99% Would Recommend
Latest Review 2 days ago
Rebecca P. on 11/21/2017
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Rebecca said everything went great and she was pleased.
Vehicle: Honda Pilot
Category: Service
Service Date: 11/18/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
DWAYNE H. on 11/19/2017
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"1968 Buick Electra"
Once again, Doug took care of my classic car with the utmost of care. He replaced the brakes, turned the drums, adjusted the e brake, added a brake hose, and replaced the wheel bearings and both wheel cylinders.
There are many of years added to Old Yellers stopping power.
As a courtesy he adjusted the start up idle on the Rochester Quadrajet and even showed me where to adjust it.
The whole experience is personable and professional like I’m one of the family and being given preferential treatment.
I highly recommend Carr Automotive !
Vehicle: Buick Electra
Service Date: 11/18/2017
Review Created: 11/19/2017 08:34 PM
Doug C., Owner at Carr Automotive responded on 11/21/2017

You are a wonderful customer and we thank you for your patience when working on the older vehicles. We have been so busy with everyday drivers, that it's just been crazy, so we appreciate you and your business.

Douglas W. Carr
Owner
940-320-7800
PAUL Y. on 11/19/2017
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"The Carr Family."
The best. Ever.
Vehicle: Kia Sedona
Service Date: 11/18/2017
Review Created: 11/19/2017 09:51 AM
Marinda L. on 11/15/2017
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Spoke with Burt. He said he recommends the business.
Vehicle: Oldsmobile Silhouette
Category: Service
Service Date: 11/03/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
David G. on 11/15/2017
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David said he has been using this business for years. The employees did what they said they were going to do and they did so at a fair cost.
Vehicle: Chevrolet Blazer
Category: Service
Service Date: 11/10/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Gracie S. on 11/14/2017
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Spoke with Gracie's husband. He said the communication was good. Every time he goes to the facility they kept him informed and updated on the rates and prices.
Vehicle: Honda Odyssey
Category: Service
Service Date: 11/08/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
Suzanne F. on 11/13/2017
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Suzanne said she really appreciated the fact that the technician was honest enough to advise her that she didn't have to have the work done right away.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 11/08/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Robert C. on 11/06/2017
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Robert they are honest mechanics. He likes Doug .
Vehicle: Dodge Pickup
Category: Service
Service Date: 11/02/2017
Review Created: 11/06/2017
This review was collected via phone interview by Customer Research Inc.
KARI K. on 11/03/2017
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"Great work and customer service"
I have been using Carr for several years now. Very honest and reliable.
Vehicle: Chevrolet Suburban
Service Date: 11/02/2017
Review Created: 11/03/2017 05:32 PM
Zoe H. on 10/27/2017
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Zoe said this facility has great customer service and she continuously gets good service time and time again.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 10/25/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
Ron S. on 10/26/2017
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Ron said he appreciates how this business caters to his needs.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 10/23/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
Kristi K. on 10/23/2017
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Kristi said the service at this business was great.
Vehicle: Ford Flex
Category: Service
Service Date: 10/13/2017
Review Created: 10/23/2017
This review was collected via phone interview by Customer Research Inc.
CHERIE B. on 10/22/2017
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"Friendly and combatant staff"
Left my car with a list of suggested repairs from a dealer. I told them I wanted them to prioritize the work needed and to complete the most important things. That's exactly what they did. Great Job
Vehicle: Nissan Altima
Service Date: 10/21/2017
Review Created: 10/22/2017 11:56 AM
BRIAN W. on 10/21/2017
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"Great as always, not much else to say"
Great people, reliable, flexible and helpful Family run business. 15 years taking my cars there, no complaints. This was a quick in and out, oil change, rotate and balance, alignment, dropped off at 4 on Thursday, picked up at 11 am Friday. Great. ALWAYS recommend this business and family to anyone seeking car repair. Not just the best in NTX, or Texas, but anywhere!!!! They DID NOT PAY ME to say this, just the truth.
Vehicle: Toyota Tundra 4WD Truck
Service Date: 10/20/2017
Review Created: 10/21/2017 09:29 AM
Doug C., Owner at Carr Automotive responded on 11/13/2017

And this is why we love working on your families vehicles.  That and the informative conversations we get into.  Thank you for trusting us and continuing to be a great customer..

Douglas W. Carr
Owner
940-320-7800
MICHAEL H. on 10/17/2017
Recommended badge inactive Recommended
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"Carr Automotive "
Friendly and fast service. Honest and fair pricing.
Vehicle: Ford Mustang
Service Date: 10/17/2017
Review Created: 10/17/2017 08:14 PM
Karl K. on 10/17/2017
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Karl said this business was easy and fast. They did a good job of keeping him updated.
Vehicle: Volvo S40
Category: Service
Service Date: 10/12/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
Calvin B. on 10/16/2017
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Calvin said he has visited this business before and they are great to deal with.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 10/09/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
SCOTT S. on 10/14/2017
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"Oil change"
Great as usual
Vehicle: Toyota Camry
Service Date: 10/13/2017
Review Created: 10/14/2017 09:34 AM
Tyler C. on 10/10/2017
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Tyler said his overall experience was perfect. They are reliable. He was satisfied with their customer service and has no complaints.
Vehicle: Dodge Neon
Category: Service
Service Date: 10/03/2017
Review Created: 10/10/2017
This review was collected via phone interview by Customer Research Inc.
Ralph S. on 10/09/2017
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Ralph said this business did a good job.
Vehicle: Ford F-150
Category: Service
Service Date: 10/04/2017
Review Created: 10/09/2017
This review was collected via phone interview by Customer Research Inc.
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