Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

325 Reviews

98% Would Recommend
Latest Review about 21 hours ago

Reviews


JG
Jennifer G.
Irvine, CA
Toyota Yaris
Verified Customer
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02/07/2018 Category: Service
Jennifer said the business had prompt service. The staff was kind and explained everything in detail.
This review was collected via phone interview by Customer Research Inc.

MS
MELISSA S.
Pico Rivera, CA
FIAT 500
Verified Customer
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02/05/2018
Excellent Customer Service
Went to Cartech Auto Service because I was having issues with my Fiat and was too scared to drive it on the freeway to get all the way to the dealer. Cartech was very close to my office and they had experience working on Fiats before. The employee that assisted me was Tim and he provided excellent customer service. Tim was not only very friendly, but I can tell he really wanted to get to the bottom of what was going on with my vehicle. Overall I am very happy with this company and the service they provided.

BM
Barry M.
Laguna Hills, CA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2018 Category: Service
Barry said he likes this business because they took good care of him. He was satisfied with the good service he got from them.
This review was collected via phone interview by Customer Research Inc.

JO
JIM O.
Irvine, CA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2018
Service performed in a timely manner
Brought my car in for an oil change and tire rotation. Went out for breakfast and the car was done by the time I was finished eating. Tim indicated next time I should consider changing brake fluid and coolant. No hard sell but informative. I will be back.

JG
JOHN G.
Irvine, CA
Lexus LX 470 Luxury SUV
Verified Customer
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01/22/2018
Outstanding, convenient service!
My first visit was for a AAA 40 point check up. Excellent, speedy and courteous service with highly knowledgeable staff. Recommendations were easy to understand with "no hard sell" for additional services. Returned next day with similar experience. Cartech is now definitely my "go to choice" for servicing my 1999 Lexus LX470 SUV. Will not hesitate to recommend to friends & associates. Thanks so much Sam!

JT
JED T.
Irvine, CA
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2018
Consistently outstanding service
Just had oil change. Tim and staff are always courteous and job well done quickly.

DS
DANIEL S.
Fullerton, CA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2018
Honest service
Very honest service

HH
HOSSEIN H.
Irvine, CA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018
Great
Great!!!

LK
Lakshmi K.
Irvine, CA
Suzuki XL7
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018 Category: Service
Spoke with Lakshmi's husband. He said the employees kept him notified of the progress of his vehicle through calling, and they received the vehicle on the day he was promised.
This review was collected via phone interview by Customer Research Inc.

CS
Ching S.
Lake Elsinore, CA
Mercedes-Benz ML500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018 Category: Service
Ching said she recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

LK
Lakshmi K.
Irvine, CA
Suzuki XL7
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018 Category: Service
Spoke with Lakshmi's husband. He said the employees kept him notified of the progress of his vehicle through calling, and they received the vehicle on the day he was promised.
This review was collected via phone interview by Customer Research Inc.

CS
Ching S.
Lake Elsinore, CA
Mercedes-Benz ML500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018 Category: Service
Ching said she recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

DW
DAVID W.
Irvine, CA
Lexus RX 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2018
Reliable and Trustworthy
I’ve been a customer for over 5 years. Each time, the team always ensure the best course of service.

JC
James C.
Irvine, CA
Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2018 Category: Service
James said the staff did a good job with his vehicle. They performed their work quickly.
This review was collected via phone interview by Customer Research Inc.

SJ
SARAH J.
Laguna Hills, CA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2018
Smog Check
Super speedy and super efficient service. The amount of time it took me to type those 6 words was about as quick as it took Cartech Auto Service to perform my smog check. Everyone i encountered at Cartech was very friendly, knowledgeable and took their time with every customer (in person and/or on the phone). I will definitely return to Cartech Auto Service.

CA
Chris A.
Aliso Viejo, CA
Acura TSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2018 Category: Service
Chris said the business was very informative. He was very happy with the service. The staff is always very friendly.
This review was collected via phone interview by Customer Research Inc.

ER
ED R.
Riverside, CA
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2017
The customer service
Great customer service

MR
MEL R.
Irvine, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2017
Courteous staff, competent technicians, AAA approved
My wife and I have been using Cartech Auto Service for 4 years and we trust Cartech Auto Service to do expert work and not to look for jobs that are not necessary. We have full confidence in the staff and technicians to take care of our auto-related needs. The AAA approval is proof that they meet the highest standards of service to automobiles and their customers.

HI
Haru I.
Irvine, CA
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2017 Category: Service
Haru said he had a good experience at this business. They were honest. They could not find the problem so they didn't charge him anything. They told him to bring his vehicle back if the problem appeared again.
This review was collected via phone interview by Customer Research Inc.

JM
Justin M.
Irvine, CA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2017 Category: Service
Justin said the staff was quick.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 141 - 160 of 325 in total