Cascade Collision Repair - Lehi


Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

776 Reviews

98% Would Recommend
Latest Review 13 days ago
Katie L. on 07/06/2017
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Spoke with Janelle. She said this business is really easy to work with.
Category: Collision
Service Date: 06/21/2017
Review Created: 07/06/2017
This review was collected via phone interview by Customer Research Inc.
Lee P. on 07/03/2017
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Lee said this business provided work appropriately and they did as promised.
Category: Collision
Service Date: 05/04/2017
Review Created: 07/03/2017
This review was collected via phone interview by Customer Research Inc.
Janet B. on 07/03/2017
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Janet said there were a few snags at this facility that made it longer than it should have been. It was delayed because someone put plastic on the fresh paint job and messed it up. It had to be completely redone.
Category: Collision
Service Date: 05/26/2017
Review Created: 07/03/2017
This review was collected via phone interview by Customer Research Inc.
Chris C. on 07/03/2017
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Chris said the customer service was outstanding. There were some issues with bubbles in the paint work so it was delayed.
Category: Collision
Service Date: 05/11/2017
Review Created: 07/03/2017
This review was collected via phone interview by Customer Research Inc.
Jenny D. on 07/03/2017
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Jenny said this business was very good at keeping her up to date with what was going on.
Category: Collision
Service Date: 05/11/2017
Review Created: 07/03/2017
This review was collected via phone interview by Customer Research Inc.
Ryan T. on 07/01/2017
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Ryan said this business made his experience simple and there were no hiccups.
Category: Collision
Service Date: 05/15/2017
Review Created: 07/01/2017
This review was collected via phone interview by Customer Research Inc.
Joshua L. on 07/01/2017
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Joshua said the business told him it would take five days and it only took four days.
Category: Collision
Service Date: 05/09/2017
Review Created: 07/01/2017
This review was collected via phone interview by Customer Research Inc.
Dustin D. on 07/01/2017
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Dustin said the business did a good job. It was done earlier than promised.
Category: Collision
Service Date: 05/12/2017
Review Created: 07/01/2017
This review was collected via phone interview by Customer Research Inc.
Rand P. on 07/01/2017
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Rand said this business did a great job. He is unsure if he was satisfied with the body work because they just replaced a wheel well. There was no paint work performed.
Category: Collision
Service Date: 05/03/2017
Review Created: 07/01/2017
This review was collected via phone interview by Customer Research Inc.
Lloyd H. on 06/15/2017
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Lloyd said when he went in to pick up his vehicle, the paint job was not very even and there were still a few dings. He left the vehicle there an extra 3 or 4 days so they could get the dings out and the paint done better. The second time, they ended up doing an excellent job. The vehicle was ready about a week later than the original promised date. He was completely satisfied with the courtesy and professionalism of Aaron, the manager. When he complained about the condition of the vehicle, Aaron looked at it and said the work was not acceptable but they would take care of it. His courtesy and professionalism more than made up for the lack of professionalism by the finish department guys, who apparently were in a hurry.
Category: Collision
Service Date: 05/16/2017
Review Created: 06/15/2017
This review was collected via phone interview by Customer Research Inc.
Justin L. on 06/15/2017
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Justin said he has taken his vehicle to this business several times before and they always do a fantastic job. His vehicle was delayed by a week due to them having an issue with how the bumper was fitting. They had to redo the work so there would be no issues.
Category: Collision
Service Date: 05/31/2017
Review Created: 06/15/2017
This review was collected via phone interview by Customer Research Inc.
Matt S. on 06/15/2017
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Matt said this facility was quick and the staff was friendly. This business is a pleasure to work with. There was no paint work performed.
Category: Collision
Service Date: 05/30/2017
Review Created: 06/15/2017
This review was collected via phone interview by Customer Research Inc.
Lance M. on 06/15/2017
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Lance said this business did a good job.
Category: Collision
Service Date: 05/31/2017
Review Created: 06/15/2017
This review was collected via phone interview by Customer Research Inc.
Eric W. on 06/14/2017
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Eric said the repair went really well and fairly smoothly. He is pleased with the results.
Category: Collision
Service Date: 04/10/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
Todd B. on 06/14/2017
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Todd said this business is very friendly, professional and they do what is expected. They do great work.
Category: Collision
Service Date: 04/24/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
Kayden M. on 06/14/2017
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Spoke with Alisha. She said the employees are friendly, helpful and professional. They are great and her whole family goes there.
Category: Collision
Service Date: 04/13/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
Tim H. on 06/05/2017
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Tim said he was pleased with the overall experience because they were responsive. His vehicle was not returned in a clean condition. It was not washed or cleaned on the inside.
Category: Collision
Service Date: 04/29/2017
Review Created: 06/05/2017
This review was collected via phone interview by Customer Research Inc.
Theresa A. on 06/02/2017
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Theresa said her vehicle was not returned in a clean condition.
Category: Collision
Service Date: 04/18/2017
Review Created: 06/02/2017
This review was collected via phone interview by Customer Research Inc.
Brian P. on 06/02/2017
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Brain said this business did an amazing job. They provided outstanding service.
Category: Collision
Service Date: 04/11/2017
Review Created: 06/02/2017
This review was collected via phone interview by Customer Research Inc.
Erika M. on 06/02/2017
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Erika said everything went great at the business. It just took a really long time.
Category: Collision
Service Date: 04/21/2017
Review Created: 06/02/2017
This review was collected via phone interview by Customer Research Inc.
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