Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

517 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 2.3333333/5Overall Rating 2.3333333/5rating 2.3333333rating 2.3333333rating 2.3333333
Original
Overall Rating 1.6666667/5rating 1.6666667rating 1.6666667rating 1.6666667rating 1.6666667
98% Would Recommend
Latest Review 10 days ago

Reviews


JH
Justin H.
Tampa, FL
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2017 Category: Service
Justin said the staff got his vehicle in right away and they did the service he asked for.
This review was collected via phone interview by Customer Research Inc.

MS
Matt S.
Saint Petersburg, FL
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2017 Category: Service
Matt said this business did pretty well. They gave him an honest answer and they fixed the problems in a timely manner.
This review was collected via phone interview by Customer Research Inc.

CV
Chuck V.
Saint Pete Beach, FL
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2017
Fixed correctly, did exactly what they promised
Took my truck in with a number of issues. They fixed everything perfectly, were more than fair and very professional :)

NS
Norman S.
South Pasadena, FL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2017 Category: Service
Norman said they did a good job.
This review was collected via phone interview by Customer Research Inc.

DH
Dennis H.
Saint Petersburg, FL
BMW M6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2017
New Spark Plugs & Coils
Got an emissions warning. Frans said I needed new plugs and coils. In & out - great job.

SH
Stacy H.
South Pasadena, FL
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2017 Category: Service
Stacy said this business has great service. He said Russ was very friendly and he's a great guy. He said he is comfortable there.
This review was collected via phone interview by Customer Research Inc.

TS
Tye S.
Saint Petersburg, FL
BMW 328i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2017
OIl change
I came in for my oil change, as the Guy was finishing up the job , the car showed the battery was low.
I was given the option of replacing it , and explained why it was important to put the new one in. I love this type of service!

SG
Saran G.
Volkswagen New Beetle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2017
Great work done and quick
Awesome place

GH
Gene H.
Florida
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2017 Category: Service
Gene said everything goes so well at this business. They have a good staff and he is more than pleased.
This review was collected via phone interview by Customer Research Inc.

GS
Garrett S.
South Pasadena, FL
Volvo C30
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2017 Category: Service
Garret said Frank, the owner, is a good person. He drove him from and to his home while the staff was servicing his vehicle.
This review was collected via phone interview by Customer Research Inc.

RB
Renee B.
Saint Pete Beach, FL
Mercedes-Benz E320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2017 Category: Service
Renee said this business provides good service and she is happy with them. They are friendly and they have good prices.
This review was collected via phone interview by Customer Research Inc.

AS
Alex S.
Gulfport, FL
Volkswagen Rabbit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2017 Category: Service
Alex said they were helpful and trustworthy.
This review was collected via phone interview by Customer Research Inc.

DH
Dennis H.
Saint Petersburg, FL
BMW M6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2017
Carnovale Review
Frank and Chris did a great job on my recently purchased M6. Really appreciate their good guidence.

AN
Adel N.
Florida
Lexus SC 400
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/16/2017 Category: Service
Adel said he has not heard from the facility. They replaced a part that cost him $600 and it did not fix the problem. He is going back and will not recommend them until they fix the problem.
This review was collected via phone interview by Customer Research Inc.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/16/2017 Category: Service
Adel said the problem with the vehicle was not resolved. He plans to come back soon for a resolution.
This review was collected via phone interview by Customer Research Inc.
Ross C., General Manager from Carnovale Car Care responded on 06/19/2017

Hello Mr. Naser, I'm sorry to hear theres another issue with your vehicle. Bring it in at your convenience and I will have my guys check it out for you ASAP. 

Ross Carnovale
Officer Manager
51 Pasadena Ave. S.
St. Petersburg FL. 33707
(727)347-7676
(727)343-8786 fax
Ross C., General Manager from Carnovale Car Care responded on 06/28/2017

Hello again Mr. Naser, we have aviablity this week as we told you on the phone. Just come by and we will check your vehicle out right away! Have a great day, see you soon. 

Ross Carnovale
Officer Manager
51 Pasadena Ave. S.
St. Petersburg FL. 33707
(727)347-7676
(727)343-8786 fax

JB
Jerry B.
Saint Petersburg, FL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2017 Category: Service
Jerry said this business was quick and they fixed his vehicle.
This review was collected via phone interview by Customer Research Inc.

LB
Lorene B.
Gulfport, FL
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2017 Category: Service
Lorene said this business did a fine job, but she is not sure if the timing is correct. She may take the vehicle back to them.
This review was collected via phone interview by Customer Research Inc.
Ross C., General Manager from Carnovale Car Care responded on 06/16/2017

Hey Lorene, Hope all is well. I checked your work order and we didn't replace or adjust any timing issues. We replaced your battery, spark plugs, air filter, and the tires you brought us. If your having a timing issue swing on by and lets check it out so it doesn't cause a larger issue down the road! 
Thanks 

Ross Carnovale
Officer Manager
51 Pasadena Ave. S.
St. Petersburg FL. 33707
(727)347-7676
(727)343-8786 fax

ED
Erica D.
Tampa, FL
Infiniti G37
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2017 Category: Service
Erica said they were pleasant to work with and they did a good job.
This review was collected via phone interview by Customer Research Inc.

AC
Alice C.
Saint Pete Beach, FL
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2017
Best Place in Town for Auto maintenance.
The quality and professionalism of the care and most of all Frank and the great coffee!!

LP
Linda P.
Saint Petersburg, FL
MINI Cooper
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2017
Family owned, honest, location, price.
There is a big difference in the steering. Almost feels like a new car. Thanks guys!

CP
Cherie P.
Saint Petersburg, FL
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2017 Category: Service
Cherie said they did a good job.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 161 - 180 of 517 in total