Carter Radiator Air Conditioning & Heating Service

Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

349 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5rating 4.3333333
Original
Overall Rating 2.3333333/5Overall Rating 2.3333333/5rating 2.3333333rating 2.3333333rating 2.3333333
98% Would Recommend
Latest Review 4 days ago

Reviews


BP
Brent P.
Hazen, AR
Mercedes-Benz SL-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2017 Category: Service
Brent said the staff was great to work with. They were prompt, extremely professional, and they took time to talk him through everything. They weren't pushy and they had fair pricing. He said he thought they were top notch all the way around. They even returned his calls whenever he had questions. He has no complaints.
This review was collected via phone interview by Customer Research Inc.

NW
Nolan W.
Little Rock, AR
Audi A8
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2017 Category: Service
Nolan said this business was accommodating and quick. He looks forward to seeing them in the future.
This review was collected via phone interview by Customer Research Inc.

JG
Jason G.
Little Rock, AR
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2017 Category: Service
Jason said he thought they did a good job.
This review was collected via phone interview by Customer Research Inc.

EH
Earl H.
Little Rock, AR
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2017 Category: Service
Earl said this business does a good job and they are quick.
This review was collected via phone interview by Customer Research Inc.

JK
James K.
Little Rock, AR
Oldsmobile Cutlass
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2017 Category: Service
James said the employees at this business were able to fix his vehicle.
This review was collected via phone interview by Customer Research Inc.

JJ
James J.
Little Rock, AR
Oldsmobile
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2017 Category: Service
James said he liked the work this business did. He has decided to use them again the future.
This review was collected via phone interview by Customer Research Inc.

SM
Sharon M.
Little Rock, AR
Honda Accord
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/13/2017
Not a happy customer!
Unless you do not care to retain your customer, when a customer brings an auto back for a problem that you determine is something you repaired previously for a nice price, you should be kind and thoughtful enough not to charge for the diagnostic services. Greed is a terrible thing!! I plan not to be back again.

JM
Johnny M.
Little Rock, AR
Ford Crown Victoria
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2017 Category: Service
Johnny said the service is excellent. The people are great. They give him a ride home and pick him up when his vehicle is ready. Their prices are unbeatable and they care about their customers.
This review was collected via phone interview by Customer Research Inc.

PK
Patrick K.
Little Rock, AR
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2017 Category: Service
Patrick said he always has good service and this facility is the best. He trusts them and they always do a good job. They never let him down.
This review was collected via phone interview by Customer Research Inc.

MM
Mark M.
Little Rock, AR
Toyota T100
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/17/2017 Category: Service
Mark said the staff are excellent. The technicians are great.
This review was collected via phone interview by Customer Research Inc.

KT
Kennith T.
Little Rock, AR
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2017 Category: Service
Kennith said this business did what they said they would do. They checked everything out and gave him a diagnosis.
This review was collected via phone interview by Customer Research Inc.

BJ
B.J. J.
Little Rock, AR
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2017 Category: Service
B.J. said the staff was able to get his vehicle in pretty quickly. They diagnosed the problem and got him up and running within a day. He has used them for many years.
This review was collected via phone interview by Customer Research Inc.

BD
Brodney D.
Little Rock, AR
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2017 Category: Service
Brodney said this business does good work. They helped him out by letting him know what was wrong with his vehicle.
This review was collected via phone interview by Customer Research Inc.

LD
Liz. D.
Paron, AR
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2017 Category: Service
Liz said the business is stellar. They were fast and efficient. They explained everything to her. She would like to thank them.
This review was collected via phone interview by Customer Research Inc.

BD
Brian D.
De Valls Bluff, AR
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2017 Category: Service
Brian said this business was courteous and timely.
This review was collected via phone interview by Customer Research Inc.

MB
Matis B.
Little Rock, AR
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2017 Category: Service
Matis said they do pretty well.
This review was collected via phone interview by Customer Research Inc.

LT
Leslie T.
Little Rock, AR
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2017 Category: Service
Leslie said their work is good. All the work he has had done was done right and the work is done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

GH
Georgia H.
Little Rock, AR
Oldsmobile Cutlass Supreme
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2017 Category: Service
Georgia said the business did exactly what she wanted and her vehicle has ran better than it ever has. They are a locally owned facility that did a good job.
This review was collected via phone interview by Customer Research Inc.

CM
Cedric M.
Aurora, CO
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2017 Category: Service
Cedric said he still has the same issue. He's out of town but when he comes back, he will stop by. He said they are all very nice and they get him in right way which he really appreciates.
This review was collected via phone interview by Customer Research Inc.

TR
Tony R.
Little Rock, AR
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2017 Category: Service
Tony said he's satisfied with their service.
This review was collected via phone interview by Customer Research Inc.