Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

991 Reviews

98% Would Recommend
Latest Review about 2 hours ago

Reviews


PB
Patrick B.
Castro Valley, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Patrick said this business provided good service.
This review was collected via phone interview by Customer Research Inc.

FT
Frank T.
Castro Valley, CA
Dodge Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Frank said that the business has always been very good and has never let him down.
This review was collected via phone interview by Customer Research Inc.

RV
Ralph V.
Castro Valley, CA
Cadillac Eldorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Ralph said he had no problems as everything went smoothly.
This review was collected via phone interview by Customer Research Inc.

DL
DOROTHY L.
Dublin, CA
Toyota Celica
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018
Great Place to Go!
Every time I have issues with my car I bring it to Castro Valley Union 76. They are always super friendly and they are honest. I’ll keep coming back.

SJ
SHARON J.
Castro Valley, CA
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2018
Honesty
Love Jay always willing to help you

MM
Manny M.
Castro Valley, CA
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2018 Category: Service
Manny said the business gives prompt service and good work.
This review was collected via phone interview by Customer Research Inc.

KB
Kyle B.
Castro Valley, CA
Chevrolet S-10
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2018 Category: Service
Kyle said he appreciated the service at this business. They did a great job and they explained the situation well.
This review was collected via phone interview by Customer Research Inc.

CW
Cathy W.
San Leandro, CA
Nissan Versa Note
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2018 Category: Service
Cathy said that the business has always been able to help and they are great.
This review was collected via phone interview by Customer Research Inc.

YC
Yung C.
Hayward, CA
Nissan Murano
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/23/2018 Category: Service
Young said the service took longer than expected and the end cost was more than he expected.
This review was collected via phone interview by Customer Research Inc.
jack M. from Castro Valley Union 76 responded on 03/27/2018

Mr Yung we are so sorry that you felt this way, we called you everytime to let you know the progress at the same time you wanted to buy used parts, that normally takes more time, we did the best for your repairs, we are sorry if you feel that we did not finish the job on time also becuase you keep saying take your time/


PP
PATRICK P.
Castro Valley, CA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2018
Very Friendly and informative
great communication from Jack and his crew. Seam there is nothing they cannot repair.

MB
Mamta B.
Castro Valley, CA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2018 Category: Service
Mamta said she went in for a smog text. She walked in and they took over. It was done within 45 minutes, and it was a smooth experience. The receptionist was very friendly and open.
This review was collected via phone interview by Customer Research Inc.

ML
Michael L.
Hayward, CA
Saab 9-5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2018 Category: Service
Michael said the business had great service and kept him informed.
This review was collected via phone interview by Customer Research Inc.

JJ
Jack J.
San Lorenzo, CA
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2018 Category: Service
Jack said the employees were super, fast, and provided good service.
This review was collected via phone interview by Customer Research Inc.

TP
Tony P.
Castro Valley, CA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2018 Category: Service
Tony said the business did a great job and they finished very quickly.
This review was collected via phone interview by Customer Research Inc.

PS
Petelo S.
Hayward, CA
Mercury Mountaineer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2018 Category: Service
Petelo said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RQ
Richard Q.
Castro Valley, CA
Honda Civic
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/03/2018 Category: Service
Richard said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RE
Ruben E.
Castro Valley, CA
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2018 Category: Service
Ruben said the employees care about their customers, and they were up for a challenge.
This review was collected via phone interview by Customer Research Inc.

HL
Hajoo L.
Castro Valley, CA
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2018 Category: Service
Spoke with Lynn. She said that the service she received was very good.
This review was collected via phone interview by Customer Research Inc.

DF
Dennis F.
El Dorado Hills, CA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2018 Category: Service
Dennis said the staff did a good job, and he would recommend the facility to others.
This review was collected via phone interview by Customer Research Inc.

CP
Chris P.
Castro Valley, CA
Porsche Boxster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2018 Category: Service
Chris said the business was very good.
This review was collected via phone interview by Customer Research Inc.