Carter Radiator Air Conditioning & Heating Service

Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

349 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5rating 4.3333333
Original
Overall Rating 2.3333333/5Overall Rating 2.3333333/5rating 2.3333333rating 2.3333333rating 2.3333333
98% Would Recommend
Latest Review 5 days ago

Reviews


LL
Lawrence L.
Little Rock, AR
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Lawrence said the staff did what he asked.
This review was collected via phone interview by Customer Research Inc.

KS
Kevin S.
Arkansas
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Kevin said the staff at the business are honest and provide good vehicle maintenance.
This review was collected via phone interview by Customer Research Inc.

JY
James Y.
Little Rock, AR
BMW 750Li
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
James said the business provided good service and good information as well.
This review was collected via phone interview by Customer Research Inc.

NK
Nicole K.
Little Rock, AR
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018
Ac
Very professionally staff and friendly atmosphere !!

DB
Derrick B.
Little Rock, AR
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018
Best in area
Very honest and have used them over 10 years most of my repairs no matter the complications has been same day service that I have never seen at any other repair shop. I have never returned my vehicle for problems they do the job right and put 1000% into their work

SD
Sydney D.
Little Rock, AR
Saturn SL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018
Excellent service, expedient, reliable
Daniel, Donnie Pointer recommended you when I asked him if he had the name of a good, honest, reliable mechanic in Little Rock. Having a 20 year old granddaughter who is basically alone in Little Rock trying to make her way through life, I felt it was important to have someone to turn too when/if a mechanic was needed. Donnie was spot on with recommending you and I am thankful for you, your honesty, your integrity, you willingness to do things the right way. When Sydney's car needed immediate work, you got her in, fixed the problem and were right upfront about the costs and time involved. Thank you for your patience with a granddad who was 1000 miles away and an impatient 20 year old young woman. You are a man of your word and a man of integrity.

TT
Tim T.
Little Rock, AR
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018
Great service honest upfront
Up front with with explanation on repairs, you will always know what to expect and cost. Fast service , the guys are all good at what they do.

FW
Fred W.
Little Rock, AR
Cadillac DTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Spoke with Tracy. She said she liked how the staff guaranteed things. She loved that they got her in and out.
This review was collected via phone interview by Customer Research Inc.

SC
Stephen C.
Little Rock, AR
Ford Club Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Stephen said the staff responded and communicated well. They had good prices and went the extra mile to make sure everything was connected on his radiator. He'd like them to keep up the good work.
This review was collected via phone interview by Customer Research Inc.

QS
Q S.
Mabelvale, AR
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Q said he worked with Daniel and he is knowledgeable, polite, and provided great customer service.
This review was collected via phone interview by Customer Research Inc.

CH
Charles H.
Little Rock, AR
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Charles said the business and their guys are real professionals. He will return when he needs to.
This review was collected via phone interview by Customer Research Inc.

NR
Nadine R.
Little Rock, AR
Cadillac DTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2018
Family Owned, Friendly, Fair & Honest
When you call to ask if they can check out your problem with your car, they are right there for you. Work with you on a time convenient for you and as quickly as they can get to it. Wonderful people at Carter Radiator Service.

ST
Steve T.
Winter Haven, FL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2018 Category: Service
Steve said the business did excellent work, and it was fair with the prices. He will see them next Thursday, when he will be bringing in another vehicle.
This review was collected via phone interview by Customer Research Inc.

JV
Jessica V.
Little Rock, AR
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018 Category: Service
Jessica said the service was great. The staff does a good job and the service is worth the money except for the parts manufacturer issues.
This review was collected via phone interview by Customer Research Inc.

GM
Gary M.
Bigelow, AR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2018 Category: Service
Gary said the staff were courteous and did great work.
This review was collected via phone interview by Customer Research Inc.

JH
Jeff H.
Little Rock, AR
Volvo S40
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2018 Category: Service
Jeff said the staff explained every detail of what they were going to do clearly. They completed the service quickly and he was on his way.
This review was collected via phone interview by Customer Research Inc.

AJ
Andrews J.
Little Rock, AR
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2018 Category: Service
Andrews said he has not had any issues with his vehicle. This business was very good.
This review was collected via phone interview by Customer Research Inc.

BS
Brian S.
Little Rock, AR
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2018 Category: Service
Brian said his visit was absolutely wonderful. He was given a good price. They had the radiator fixed in five minutes. It was all put together. Everything looked brand new. He had no problems, whatsoever. He was very satisfied with the service and the staff he worked with.
This review was collected via phone interview by Customer Research Inc.

RF
Raymond F.
Little Rock, AR
Ford Five Hundred
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2018
good service
Good service

SW
Sherman W.
Sherwood, AR
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2018 Category: Service
Sherman said they did a good job.
This review was collected via phone interview by Customer Research Inc.