Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

1025 Reviews

98% Would Recommend
Latest Review 1 day ago

Reviews


GN
Grace N.
Castro Valley, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Grace said she got in and they took care of her vehicle. She was in and out.
This review was collected via phone interview by Customer Research Inc.

JE
James E.
Hayward, CA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
James said the staff were really good and he's never had a problem. He was really pleased with the service he received. He needed his vehicle back in a hurry, and they got it back to him in an hour. The new starter is working perfectly.
This review was collected via phone interview by Customer Research Inc.
jack M. from Castro Valley Union 76 responded on 07/16/2018

Thanks for your business we appreciate it


LK
Lozelle K.
Oakland, CA
Mercury Cougar
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Lozelle said this is a father and son team at this business, and it gets no better than that. This is the only business that he will let touch his vehicle.
This review was collected via phone interview by Customer Research Inc.

DN
Donald N.
Hayward, CA
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Donald said they offered to give him a ride home while his vehicle was being serviced and even though he didn't need it that was nice.
This review was collected via phone interview by Customer Research Inc.
jack M. from Castro Valley Union 76 responded on 07/07/2018

Thank you for your business we appreciate it.


JE
Joey E.
Castro Valley, CA
Honda Civic Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Joey said the business did not do anything extra. They told him what was wrong. He thought it would cost a lot more than it did and it turned out that he didn't need the service after all. Everything went smoothly.
This review was collected via phone interview by Customer Research Inc.
jack M. from Castro Valley Union 76 responded on 07/05/2018

Thank you for your business we appreciate it.


JW
Jonna W.
Castro Valley, CA
Dodge Caravan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/20/2018 Category: Service
Jonna said the staff was great and thorough. She plans to buy a new vehicle and have all the work done at this facility. However, the business was very busy and took an added day to complete work on the vehicle.
This review was collected via phone interview by Customer Research Inc.
jack M. from Castro Valley Union 76 responded on 06/27/2018

Thanks for business, sorry for the delay getting your car work done, we are trying to hire some more people to take care of business since we are more busier now a days.


WA
Wilfredo A.
Oakland, CA
Nissan Armada
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/20/2018 Category: Service
Wilfredo said everything was great but they were expensive so he wasn't able to get his vehicle fixed.
This review was collected via phone interview by Customer Research Inc.
jack M. from Castro Valley Union 76 responded on 06/27/2018

Thanks for business, sorry we could not help you with repairs


LW
Lisa W.
Castro Valley, CA
Ford Econoline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Lisa said the service was excellent and she will return again. The staff was very nice and polite.
This review was collected via phone interview by Customer Research Inc.
jack M. from Castro Valley Union 76 responded on 06/16/2018

Thank you for your business


DR
Dolores R.
San Leandro, CA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Dolores said the staff went out of their way to provide good service. Everything was fine.
This review was collected via phone interview by Customer Research Inc.

LR
Lisa R.
Oakland, CA
Mitsubishi Eclipse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Lisa said this business was able to do what she needed.
This review was collected via phone interview by Customer Research Inc.
jack M. from Castro Valley Union 76 responded on 06/15/2018

Thanks Lisa we appreciate kind words


RY
Ricky Y.
Emeryville, CA
Scion xB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Ricky said the staff was easy to work with and diagnosed the problem quickly.
This review was collected via phone interview by Customer Research Inc.
jack M. from Castro Valley Union 76 responded on 06/13/2018

Thanks Ricky we appreciate business


JK
Jurg K.
Castro Valley, CA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Jurg said the staff were quick and the service provided was done well.
This review was collected via phone interview by Customer Research Inc.
jack M. from Castro Valley Union 76 responded on 06/11/2018

Thank you Mr Jurg for your kind words.


OG
Osbaldo G.
Hayward, CA
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Osbaldo said the staff provided good service and they were very nice.
This review was collected via phone interview by Customer Research Inc.
jack M. from Castro Valley Union 76 responded on 06/11/2018

Thank you very much for your business we appreciate it.

jack M. from Castro Valley Union 76 responded on 06/11/2018

Thanks Jack see you again soon sith other services


DF
DAVID F.
Castro Valley, CA
Nissan 370Z
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018
Always helpful!
So no one really likes to take their car to get worked on and even for something minor like smogging your car it's a inconvenient activity. But it's always a pleasure to go hang with Jack and Jay and their co-workers who always take care of business and do it cheerfully.

GB
Gregory B.
Hayward, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Gregory said he loves the business, and appreciates every thing they do for him.
This review was collected via phone interview by Customer Research Inc.
jack M. from Castro Valley Union 76 responded on 06/11/2018

Thank you Mr Gregory we appreciate customers like you


JH
Jason H.
San Leandro, CA
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/05/2018 Category: Service
Jason said the staff forgot to vacuum the trunk of his vehicle even though he specifically asked them too.
This review was collected via phone interview by Customer Research Inc.
jack M. from Castro Valley Union 76 responded on 06/11/2018

Jason we mentioned to you that you can bring it back anytime and we be glad to clean your trunk while yuo waqir. Sorry for inconveniece and misunderstanding


JA
JOEL A.
Castro Valley, CA
Saturn SL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018
Trust in CV Union 76
It's hard to find a mechanic that's Knowledgeable, Honest and Hard Working. I have found this at Castro Valley Union 76.
They are reasonably priced (they give a AAA discount) and Friendly. I Trust and Appreciate CV Union 76!

JM
JACK M.
Castro Valley, CA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018
Superb
Great people great service

AS
Ambali S.
Stockton, CA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Ambali said they do a good job and he likes them.
This review was collected via phone interview by Customer Research Inc.

MB
Mamta B.
Castro Valley, CA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Mamta said she was in need of an oil change but didn't have much time and the business was still able to get it done for her.
This review was collected via phone interview by Customer Research Inc.