Cascade Collision Repair - Lehi

Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

909 Reviews

98% Would Recommend
Latest Review 6 months ago

Reviews


KK
Kelly K.
Utah
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2017 Category: Collision
Kelly said this business did a really good job. They were efficient and on time. They had good customer service but forgot to call when the vehicle was ready.
This review was collected via phone interview by Customer Research Inc.

TF
Todd F.
Utah
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2017 Category: Collision
Todd said this business is very good and he is very pleased. The personnel were professional and did everything exactly as they said they would.
This review was collected via phone interview by Customer Research Inc.

JR
Jason R.
Utah
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2017 Category: Collision
Jason said this business did a great job and made his experience easy. They did what they said they were going to do and were super professional. They were on time and on schedule. They did the work correctly.
This review was collected via phone interview by Customer Research Inc.

RW
Robert W.
Lehi, UT
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2017
Maximum recommendation
I have had my share of repairs over the last 47 years from my travels all over the USA, and I must say this is the best work and customer service I have ever had. The fit and finish were perfect - paint the exact color, parts firmly attached, and the joint lines flush-fitting and even. The complimentary detailing was much better than I expected, easily worth a $60+ charge somewhere else. Best of all, the staff were wonderful. Taylor kept me up to date despite the other demands on her time, and everyone was very polite, helpful, and willing to go the extra step to be sure I was satisfied. As a former NASA & electric car engineer, and a guy who repaired cars to put himself through school, please accept my heartfelt recommendation for this company.

RK
Rebecca K.
Utah
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2017 Category: Collision
Rebecca said the personnel she dealt with during her visit to this business were friendly, and since they were able to keep her up to date on what was going on, they made the process easy for her.
This review was collected via phone interview by Customer Research Inc.

SV
Scott V.
Utah
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2017 Category: Collision
Scott said they were prompt and attentive to detail.
This review was collected via phone interview by Customer Research Inc.

PB
Patricia B.
Utah
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2017 Category: Collision
Patricia said they kept her in the loop and it was done earlier than expected. This is a very good business to work with. They do a good job and they kept her up to date on a daily basis.
This review was collected via phone interview by Customer Research Inc.

MS
Michael S.
Utah
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2017 Category: Collision
Spoke with Stephanie. She said this business did really good work in a quick amount of time. Her vehicle was done early.
This review was collected via phone interview by Customer Research Inc.

BS
Bethany S.
Utah
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2017 Category: Collision
Spoke with James. He said he didn't have any problems during his visit to this business. He was satisfied with the estimate this business provided him along with the work they did and the end result he got. The technician left a coffee cup in his vehicle.
This review was collected via phone interview by Customer Research Inc.

TK
Tiera K.
Utah
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2017 Category: Collision
Tiera said she is completely satisfied with the work done by this business.
This review was collected via phone interview by Customer Research Inc.

BW
Bonnie W.
Utah
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2017 Category: Collision
Bonnie said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

KS
Kimberly S.
Utah
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2017 Category: Collision
Kimberly said they were really good. They did everything they said they would do.
This review was collected via phone interview by Customer Research Inc.

DM
Dan M.
Utah
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2017 Category: Collision
Dan said his experience was great.
This review was collected via phone interview by Customer Research Inc.

RH
Rebecca H.
Utah
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2017 Category: Collision
Rebecca said the business took care of her vehicle and the staff was professional. They kept her informed and provided a good experience.
This review was collected via phone interview by Customer Research Inc.

HJ
Hugh J.
Utah
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/15/2017 Category: Collision
Hugh said on the whole he had a good experience with this business. The customer service was wonderful and the staff was nice to work with. He felt good that they honored his request for them to use used parts. One of the parts was not up to the quality that he expected. The headlight they replaced did not match the existing one and was a bit dull.
This review was collected via phone interview by Customer Research Inc.

SB
Suzette B.
Utah
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2017 Category: Collision
Suzette said this business called her and informed her about what was going on. They were very welcoming, seemed knowledgeable and provided her with a quote right away.
This review was collected via phone interview by Customer Research Inc.

AA
Adam A.
Utah
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2017 Category: Collision
Spoke with May. She said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

JC
James C.
Utah
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2017 Category: Collision
James said he is a repeat customer and he likes their work.
This review was collected via phone interview by Customer Research Inc.

JM
James M.
Utah
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2017 Category: Collision
James said this business provides accurate quotes. They do a really good job and his vehicle looks great.
This review was collected via phone interview by Customer Research Inc.

CD
Cindy D.
Utah
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/02/2017 Category: Collision
Cindy said there was no communication. She had to keep calling to find out the status of her vehicle. She doesn't even know if there was a set time because nothing was clear.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 141 - 160 of 909 in total