Carstar Collision Specialties 2

99% Would Recommend
Latest Review over 4 years ago

Reviews


MR
Michael R.
WA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2012 Category: Collision
Michael said this business met expectations and his vehicle looks great. He said his vehicle was done on time and the personnel was polite and professional.

JS
Judy S.
WA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2012 Category: Collision
Judy said they have always done a really good job.

BD
Bret D.
Seattle, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2012
Excellent Work
Very professional work and service. Highly recommended.

RD
Robert D.
WA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2011 Category: Collision

JT
James T.
WA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2011 Category: Collision

SS
Susanne S.
WA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2011 Category: Collision
Susanne said she was very pleased.

KD
Krystal D.
WA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2011 Category: Collision
Krystal said this business is amazing. They have worked on her vehicle 3 times and have been fantastic.

EO
Eric O.
WA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2011 Category: Collision
Eric said he was completely satisfied with his overall auto body experience. He had brought them his vehicle to be repaired in the past and he really liked how they did business so he had them repair his vehicle again. He said everything was perfect and they did an excellent job.

RS
Rick S.
WA
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/15/2011 Category: Collision

DC
David C.
WA
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/28/2011 Category: Collision
David said he had no issues with this business, but he did not rate his overall experience with this business higher than a 4 because 5 is perfect.
This review was collected via phone interview by Customer Research Inc.

RC
Rosa C.
WA
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/21/2011 Category: Collision
Spoke with Bret. He said the vehicle was not ready when promised, because he was told that the vehicle was ready, but when he arrived to the business he was told that the vehicle was not ready and that it would be ready the following day. He is unsure why there was a miscommunication. Lastly, he said he heard about the business from a tow truck driver.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
WA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2011 Category: Collision
John said his vehicle was a week later than promised because the business was waiting for parts to arrive from Japan.
This review was collected via phone interview by Customer Research Inc.

SA
Sk A.
WA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2011 Category: Collision
This review was collected via phone interview by Customer Research Inc.

DJ
Danielle J.
WA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2011 Category: Collision
Danielle said Ryan and Carrie were awesome. They were friendly and took the time to explain everything to her. They were up front and down to earth and set her at ease.
This review was collected via phone interview by Customer Research Inc.

JB
Jeffrey B.
WA
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/02/2011 Category: Collision
Spoke with Casey. He said he was not satisfied with the quality of the repair. There was extensive damage to the bumper and undercarriage, but he chose not to elaborate further as to what was not repaired correctly the first time. He brought the vehicle back twice and it is still not right. It will have to go back a third time because they ordered a part which will need to be installed, but did not say what part needed to be installed.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 136 - 150 of 155 in total