Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

267 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


ES
Eduardo S.
California
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2017 Category: Service
Eduardo said this business treated him well and they provided good service.
This review was collected via phone interview by Customer Research Inc.

LE
Luis E.
Costa Mesa, CA
Honda Element
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2017 Category: Service
Luis said he has been working with this business for 8 years, and they provide great customer service. He also noted that they are both great and honest when it comes to what service his vehicle needs. They are trustworthy, and he recommends them to others on a regular basis.
This review was collected via phone interview by Customer Research Inc.

TV
Thomas V.
Northridge, CA
BMW 535i
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/25/2017 Category: Service
Thomas said the repair this business did for him only lasted 2 weeks because the belt they fixed snapped again and he had to take it back.
This review was collected via phone interview by Customer Research Inc.

CA
Chris A.
Irvine, CA
Acura TSX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2017 Category: Service
Chris said he is happy with the service at this business. They are fair and reasonable when assessing the work he needs done. He would recommend them to others.
This review was collected via phone interview by Customer Research Inc.

JS
Jonathan S.
Irvine, CA
Infiniti G35
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2017 Category: Service
Jonathan said this business had good service. They had a fair price and they picked up and they dropped him off at the office. He trusts Tim, Sam, and the mechanics.
This review was collected via phone interview by Customer Research Inc.

YF
Ying F.
Irvine, CA
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2017 Category: Service
Ying said she was satisfied with the service provided by this business.
This review was collected via phone interview by Customer Research Inc.

MC
Mu-ling C.
Irvine, CA
Lexus RX 400h
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2017 Category: Service
Mu-Ling said the staff were very friendly. The service was efficient and they provided quality work.
This review was collected via phone interview by Customer Research Inc.

JT
JESSICA T.
Irvine, CA
Ford Escort
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2017
Love this place
Conveniently located and always excellent service! Everyone who works here is so kind and willing to walk you through every step of the process with no pressure on you as the customer. Best experience I've had at a service shop.

SA
SAMANTHA A.
Laguna Hills, CA
BMW 325i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2017
AWESOME SERVICE!!! THANK YOU TIM!!!!
Cartech Auto Service was absolutely amazing and understanding that I had to be back to work by a certain time and got me in and out in a flash for my smog! I had recommended someone go in for a smog before I had even been there so of course, I would go when I needed one, and I dont regret it at all! Will definitely continue to recommend people go to Cartech Auto!

JT
JED T.
Irvine, CA
Infiniti G37
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2017
Great follow up
I asked Tim to check my oil level and he looked into it immediately when I arrived. Chief mechanic, David was also very helpful.

CL
CHRIS L.
Parker, CO
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2017
The only place I take my car
Cartech has been my servicer for a few years and will be going forward. Sam had always done right by me and this is the place I will continue to go.

SC
Sebastian C.
Anaheim, CA
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2017 Category: Service
Sebastian said Sam, the employee who works at the front desk was nice, and he took care of him. They were honest and he was pleased with the good work.
This review was collected via phone interview by Customer Research Inc.

SK
Steve K.
Irvine, CA
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2017 Category: Service
Steve said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JT
JED T.
Irvine, CA
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2017
fast, friendly and good service
This is my 3rd vehicle serviced by Cartech. Oil change was good but my tire pressure for all 4 tires were set too high at 40 psi even though the 2014 Toyota Avalon recommended (and also Bridgestone) pressure is 35 lbs psi. I had to release the excess air. Also, oil level seems to be too high. Prior to this, my other car, an Infiniti G37 brake rotor and pads were passed by a dealership 2 weeks before I brought the G37 into Cartech for oil change but Cartech said there was a slight issue with the brakes. I have only asked Cartech to check my brake PEDAL slightly squeeky noise (a really minor spring sound only audible inside the car - driver side compartment that needs a light WD 40 lube, and not any noise from outside at the wheels) but they couldn't fix it and told me there was a brake rotor issue. I'm confused. Overall, a good shop and I would still recommend Cartech.

TB
Tracy B.
San Clemente, CA
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2017 Category: Service
Tracy said they provided excellent customer service and they did good work.
This review was collected via phone interview by Customer Research Inc.

LG
LAURA G.
Newport Beach, CA
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2017
Excellent service.
Everyone very professional.

DC
Derek C.
Laguna Beach, CA
Buick Rendezvous
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2017 Category: Service
Derek said the business provides good service.
This review was collected via phone interview by Customer Research Inc.

VL
Vladimir L.
Aliso Viejo, CA
Jaguar X-Type
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2017 Category: Service
Vladimir said he was satisfied with the service provided by this business.
This review was collected via phone interview by Customer Research Inc.

KT
KATHERINE T.
Irvine, CA
Mercedes-Benz C300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2017
Customer Service
I visited Cartech Auto Service for the first time from a family referral and wished I knew this place existed. The place was clean, close to home & work and Time (the owner) was so professional. He listened to my car concerns and was able to discuss and give me advice on my car. He was honest and such a happy person. It's very hard to find a good car service places/technicians that are nice and helpful, especially with a Mercedes - you can't just go to any car service. I definitely will be back!

DM
Dan M.
Rancho Santa Margarita, CA
Jeep Liberty
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/21/2017 Category: Service
Dan said this business didn't find anything wrong with his vehicle.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 221 - 240 of 267 in total