Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

1025 Reviews

98% Would Recommend
Latest Review 3 days ago

Reviews


JR
JAN R.
Castro Valley, CA
Volvo S70
Verified Customer
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05/05/2012
Friendly, trusted service!
We have had great service and experiences over the years. Thank you!

MG
Marie G.
Verified Customer
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05/02/2012 Category: Service
Marie said this business always smogs her vehicle for her and they are always able to get her parts in for her. She would absolutely recommend this business to others. This business is up front and honest.
This review was collected via phone interview by Customer Research Inc.

RS
Robert S.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2012 Category: Service
Robert said he had a coupon, the business was able to fit him right in, and he was in and out in 20 minutes. He has only used the business for smog checks.
This review was collected via phone interview by Customer Research Inc.

AG
Andy G.
Castro Valley, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2012 Category: Service
Andy said everything went like they said, it was done in time, and everything was good. Everything was great.
This review was collected via phone interview by Customer Research Inc.

MG
Mark G.
Castro Valley, CA
Verified Customer
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04/23/2012 Category: Service
Mark said this business does good work, they are trustworthy, he likes that they are a family owned business, and they know their customers.
This review was collected via phone interview by Customer Research Inc.

EA
Ernesto A.
Oakland, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2012 Category: Service
Ernesto said he always gets great service. He trusts the people at this business. A few years ago he went to a few different businesses to have an issue fixed with his vehicle and this was the only business that could fix his vehicle.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
Hayward, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2012 Category: Service
John said he has been going to this business for about 15 years, they give good service.
This review was collected via phone interview by Customer Research Inc.

JO
Joe O.
Hayward, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2012 Category: Service
Joe said he has always had good service from this business. He has been going there for years. They stand by their work. They are one place he will recommend as it is hard to find a good mechanic nowadays.
This review was collected via phone interview by Customer Research Inc.

BD
BRENDA D.
Sausalito, CA
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2012
Great service
Jack runs a great shop that delivers customer friendly efficient service at a good price. This was my first visit but it certainly will not be my last.

SL
SHARON L.
Castro Valley, CA
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2012
Best in Castro Valley
Always the best service and friendly people to deal with. Iwold recommend to all.

TD
Tim D.
Castro Valley, CA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/11/2012 Category: Service
Tim said the cover for his dashboard wasn't put on correctly and he had to come back and get them to fix it. He said he appreciated the help.
This review was collected via phone interview by Customer Research Inc.

SH
Salvador H.
Castro Valley, CA
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/11/2012 Category: Service
Salvador said he was not pleased with his visit because there was some miscommunication. He said if he had known ahead of time that he would have to pay twice as much he would not have had the lights and brakes inspection done.
This review was collected via phone interview by Customer Research Inc.
jack M. from Castro Valley Union 76 responded on 04/16/2012
Customer came to do lamp and brake inspection for salvage vehicle, we did the inspection and could not pass the vehicle, we gave him est for repairs, he declined the repairs, he got the work done somewhere or may be did it himself, came back for brake and lamp inspection, we reinspected the vehicle and certified the vehicle. Second time we only charged for brake inspection because technician has to make sure the brakes were done correctly since we did not do the repairs. Lamp and brake inspection charges are $60.00 for lamp and $60.00 for brakes. Since he had to pay twice for brake inspection because he did work at another shop or home may be he is not happy. The chrges are same for any customer, we also explained to him when he picked up the vehicle that we will have to charge him again for brake inspection only. No repairs are done at our shop for this vehicle.

LS
Lubos S.
Castro Valley, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2012 Category: Service
Lubos said this business finished the work on his vehicle quickly and it was perfect.
This review was collected via phone interview by Customer Research Inc.

HS
HADIYAH S.
Hayward, CA
Toyota Yaris
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/09/2012
Great Service to the customer
I have enjoyed the two times that I have gone here to get an oil change and tire rotation. They are very friendly and customer service geared which I appreciate! They explain things well...their email and personal car history site is very helpful and a nice touch. The reason I give 4 stars and not 5, is because I have only gone to them with maintanence and not car repairs.

AO
Arnelil O.
Union City, CA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/04/2012 Category: Service
Arnelil said the service was good because they took care of him and this made him happy.
This review was collected via phone interview by Customer Research Inc.

RS
Randolph S.
Berkeley, CA
Verified Customer
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03/23/2012 Category: Service
Randolph said he gets gas at this business all the time.
This review was collected via phone interview by Customer Research Inc.

JS
JOHN S.
San Leandro, CA
Ford Cab & Chassis
Verified Customer
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03/22/2012
PITA
Good group of guys. It's hard to find that elusive trusted mechanic and since I found this shop they are the only ones who will work on my truck. Jack has put together a crew that takes the pain out of car repair.

RJ
Richard J.
San Leandro, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2012 Category: Service
Richard said he has been going to this business for service for a good portion of his life and everyone has always been very polite.
This review was collected via phone interview by Customer Research Inc.

AF
Ardo F.
Castro Valley, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2012 Category: Service
Ardo said he likes the way he was treated by this business.
This review was collected via phone interview by Customer Research Inc.

AB
Ami B.
Castro Valley, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2012 Category: Service
Ami said this business did what she asked, nothing more and nothing less. This business has reasonable prices. The visit was quick and to her satisfaction.
This review was collected via phone interview by Customer Research Inc.