Review for Cascade Collision Repair - Orem
Natalie Y. on 04/03/2013
Natalie said if she had known the repairs were going to cost $3,000 instead of the $1,800 they had initially quoted, she would not have had the repairs done. She would have accepted the insurance check instead. No one told her the estimate was not correct. They had the vehicle for several weeks. She said it was late because they had to do additional work. The vehicle was ready about 10 days late. Everyone was nice, but they did not keep her informed. She would not recommend this business based on this experience.
Service Date: 03/18/2013
Review Created: 04/03/2013
This review was collected via phone interview by Customer Research Inc.