Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

364 Reviews

99% Would Recommend
91% Business Response
Latest Review 5 days ago

Reviews


RE
Randall / Amy E.
Austin, TX
Jeep Patriot
Verified Customer
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07/17/2019
144,000 mile service
Scott, Javier, and the gang always get it right.

MB
Marilyn B.
Austin, TX
Saturn LS
Verified Customer
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07/16/2019
Service is consistently goid
They have provided friendly full service for my family’s 2-3 cars over the past 20 years

RE
Randall / Amy E.
Austin, TX
Chevrolet Suburban
Verified Customer
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07/14/2019
Oil change
Casis Shell is the best!

Verified Customer
Lexus LX 470
Verified Customer
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07/10/2019
Always so courteous and reliable
A five star service station.

MQ
Michael / Paula Q.
Austin, TX
Land Rover LR3
Verified Customer
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07/10/2019
New tail light
Javier and the group at casis shell took care of us again quickly and as affordably as possible. Earlier I was stranded next door with a broken alternator. They got me to the station, assessed the situation, ordered the part fixed it pronto. Ever so grateful.

EF
Emily F.
Austin, TX
Volvo XC60
Verified Customer
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07/07/2019
Excellent service!
As always, the service was excellent!

KR
Kay R.
Toyota Prius
Verified Customer
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07/06/2019
Friendly and trustworthy
All of the people at Casis Village Shell are always friendly and helpful!

RB
Rebecca B.
Austin, TX
Cadillac Fleetwood
Verified Customer
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07/04/2019
Exceptional service, exceptional people
I stopped by one afternoon to see if the station could do some work. Not only could they do it the next day, someone was there at 6 am , the only time I could drop off my car. Everyone was friendly polite and helpful. One does not find such great attitudes much anymore! Glad to support local businesses. They are above and beyond!!

Verified Customer
Austin, TX
Cadillac Escalade ESV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2019
More great service
Always a pleasure to work with Casis shell

SG
Susan G.
Austin, TX
Acura MDX
Verified Customer
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06/29/2019
Honest and dependable
Honest, dependable service every time! I trust that the work is done correctly and they never suggest more than what is needed.

AS
Amanda / Dick S.
Austin, TX
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2019
Longtime Loyal Customer
We have been bringing our cars here for decades because we know we can count on the folks at Casis to provide honest and accurate answers and quality solutions without breaking the bank.

RC
Ron C.
Austin, TX
Ford Super Duty F-350 SRW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2019
Kind Staff Honest Work
Locally Owned service station. Local vibe. Kind employees and helpful

Verified Customer
Austin, TX
Kia Sorento
Verified Customer
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06/29/2019
So helpful
I had a low tire and just stopped to see if they could put some air in it. Not only did they add air they also found the slow leak and plugged it up. All of this happened right before they were closing. It was a relief bc I was sure I wasn’t going to be able to do anything about it until the weekend.

CB
Christie B.
Ford Expedition EL
Verified Customer
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06/28/2019
Customer Service
Very nice professional service

BW
Barbara W.
Jeep Grand Cherokee
Verified Customer
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06/27/2019
Always helpful!
The staff is so great! Always helpful and professional!

CM
Chris M.
Austin, TX
Toyota 4Runner
Verified Customer
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06/25/2019
My neighborhood mechanic!
I have three slightly older cars that require fairly frequent fixes, and I’m so glad Casis Shell is right here in my neighborhood. Friendly, reliable and reasonably priced - I’m a loyal regular.

Verified Customer
Mercedes-Benz S550
Verified Customer
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06/23/2019
M Benz
The very best place in Austin for car service.

JH
Jo H.
Austin, TX
Toyota Camry
Verified Customer
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06/22/2019
Knowledgeable, helpful, and awesome
Today I got a headlight replaced and got a recommendation for someone to repair my windshield. As always, these people are the best!
Scott W., Manager from Casis Village Shell responded on 06/24/2019

Thank you for the many years of business and for the great review.  I'm glad it was a quick fix.


GB
Grace B.
Jeep Cherokee
Verified Customer
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06/20/2019
Friendly expert service
It is nice to visit a business with a personal touch, one that makes you confident in their service right away. Friendly and professional and efficient—that is an exceptional combination of good qualities. My car is purring like a kitten.
Scott W., Manager from Casis Village Shell responded on 06/21/2019

That is great to hear.  Thank you for the great review and for letting us work on your Jeep and be sure and keep Larry in line.


RN
Ryan N.
Austin, TX
Chevrolet Tahoe
Verified Customer
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06/18/2019
Great Service
Casis Village Shell has always given us great service. They communicate well, provide excellent feedback on their progress while doing it at very competitive prices. We take all of our cars to them for all of our service.
Scott W., Manager from Casis Village Shell responded on 06/20/2019

Thank you for taking the time to leave a great review Ryan, I appreciate it.  Please let us know when we can help in the future.


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