Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

427 Reviews

100% Would Recommend
94% Business Response
Latest Review 1 day ago

Reviews


Verified Customer
Austin, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019
Best mechanic in Austin
I wouldn’t trust my vehicle with anyone else

VJ
Victor J.
Texas
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019 Category: Service
Victor said the employees were friendly and worked fast.
This review was collected via phone interview by Customer Research Inc.

LB
Lynn B.
Austin, TX
Volvo XC60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2019
So glad you’re my neighbor!
Casis Village Shell is old school in the best possible way. Everyone who works there is friendly, knowledgeable and helpful. It seems weird to say that I love a service station and gas station, but I do. Glad to know this place and the people who work there.

TC
Todd C.
Austin, TX
Mazda Mazda6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2019
Casis Village Shell Rocks
The staff at Casis Village Shell are always so friendly and helpful. On a day they were super busy, they still took time to check my brakes and do a test drive. I had my car back in less than two hours. Casis Shell is my go to for car repairs - super honest, know what they're doing and very reasonably priced.

RH
Richard H.
Austin, TX
Toyota Highlander
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/11/2019
A great place
I trust these guys. No question. I long for the "old days" when after service the car came back w full washer fluid, clean engine compartment and windshield. Sounds sorta petty I guess of me.

RB
Rosemary B.
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019
Great and quick service!
I was very pleased with my first service, an oil change for my GMC Acadia. I was able to leave the car before my work hours began and was contacted before noon that my service was completed. The service was affordable, done quickly and I was greeted with pleasant customer service upon pick up. Will definitely return!

CK
Chuck Linda K.
Austin, TX
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019
Prompt attention and expertise.
We have Preston Casis Shell for over 30 years. You’re the best.

YV
Yolanda v.
Austin, TX
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2019
Great customer service
Battery died. Had to go out of town for the day. Called them am and was going to try to get their at end of the day -did not make appt.. They went ahead and got my particular car battery. Got a jump and made to by 5 pm, change battery by 5:15 and was on my way home.

RE
Randall / Amy E.
Austin, TX
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2019
Oil change
Casis Shell is the best!

Verified Customer
Austin, TX
Cadillac Escalade ESV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2019
More great service
Always a pleasure to work with Casis shell

RE
Randall / Amy E.
Austin, TX
Volkswagen Tiguan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2019
Car repair
We use Casis Shell for all of our vehicles. They are the best.

LW
Lisle W.
Texas
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2019 Category: Service
Lisle said the business does great work.
This review was collected via phone interview by Customer Research Inc.

RE
Randall / Amy E.
Austin, TX
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2018
Oil change
Terrific as always

RN
Ray N.
Texas
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2018 Category: Service
Ray said he liked all of the staff at this business. They did good work servicing his vehicle. He was very pleased with everything.
This review was collected via phone interview by Customer Research Inc.

SE
Sue E.
Martindale, TX
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018
Oil change
Not only did I get my oil change in timely manor they also checked tire sensors and took the time to explain what was going on, and did a reset. This is a friendly and clean station.

TR
Todd R.
Texas
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018 Category: Service
Todd said he likes the staff. He would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

BB
Britt B.
Austin, TX
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018 Category: Service
Britt said the service from the business was economical and fast. He stated they fixed the problem.
This review was collected via phone interview by Customer Research Inc.

AH
Amanda H.
Austin, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2018 Category: Service
Amanda said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

RE
Randall / Amy E.
Austin, TX
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2017
125,000 mile service
Javier and his team are the best.

MH
Maggie H.
Texas
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2017 Category: Service
Maggie said the employees are amazing. They were personable and thorough. She would trust them with any of her vehicles.
This review was collected via phone interview by Customer Research Inc.

Displaying 1 Review