Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

345 Reviews

99% Would Recommend
92% Business Response
Latest Review 1 day ago

Reviews


YC
y c.
Austin, TX
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019
Great service
Make an appointment for tire rotation and oil change. Always timely and out quickly
Scott W., Manager from Casis Village Shell responded on 02/06/2019

Thank you for the great review and kind words.  Please let us know when you are ready for those spark plugs.


RE
Randall / Amy E.
Austin, TX
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019
130,000 checkup
We take all of our cars to Scott Wright.
Scott W., Manager from Casis Village Shell responded on 02/06/2019

It is always a pleasure to see y'all.  Thank you for all the great reviews and for the continued support.  We do value your business.


JR
John R.
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2019
Recent auto repair
Casis automotive repair technicians again have done an excellent job. They absolutely do quality work and their turnaround time is phenomenal.
I will not hesitate to take my car to them.
They are honest, friendly and fair priced.
Very hard to find this kind of service.
Highly recommended!
Scott W., Manager from Casis Village Shell responded on 02/06/2019

Thank you again John for the great review and the kind words.  I'm glad everything is working as it should.  Please let me know when I can help again.  See you at the pump.


AS
Amanda S.
San Antonio, TX
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019
Amanda
I rolled up needing a patch for my tire. They got me in and out quickly! Friendly, professional staff!
Scott W., Manager from Casis Village Shell responded on 02/06/2019

Thank you for letting us work on your car and take care of your tires.  We appreciate our new customers more than you know.  Please let us know when we can help again.  Thank you.


ML
Mark L.
Lexus ES 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019
Great service, fair price
Scott was very knowledgeable and helpful. Accurately diagnosed my cars problem. Repairs done quickly at a fair price. Car was ready when promised. Will definitely visit again.
Scott W., Manager from Casis Village Shell responded on 02/06/2019

Thank you for the great review Mark.  I appreciate you trusting me with your Lexus.  Please let me know when I can help again.


CA
Carol A.
Austin, TX
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019
Fast friendly service
Very pleased with this service station. Polite people, good service
Scott W., Manager from Casis Village Shell responded on 02/06/2019

Thank you for the many years of loyalty and for letting us work on the new truck.  Let us know when we can help again.


PM
Patricia M.
Lexus GS 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019
Customer Service is Great
Everyone was courteous and professional.
Scott W., Manager from Casis Village Shell responded on 02/06/2019

Thank you for letting us service your Lexus and for the great review.  Please let us know when we can help again.


SK
Steve K.
Austin, TX
Chevrolet Silverado 2500HD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019
Convenient
This place has a compitent, friendly, staff. Happy to support this locally owned neighborhood shop.
Scott W., Manager from Casis Village Shell responded on 02/06/2019

Thank you for your continued support and for the great review.  Please let us know when we can help again.


Verified Customer
Austin, TX
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019
Super responsive and friendly
When my car wouldn’t start I took it to the Casis Village Shell station for inspection. They couldn’t have been nicer, were very quick to identify the problem (a bad battery) and get a new one installed. This all happened early in the morning and quickly so I wasn’t too late for work. I was very impressed by them all. Very excellent service.
Scott W., Manager from Casis Village Shell responded on 02/06/2019

Its always nice to hear when everything goes smoothly. Thank you for the kind words and for the great review.  Please let us know when we can help again.


BL
Beth L.
Austin, TX
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019
Love neighborhood full serve
Friendly and knowledgeable
Will come to house to jump dead cars.
So convenient
Scott W., Manager from Casis Village Shell responded on 01/14/2019

I'm glad we could take care of the battery issue.  Thank you for your business and for the great review.


BB
Bryce B.
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019
Great people great service
Always the best in every way
Scott W., Manager from Casis Village Shell responded on 01/14/2019

Thank you for the great review and for the many years of business.  Let me know when we can help again.


JW
John Nicole W.
Austin, TX
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019
Electrical Repair
Excellent service. Efficient, informative and friendly. Couldn't ask for more. Our go-to service station!
Scott W., Manager from Casis Village Shell responded on 01/14/2019

Thank you for the repeat business and for the great review. 


TM
Todd M.
INFINITI QX60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019
Great service
The guys there fixed a tire after another shop told me it was ruined. They saved me a ton of money and could not have been more polite and friendly.
Scott W., Manager from Casis Village Shell responded on 01/14/2019

I'm glad we could get the tire fixed up.  Thank you for the great review and for your business.


BG
Barbara / Dan G.
Austin, TX
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2019
Efficient and quick
Always honest, efficient and as quick as possible! Great work
Scott W., Manager from Casis Village Shell responded on 01/14/2019

Thank you for the repeat business.  I hope there will be no more washer leaks in the future.  It can sure get tedious.


Verified Customer
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019
Reliable service
Good service.
Scott W., Manager from Casis Village Shell responded on 01/14/2019

Thank you for your business and for the great review. 


Verified Customer
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019
Excellent service
Everyone is very professional. Lucy, Javier, Scott, and Luis are all so helpful! Thank you for always having a smile and helping out!
Scott W., Manager from Casis Village Shell responded on 01/14/2019

Thank you for the great review and the kind words.  It is a please to do business with you. Please let me know when I can help again. 


RE
Randall / Amy E.
Austin, TX
Volkswagen Tiguan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/01/2019
70,000 mile service
Casis Shell is the only place I will ever take all four of our family’s cars.
Scott W., Manager from Casis Village Shell responded on 01/02/2019

Great to see you again.  I hope you had a great Christmas and a Happy New Year.  Thank you for the great review..


LC
Leslie C.
Austin, TX
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/01/2019
Best service ever
The wonderful people at Casis Shell provide excellent, caring service to their neighbors. When I need new tires, they are speedy with very competitive pricing. They are kind, funny, and efficient.
Scott W., Manager from Casis Village Shell responded on 01/02/2019

Thank you for the great review.  I appreciate you trusting us with your Honda and for your continued business.  Please let me know when I can help again. 


GC
Gretchen John C.
Austin, TX
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/01/2019
Always great service
Wonderful people who do good work with a smile
Scott W., Manager from Casis Village Shell responded on 01/02/2019

Thank you for the great review.  I appreciate your business and that you trust us with your cars.  Happy New Year.


MS
Maurine S.
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2018
Thank you!
I appreciated y'all catching the issue with one tire and the speedy service and repair. Thank you so much!
Scott W., Manager from Casis Village Shell responded on 01/02/2019

Thank you for letting us help you with the tire.  Please let us know when we can help again.  We appreciate your business.


Displaying Review 101 - 120 of 345 in total