Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

954 Reviews

97% Would Recommend
Latest Review 5 days ago

Reviews


DJ
Donna J.
Castro Valley, CA
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018 Category: Service
Donna said the team is always responsive. They called her right away and did what they said would.
This review was collected via phone interview by Customer Research Inc.

MN
Martha N.
Castro Valley, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2018 Category: Service
Martha said she has been going to this business for 10 to 15 years, and she always receives excellent service.
This review was collected via phone interview by Customer Research Inc.

RS
ROSEMARY S.
Oakland, CA
Buick Lucerne
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2018
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Castro Valley Union 76 always does superb work and everyone is friendly to boot.

YF
YOLANDA F.
Castro Valley, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2017
Friendly, reliable, fair pricing.
My experience has been thus far excellent. As a women it’s important to know I can rely on their expertise and not be taken advantage of. They explain the service needed and provide fair pricing. I’ve recommended them to others as I feel confident in their business model.

GT
GERRY T.
Castro Valley, CA
Nissan 240SX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/24/2017
Great place
Great service, knowledgeable mechanics. I have never had a single complaint about work done on my car. Great customer service.

TW
Trevor W.
California
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017 Category: Service
Trevor said this business had his vehicle done in a reasonable amount of time, and it works.
This review was collected via phone interview by Customer Research Inc.

EG
Erika G.
Oakland, CA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017 Category: Service
Spoke with Carlos. He said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

BN
BARBARA N.
Castro Valley, CA
Saturn Ion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2017
12/20/17 Service on car
I have been having my car serviced here for 30 years. I keep going back because they provide excellent service and are very dependable. They always accommodate me when I am planning a road trip and want to assure my car is in best possible condition for the trip.
I recommend the Castro Valley Union 76 to anyone who wants the best car care possible. Thank you to the crew for their professionalism and quality work.

JA
Jared A.
Olney, MD
Honda Accord Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2017 Category: Service
Jared said the employees took care of his vehicle promptly. They completed the work they promised. The work was great.
This review was collected via phone interview by Customer Research Inc.

MW
Marguerite W.
San Lorenzo, CA
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2017 Category: Service
Marguerite said the staff explained everything to her. They were thorough and did a great job.
This review was collected via phone interview by Customer Research Inc.

DH
Daniel H.
Hayward, CA
Toyota Camry
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/14/2017 Category: Service
Daniel said the staff is great at explaining everything to customers and know what they're doing.
This review was collected via phone interview by Customer Research Inc.

JA
JOEL A.
Castro Valley, CA
Chevrolet Corvette
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2017
A pleasure doing business with you!
Castro Valley Union 76 is an experienced, personable establishment with knowledgeable mechanics and personnel. It's truly a refreshing pleasure to do business with them.
It's hard to find honest hard working people these days but I'm here to let you know they work at Castro Valley Union 76.

DO
DIAHANN O.
Berkeley, CA
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2017
Reliability, expertise, superb quality! Courteous and professional.
You can count on Castro Valley Union for outstanding service, professional and dependable work every time. Overall expertise and knowledgeable. By far the best place for all of your vehicle needs. Customer service is the best. Such graciousness that puts you st ease.

JB
James B.
Castro Valley, CA
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2017 Category: Service
James said the business provided good service for a good price.
This review was collected via phone interview by Customer Research Inc.

TM
Tony M.
Castro Valley, CA
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Service
Tony said the business took care of him and provided good service. They were professional.
This review was collected via phone interview by Customer Research Inc.

AR
Ali R.
Castro Valley, CA
Honda Civic Si
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/08/2017 Category: Service
Ali said the staff was not really friendly, especially the old man. Sometimes they are nice and sometimes they're rude. The son of the owner is nice.
This review was collected via phone interview by Customer Research Inc.

DM
Dennis M.
Hayward, CA
Volkswagen Passat
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2017 Category: Service
Dennis said this business did a nice job and he was pleased with the results he got from them.
This review was collected via phone interview by Customer Research Inc.

JL
Joseph L.
Hayward, CA
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2017 Category: Service
Joseph said this business is always efficient and they provide good quality services. They did a good job.
This review was collected via phone interview by Customer Research Inc.

RC
Robert C.
San Leandro, CA
Volkswagen New Beetle
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2017 Category: Service
Robert said the staff at this business is very honest.
This review was collected via phone interview by Customer Research Inc.

KR
KEITH R.
Castro Valley, CA
Nissan Frontier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2017
Keeps truck running great
Good communication and on time