Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

1069 Reviews

98% Would Recommend
Latest Review 1 day ago

Reviews


FR
Fabian R.
Campbell, CA
BMW 528i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2012 Category: Service
Fabian said the business provides great customer service, they are honest, and they did a good job.
This review was collected via phone interview by Customer Research Inc.

BC
Brett C.
Castro Valley, CA
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2012 Category: Service
Brett said he is happy with what the business did and how he was treated.
This review was collected via phone interview by Customer Research Inc.

JM
Jim M.
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2012 Category: Service
Jim said he hasn't had any problems.
This review was collected via phone interview by Customer Research Inc.

DB
David B.
Verified Customer
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10/22/2012 Category: Service
David said the visit was great. They were fast and knowledgeable. He was able to get some bolts and they didn't even charge him.
This review was collected via phone interview by Customer Research Inc.

RS
RAJ S.
BMW 530i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2012
Excellent customer service
Extremely efficient and very honest. When I got my car back it was like new again

CH
Chris H.
San Leandro, CA
Honda Element
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2012 Category: Service
Chris said they fixed the vehicle to satisfaction but he said he felt it was a little bit pricey.
This review was collected via phone interview by Customer Research Inc.

SW
STEVE W.
Castro Valley, CA
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2012
Honest and dependable
Jack and Jay are the best!

KM
Kathryn M.
Hayward, CA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2012 Category: Service
Kathryn said she was pleased with the service.
This review was collected via phone interview by Customer Research Inc.

MS
Megan S.
San Leandro, CA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2012 Category: Service
Megan said she was satisfied because she was in and out in a quick manner.
This review was collected via phone interview by Customer Research Inc.

BK
Bill K.
Castro Valley, CA
Mazda 6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2012 Category: Service
Bill said he got his vehicle back in one day.
This review was collected via phone interview by Customer Research Inc.

AV
April V.
Hayward, CA
Chrysler Concorde
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/04/2012 Category: Service
April said this business is always professional. They are very detailed and up front about the repairs they do. He said they take a personal interest in her repairs and she likes that.
This review was collected via phone interview by Customer Research Inc.

RA
RUDY A.
San Leandro, CA
Toyota Celica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2012
Honest, quick, and trustworthy service.
They were able to diagnose the problem on my car correctly and I was able to save a lot. The previous mechanic replaced parts that were not necessary. Jack was really honest with his concerns and analysis on my car and was able to resolved the problem with the least amount of time.

RS
ROSEMARY S.
Oakland, CA
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2012
Smog check
Amazingly quick service. Work done before the estimated time.

DT
Dolores T.
Castro Valley, CA
GMC Envoy XL
Verified Customer
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09/24/2012 Category: Service
Dolores said she has been doing service with this business for 5 years. They are excellent. She has already recommended them to others. They are great.
This review was collected via phone interview by Customer Research Inc.

CC
CATHY C.
Castro Valley, CA
Ford Explorer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/22/2012
Great customer service
Jack and Jay did everything as requested. Their service was exceptional. I wish they did a better job keeping me informed, instead of me having to call and follow up.

JG
Jeanne G.
Castro Valley, CA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2012 Category: Service
Jeanne said they do good service. She is a repeat customer. She has no complaints.
This review was collected via phone interview by Customer Research Inc.

RM
Rosamaria M.
Castro Valley, CA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2012 Category: Service
Rosamaria said the guy at this business is really helpful. She said he informed her about the repair problem and he told her about reasonably priced options after another business was annoyingly vague.
This review was collected via phone interview by Customer Research Inc.

MV
Mike V.
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2012 Category: Service
Mike said the business did a good job and he was happy because they were willing to store his vehicle during the repair.
This review was collected via phone interview by Customer Research Inc.

CC
Charles C.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2012 Category: Service
Charles said the service person, Jack was terrific and he liked the way he was treated.
This review was collected via phone interview by Customer Research Inc.

RH
ROBERT H.
Castro Valley, CA
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2012
Check Engine Light
Started car and all of a sudden the car felt roughand the warning light came on! I was able to make the drve to CV Union 76 for repair. Great service! Car fixed! Fair price! My family car repair place!