 Category: Service
Martha said the staff provided good service and showed great workmanship.
This review was collected via phone interview by Customer Research Inc.
Ross C., General Manager from Carnovale Car Care responded on 02/19/2018

Thank you so much! 

Ross Carnovale
General Manager
(727)347-7676

SE
Steve E.
Saint Petersburg, FL
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2018 Category: Service
Steve said the staff are really good. Everybody is courteous and the staff is great. They explain what they are doing and he gets his money's worth.
This review was collected via phone interview by Customer Research Inc.

AZ
Andy Z.
Saint Petersburg, FL
Jaguar S-TYPE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018 Category: Service
Andy said the staff was friendly and was able to take his vehicle to his wife when she was unable to pick it up.
This review was collected via phone interview by Customer Research Inc.

MG
Mike G.
Florida
Acura MDX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/29/2017 Category: Service
Mike said the business did a good job. They were accommodating. Frank was really great to talk to.
This review was collected via phone interview by Customer Research Inc.

MK
Melra K.
Saint Petersburg, FL
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2017 Category: Service
Melra said the manager was personable. He has a wonderful personality. She was very pleased with the way she was handled as a customer. The employees took her home and picked her up when her vehicle was ready. She said the business is a great company to deal with. Everything was awesome.
This review was collected via phone interview by Customer Research Inc.

LM
Lisa M.
South Pasadena, FL
Volvo S80
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2017 Category: Service
Lisa said the staff at this business explained everything well and they were very honest.
This review was collected via phone interview by Customer Research Inc.

SS
Stanley S.
Saint Petersburg, FL
INFINITI G20
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/18/2017 Category: Service
Stan said he was supposed to get a ride at the end of the day, but that never happened. Some one came the next day, but he was already inconvenienced.
This review was collected via phone interview by Customer Research Inc.
Ross C., General Manager from Carnovale Car Care responded on 01/04/2018

Hey Stanley, Sorry we didn't finish the car same day, how's it running? 

Ross Carnovale
Officer Manager
51 Pasadena Ave. S.
St. Petersburg FL. 33707
(727)347-7676
(727)343-8786 fax

BG
Brittany G.
Clearwater, FL
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2017 Category: Service
Brittany said the business did exactly what she needed. The service was done quickly.
This review was collected via phone interview by Customer Research Inc.

KD
Kris D.
Saint Petersburg, FL
Lexus LS 400
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Service
Kris said Frank is great. They provide great service and she is always satisfied.
This review was collected via phone interview by Customer Research Inc.

ED
Edmund D.
Saint Petersburg, FL
Toyota RAV4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/09/2017 Category: Service
Edmund said he is not completely satisfied because his brakes are still squeaking. He will be back if it does not stop.
This review was collected via phone interview by Customer Research Inc.
Ross C., General Manager from Carnovale Car Care responded on 01/04/2018

Hey Edmund, swing on by and lets us check that for you. 

Ross Carnovale
Officer Manager
51 Pasadena Ave. S.
St. Petersburg FL. 33707
(727)347-7676
(727)343-8786 fax

CM
Clive M.
Saint Petersburg, FL
BMW M3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2017 Category: Service
Clive said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.

CG
Cody G.
Florida
Ford Super Duty F-450 DRW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2017 Category: Service
Cody said the service with this business went as planned and it was a pleasure doing business with them.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 101 - 120 of 517 in total