business image

Cascade Collision Repair - Lehi

Average Score
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
3.0
(19 Reviews)
100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

About

Cascade Collision Repair is a full service Auto Body and Paint Shop is located in Provo Utah. Cascade Collision Repair is a full service Auto Body and Paint Shop is located in Provo Utah.

Categories
Auto Body, Body Shop, Collision Repair
Contact
(801) 768-8010

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Mountain Time (US & Canada)
175 N 1200 E Lehi, UT 84043
Cascade Collision Repair - Lehi's Reviews
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
3.0
(19 Reviews)

CJ
Chris J.
Utah
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/06/2013
verified customer Verified Customer
Category: Collision
Chris said they were good about getting the vehicle in as fast as they could, but he would not recommend them for several reasons. The secretary made him come in unnecessarily 3 times. Chris saw the kid that worked on his vehicle making crazy u-turns and joy riding in Chris' vehicle. He slammed on the brakes when he saw that Chris noticed him. His vehicle was not returned clean and had soda spilled in it. Chris withheld $500 from his payment because of it, but the business did agree to clean it. The manager talked to the kid, who admitted he had soda in the vehicle. He was not satisfied with the quality because they did not do the front bumper correctly. His vehicle was late about 5 days overall, because they had to re-do the bumper. They did not pick up his vehicle from his work place at the time they promised. They were very late, which left him stranded. At the end of the repairs, he gave them directions about where to return the vehicle, but they took it to his work place instead. Also, they drove around for about 30 minutes looking for him, when he had given them instructions. He was not even at work that day. He was not completely satisfied with their courtesy or professionalism because every department messed up something.
Not Recommended
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.