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Communication was excellent, he said he would let me know if there was any hidden damage that could increase the initial quote and luckily there was none, just as he had suspected.
They even got my car done a day earlier than anticipated.
Initially I took my car there to be repaired because I bought it at Carr and it's a Subie dealer body shop.
If anything happens to this Subaru or any of my future ones, I will take it to Carr Auto Body because of the customer service as well as the top notch work.