Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

250 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


ST
Skip T.
Irvine, CA
Cadillac Escalade
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2018 Category: Service
Skip said the business did a really good job servicing his vehicle.
This review was collected via phone interview by Customer Research Inc.

KA
KEVIN A.
Irvine, CA
Chevrolet Tahoe
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02/15/2018
Friendly, competent service!
While my vehicle was in for service, the technician noticed the ABS warning light was on. Diagnosed as a bad sensor, I approved the work. When complete the light came back on. Further diagnosis determined it was a bad module which is a very expensive replacement. They put the old sensor back on and didn't charge me! I will take my cars here forever.

TC
Todd C.
Santa Ana, CA
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2018 Category: Service
Todd said the work got done at a fair price. The employees were reasonable and they were done on time.
This review was collected via phone interview by Customer Research Inc.

CT
CHRIS T.
Laguna Niguel, CA
Toyota 4Runner
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2018
Above Customer Expectations
Exceptional service very competitive pricing and excellent trustworthy work!!

SL
SUZAN L.
Lake Forest, CA
Hyundai Sonata
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02/08/2018
5 Stars For Cartech
Cartech promptly greeted me and provided a brief intake form. The office was spotless and the technicians were professional and courteous.. They showed me the issues that need repair, but did not pressure me to do any repair work on the spot. I am planning to take my car to Cartech for the repairs.

JG
Jennifer G.
Irvine, CA
Toyota Yaris
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2018 Category: Service
Jennifer said the business had prompt service. The staff was kind and explained everything in detail.
This review was collected via phone interview by Customer Research Inc.

MS
MELISSA S.
Pico Rivera, CA
FIAT 500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2018
Excellent Customer Service
Went to Cartech Auto Service because I was having issues with my Fiat and was too scared to drive it on the freeway to get all the way to the dealer. Cartech was very close to my office and they had experience working on Fiats before. The employee that assisted me was Tim and he provided excellent customer service. Tim was not only very friendly, but I can tell he really wanted to get to the bottom of what was going on with my vehicle. Overall I am very happy with this company and the service they provided.

BM
Barry M.
Laguna Hills, CA
Subaru Outback
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2018 Category: Service
Barry said he likes this business because they took good care of him. He was satisfied with the good service he got from them.
This review was collected via phone interview by Customer Research Inc.

JO
JIM O.
Irvine, CA
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2018
Service performed in a timely manner
Brought my car in for an oil change and tire rotation. Went out for breakfast and the car was done by the time I was finished eating. Tim indicated next time I should consider changing brake fluid and coolant. No hard sell but informative. I will be back.

JG
JOHN G.
Irvine, CA
Lexus LX 470 Luxury SUV
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01/22/2018
Outstanding, convenient service!
My first visit was for a AAA 40 point check up. Excellent, speedy and courteous service with highly knowledgeable staff. Recommendations were easy to understand with "no hard sell" for additional services. Returned next day with similar experience. Cartech is now definitely my "go to choice" for servicing my 1999 Lexus LX470 SUV. Will not hesitate to recommend to friends & associates. Thanks so much Sam!

JT
JED T.
Irvine, CA
Toyota Avalon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2018
Consistently outstanding service
Just had oil change. Tim and staff are always courteous and job well done quickly.

DS
DANIEL S.
Fullerton, CA
BMW 3 Series
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01/19/2018
Honest service
Very honest service

HH
HOSSEIN H.
Irvine, CA
Hyundai Sonata
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01/18/2018
Great
Great!!!

LK
Lakshmi K.
Irvine, CA
Suzuki XL7
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018 Category: Service
Spoke with Lakshmi's husband. He said the employees kept him notified of the progress of his vehicle through calling, and they received the vehicle on the day he was promised.
This review was collected via phone interview by Customer Research Inc.

CS
Ching S.
Lake Elsinore, CA
Mercedes-Benz ML500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018 Category: Service
Ching said she recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

LK
Lakshmi K.
Irvine, CA
Suzuki XL7
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018 Category: Service
Spoke with Lakshmi's husband. He said the employees kept him notified of the progress of his vehicle through calling, and they received the vehicle on the day he was promised.
This review was collected via phone interview by Customer Research Inc.

CS
Ching S.
Lake Elsinore, CA
Mercedes-Benz ML500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018 Category: Service
Ching said she recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

DW
DAVID W.
Irvine, CA
Lexus RX 330
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2018
Reliable and Trustworthy
I’ve been a customer for over 5 years. Each time, the team always ensure the best course of service.

JC
James C.
Irvine, CA
Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2018 Category: Service
James said the staff did a good job with his vehicle. They performed their work quickly.
This review was collected via phone interview by Customer Research Inc.

SJ
SARAH J.
Laguna Hills, CA
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2018
Smog Check
Super speedy and super efficient service. The amount of time it took me to type those 6 words was about as quick as it took Cartech Auto Service to perform my smog check. Everyone i encountered at Cartech was very friendly, knowledgeable and took their time with every customer (in person and/or on the phone). I will definitely return to Cartech Auto Service.

Displaying Review 61 - 80 of 250 in total