Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

256 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


Verified Customer
Fairfield, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018
great customer service
they fixed the problem I had with A/C quickly and accurately. the staff members were respectful and nice.

JS
Joe S.
Mission Viejo, CA
Toyota Prius
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/07/2018 Category: Service
Joe said this business was more pricey than he expected.
This review was collected via phone interview by Customer Research Inc.

KT
Karthik T.
Irvine, CA
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Karthik said the staff at this business were courteous and prices were reasonable.
This review was collected via phone interview by Customer Research Inc.

RB
Renate B.
Irvine, CA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Renate said they were very polite and seem to know what they are doing. She was pleased with how quickly they serviced her vehicle.
This review was collected via phone interview by Customer Research Inc.

IS
Ismail S.
Irvine, CA
Mercedes-Benz CLK-Class
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/25/2018 Category: Service
Ismail said he sent this business a message on Facebook and they didn't reply, so it was poor customer service.
This review was collected via phone interview by Customer Research Inc.

RS
RHONALD S.
Irvine, CA
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018
Excellent experience.
Very professional. Excellent work. True to their word.

JG
Josh G.
Irvine, CA
INFINITI FX45
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018 Category: Service
Josh said the staff provided good service.
This review was collected via phone interview by Customer Research Inc.

JZ
Jonathan Z.
Capistrano Beach, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Jonathan said the business provided fast service during his lunch hour, finishing his service before he had to return to work.
This review was collected via phone interview by Customer Research Inc.

RL
Richard L.
Irvine, CA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Richard said the staff at this business took good care of him.
This review was collected via phone interview by Customer Research Inc.

CO
Carlos O.
Aliso Viejo, CA
Nissan 370Z
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Carlos said he went to this business at the last minute and they got his needs taken care of in 15 minutes.
This review was collected via phone interview by Customer Research Inc.

KS
Kim S.
Aliso Viejo, CA
Kia Sedona
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Kim said they are personable and they do a good job.
This review was collected via phone interview by Customer Research Inc.

JF
John F.
California
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
John said this business had the opportunity to charge him more but they didn't. He looks forward to bringing his vehicle back to them if he has any other issues.
This review was collected via phone interview by Customer Research Inc.

BG
BRYCE G.
Mission Viejo, CA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018
Fantastic!
Everyone that helped me was more than helpful in guiding me through the process of getting my car ready to pass a CA inspection. It was quick and affordable and they got me on pretty short notice which was awesome! Highly recommend.

SM
Shaffali M.
California
Mercedes-Benz SLK-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Service
Shaffali said the staff was very communicative, and didn't charge for anything, because what was presented for service couldn't be fixed.
This review was collected via phone interview by Customer Research Inc.

AV
Adrienne V.
Irvine, CA
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Service
Adrienne said the business had really good customer service. Everything seems to be working fine since the service. The pricing was good as well as the speed of the service.
This review was collected via phone interview by Customer Research Inc.

LS
Liuting S.
California
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Will said he recommends the business.
This review was collected via phone interview by Customer Research Inc.

DE
DOUGLAS E.
Lake Forest, CA
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018
I was surprised and very satisfied!
I had gone to Car Tech for a smog check a month or so prior to this last visit. I was impressed then with the professionalism of the staff.
This time I went in because I wanted Car Tech to provide me with a second opinion regarding a
major service that was recommended by the repair shop that services my vehicle. The service would have involved quite costly parts.
Car Tech was very willing to provide the second opinion, and to my surprise, they did not charge me for the inspection...at all. For now on, Car Tech will be considered to be my secondary shop for car service. I really appreciated doing business with them.

TL
TIM L.
Upland, CA
Toyota Matrix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018
Fast service
In and out with no hassles. Reasonable prices and friendly staff.

MZ
Mary Z.
Irvine, CA
Mercedes-Benz C-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Mary said the staff members at the facility are all honest and she can trust them. She is so happy there are places like this that tell her what she needs, and does not take advantage.
This review was collected via phone interview by Customer Research Inc.

RL
Raymond L.
Laguna Woods, CA
Toyota Yaris
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Raymond said the diagnosis and the repair of his vehicle was very quick.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 256 in total