Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

282 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


JS
JONATHAN S.
Irvine, CA
INFINITI G35 Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017
Good Service as Always
I kept receiving high repair bills (always $1000 or more) from my Infiniti dealer so I gradually lost faith in their integrity. I switched to Cartech Auto Service as they were a AAA approved facility and I have been very happy with this decision. Fair prices and great service!

AC
ALESSANDRO C.
Irvine, CA
Nissan Murano
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/12/2017
Urgent fixes appropriately provided
I came back to CarTech Auto Service having been quite satisfied more than one time for my cars.
A lot of experience about automotive problems and solutions, and a very good attention to the customers' needs with descriptions, options, and follow ups. Timely services as scheduled. A reliable and pleasant place where to service any vehicle, domestic and import.

AP
Amit P.
Irvine, CA
Honda Odyssey
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/12/2017 Category: Service
Amit said the service is good, everyone is friendly, and they charge him reasonably.
This review was collected via phone interview by Customer Research Inc.

VP
Victoria P.
Irvine, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Service
Victoria said the employees were quick and friendly.
This review was collected via phone interview by Customer Research Inc.

VM
Vianca M.
Fullerton, CA
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Service
Vianca said the staff provided amazing service and they were very accommodating. Tim in particular was great.
This review was collected via phone interview by Customer Research Inc.

TP
TOM P.
Irvine, CA
Lexus LX 470
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2017
Car Service
I️ took my car in for a smog check and expected to it to take an hour at least - went shopping . Got a call 30 min later from Tim who said it was done and all paperwork submitted to DMV.

I️ have had all four of our cars serviced here for years and have always recd service that EXCEEDED my expectations.

Great service , fair prices and very honest team😀

Tom Porter

NH
NED H.
Lake Elsinore, CA
GMC Sonoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2017
Warranty work
No need to share too many details, just know that these guys stand behind the service they provide and the parts the car maker provides. I always get an honest assessment of what needs attention and how much it will cost. I never leave here disappointed.

JH
John H.
Costa Mesa, CA
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2017 Category: Service
John said he's done business with the business for years.
This review was collected via phone interview by Customer Research Inc.

CD
Carrie D.
Aliso Viejo, CA
Lexus ES 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2017 Category: Service
Carrie said the employees kept their word. They were prompt with service. Everyone was very nice.
This review was collected via phone interview by Customer Research Inc.

AP
ARMANDO P.
Ford Focus
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/05/2017
Oil change
Took my car in for an oil change.

Friendly service, but it was slower than expected (2 hours with an appointment), quotes for work needed were more expensive than the last shop I went to, and they somehow managed to activate a "kid safety" feature on my car (Ford MyKey) which I can only deactivate by going to the dealership which is a huge waste of time. I get that accidents happen, but they did not even mention it to me.

Oil change was fine, but I don't plan to come back.

CS
Casey S.
Irvine, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2017 Category: Service
Casey said the service is quick and efficient.
This review was collected via phone interview by Customer Research Inc.

MZ
Mary Z.
Irvine, CA
Mercedes-Benz C-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2017 Category: Service
Mary said she was very satisfied with her service. The employees were honest. She trusted the service they provided.
This review was collected via phone interview by Customer Research Inc.

AS
Akbar S.
Mission Viejo, CA
Audi Q5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2017 Category: Service
Akbar said the staff are honest, courteous, polite and they actually care about their customers. Sam in particular is great. He remembers both him and his vehicle when he takes it in for service.
This review was collected via phone interview by Customer Research Inc.

JC
Justin C.
Irvine, CA
Scion tC
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2017 Category: Service
Justin said he has no complaints. The staff were professional and the prices were reasonable.
This review was collected via phone interview by Customer Research Inc.

VM
VUSA M.
Irvine, CA
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2017
Prompt service , great customer service and professionalism from the team working at this facility
Amazing service , I am glad I looked you guys up on yelp, comments were dead on about your great service , thank you . I still not to bring my ford excursion , it won’t start even after I replace the battery

RL
RICHARD L.
Irvine, CA
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2017
Great customer service and auto service!
Did a few large repairs on my Mazda and the team at Cartech Auto Service could not be more informative and only advised repairs they felt were truly necessary.

AM
Assaf M.
Valley Village, CA
Nissan Versa
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2017 Category: Service
Assaf said the facility helped with some misunderstanding, and they made up for it.
This review was collected via phone interview by Customer Research Inc.

JC
Juan C.
Lake Forest, CA
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2017 Category: Service
Juan said he liked the staff at this business. They were very prompt and they called him right away when his vehicle was finished.
This review was collected via phone interview by Customer Research Inc.

CW
Cedric W.
Lake Forest, CA
Nissan Versa
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2017 Category: Service
Cedric said the staff at this business always do quality work for a good price.
This review was collected via phone interview by Customer Research Inc.

DA
Don A.
Irvine, CA
Honda Civic Si
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2017 Category: Service
Don said this business did everything they said they would do and more. The price was exactly what they originally quoted him and they were able to get him out sooner than he expected.
This review was collected via phone interview by Customer Research Inc.