Carter Radiator Air Conditioning & Heating Service

Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82
4.8

(377 Reviews)

ReScore Reviews™ (3)

ReScore
Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5rating 4.3333333
Original
Overall Rating 2.3333333/5Overall Rating 2.3333333/5rating 2.3333333rating 2.3333333rating 2.3333333
98% Would Recommend
Latest Review 7 days ago

Reviews


SP
Seth P.
Little Rock, AR
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Seth said the work was great. He had a good experience.
This review was collected via phone interview by Customer Research Inc.

TW
T W.
Little Rock, AR
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018
Honest friendly people.
Took my car in because my air was cooling on one side and not the other seemed to be clogged up or something. They fixed it right up and my air is blowing COLD. One thing happened the day I dropped my car off my lock got stuck and when I picked it up I was like can't get in the car they thought it was like that already and THEY still crawled across the seat and got my air done. Sorry guys for that inconvenience and the son STILL offered to help me get it open the next day since it was almost closing time. Very honest people would highly recommend.

WW
William W.
Little Rock, AR
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
William said he brought his vehicle in for service but the business told him the service was not needed, and saved him a lot of money.
This review was collected via phone interview by Customer Research Inc.

RH
Ron H.
North Little Rock, AR
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Ron said he didn't have any problems with the service, and he was satisfied.
This review was collected via phone interview by Customer Research Inc.

RC
Rodney C.
North Little Rock, AR
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/10/2018 Category: Service
Rodney said that the staff at the facility were very knowledgeable, took the time to help him and they were kind. He said they were really good.
This review was collected via phone interview by Customer Research Inc.

JG
James G.
Little Rock, AR
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
James said the business did a good job. They were nice and they took care of him.
This review was collected via phone interview by Customer Research Inc.

CW
Chris W.
Lake Charles, LA
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Chris said they did a good job.
This review was collected via phone interview by Customer Research Inc.

AR
Al R.
Little Rock, AR
Jaguar XF
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018
A great honest business
I took my car here after another mechanic called himself fixing my coolant leaks(waste of 800 bucks) but Carter radiator towed my car in gave me a great estimate and totally repaired all coolant leaks and hoses .. thus far car drives great no coolant leaks or anything. Excellent place to take your car very friendly and knowledgeable with me driving a jag I was a little Leary but man he knows his work .. will def use him for any work I need in the future

LL
Lawrence L.
Little Rock, AR
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Lawrence said the staff did what he asked.
This review was collected via phone interview by Customer Research Inc.

KS
Kevin S.
Arkansas
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Kevin said the staff at the business are honest and provide good vehicle maintenance.
This review was collected via phone interview by Customer Research Inc.

JY
James Y.
Little Rock, AR
BMW 750Li
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
James said the business provided good service and good information as well.
This review was collected via phone interview by Customer Research Inc.

NK
Nicole K.
Little Rock, AR
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018
Ac
Very professionally staff and friendly atmosphere !!

DB
Derrick B.
Little Rock, AR
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018
Best in area
Very honest and have used them over 10 years most of my repairs no matter the complications has been same day service that I have never seen at any other repair shop. I have never returned my vehicle for problems they do the job right and put 1000% into their work

SD
Sydney D.
Little Rock, AR
Saturn SL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018
Excellent service, expedient, reliable
Daniel, Donnie Pointer recommended you when I asked him if he had the name of a good, honest, reliable mechanic in Little Rock. Having a 20 year old granddaughter who is basically alone in Little Rock trying to make her way through life, I felt it was important to have someone to turn too when/if a mechanic was needed. Donnie was spot on with recommending you and I am thankful for you, your honesty, your integrity, you willingness to do things the right way. When Sydney's car needed immediate work, you got her in, fixed the problem and were right upfront about the costs and time involved. Thank you for your patience with a granddad who was 1000 miles away and an impatient 20 year old young woman. You are a man of your word and a man of integrity.

TT
Tim T.
Little Rock, AR
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018
Great service honest upfront
Up front with with explanation on repairs, you will always know what to expect and cost. Fast service , the guys are all good at what they do.

FW
Fred W.
Little Rock, AR
Cadillac DTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Spoke with Tracy. She said she liked how the staff guaranteed things. She loved that they got her in and out.
This review was collected via phone interview by Customer Research Inc.

SC
Stephen C.
Little Rock, AR
Ford Club Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Stephen said the staff responded and communicated well. They had good prices and went the extra mile to make sure everything was connected on his radiator. He'd like them to keep up the good work.
This review was collected via phone interview by Customer Research Inc.

QS
Q S.
Mabelvale, AR
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Q said he worked with Daniel and he is knowledgeable, polite, and provided great customer service.
This review was collected via phone interview by Customer Research Inc.

CH
Charles H.
Little Rock, AR
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Charles said the business and their guys are real professionals. He will return when he needs to.
This review was collected via phone interview by Customer Research Inc.

NR
Nadine R.
Little Rock, AR
Cadillac DTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2018
Family Owned, Friendly, Fair & Honest
When you call to ask if they can check out your problem with your car, they are right there for you. Work with you on a time convenient for you and as quickly as they can get to it. Wonderful people at Carter Radiator Service.